We originally were with a different loan specialist and didn’t have the greatest experience. Tim saved everything and went above and beyond to make sure we felt comfortable and confident with every aspect of the loan process. If anyone plans on using Veterans United, I recommend requesting Tim. We had a great experience working with him.
Mr. Mitch Casteel and his colleague, Mrs. Jessica, are such wonderful, compassionate professionals to work with. Thank you for your patience, unwavering support and help. Continue to succeed in your line of work because you do make a difference in the lives of others especially our beloved Veterans. Faafetai tele ma ia manuia...Aloha.
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Veterans United Home Loans is comprised of very professional employees. They are focused, experienced, and guide the entire loan process very smoothly. Doesn't get any better than this.
Very Professional and Helpful made the process go steady and well informed.
Veterans United provides the best experience when buying a house. The buying process is simplified through an easy to-do list and there are great benefits that come with choosing Veterans United. I was able to get a great rate, assistance with closing costs, and referrals for both a realtor and homeowners insurance. We really felt like valued customers with Veterans United and would recommend to anyone.
2nd loan with Veterans United... Everything went awesome, this team is the best.
Veterans United is very slow and noncommittal on closing dates and time.
Response from Veterans United
Lawernce, thank you for allowing us to view your honest feedback on your recent loan. One of our main goals at Veterans United is to set proper and attainable goals, deadlines, and expectations. We know that some times outside factors may play a factor and cause delays. We strive to limit those stresses. If you feel to share more please do not hesitate to reach out to our Client Advocate team to discuss further. Thank you for your service.
If you are a veteran and you are looking to purchase a home Veterans United is the only way to go. The team at Veterans United are professional and will guide you through every step. I would not go to anyone else for a VA home loan or refinance.
I would recommend the Veterans united team and would definitely use them again!
One of the easiest best experiences I have had, Thank you Veterans United!!!!
