We were first time home buyers and from the very beginning, everyone in the office made us feel like family! No matter how many crazy questions we asked, Lisa and Jaclyn answered them all with a caring and positive attitude.
I started the home buying process completely intimidated and stressed out. My husband is away so I was stuck having to do the entire process on my own from start to finish. Luckily Veterans United took what could have been a long and scary situation and made it easy and painless. Special thanks to Zachary Nelson and Britney George for practically holding my hand through the entire thing.
If you can, and are approved, I fully recommend using VU for your home buying needs and a service member
This is the second home for me and the service is always outstanding!!!
It was a great experience overall just time consuming with the paperwork
I personally did not understand this whole process at all and Veterans United provided an easy user-friendly format to understanding the process, knowing what needed to be completed, and keeping great communication with me without making me feel silly for asking so many questions. They are personable and I appreciate the personal touches they include in their services- it was a game changer for me.
We were able to get information about Veteran's United on line and promptly heard from their representatives in a very timely manner After doing the require forms, we received our approval letter. We had already been put in contact with a VA approved Real Estate agent, what a wonderful experience in finding the property. We put in an offer that was accepted by the seller. Just a few weeks later we closed on our new home and most was done on line. Great company I would recommended to ay Veteran. Thank You Veteran's United and Team Whitney.
Great team work of players. If it were for them I would not be where I am today. Thank you very much.
The entire Veterans United team was great from beginning to end. Our loan team was ways available to answer any of our questions. I will definitely use them on our next home purchase.
I was very well pleased and satisfied with the job Derek Russell and his team did getting my re-finance loan done. They were completely in control, handled everything professionally, and I could not be happier! I will definitely recommend them and Veteran's United to other people.
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Although we had gone through the entire process of securing the VA loan, the Underwriters were going to refuse the loan because of the amount of insurance coverage I had. We had to postpone our closing date until "I" was able to secure an insurance policy that was adequate. I should have been alerted way before that date that we were required to have that amount of coverage.
