Company came recommend from a friend he didn't have any problems but I had every problem you could think of and none of it was caused by anything I did. I felt they cared more about the money they made then me. They may work well for someone who will bring in the big bucks for them with little work but if you are under 100K don't think they care. Really " We don't do rushes on refinances"
Response from Veterans United
Michael, we need to incorporate customer feedback whenever possible to improve our service. If you are willing to share more information, then please contact a member of our Client Advocate team for continued support. We value your input, and we are disappointed to learn that your closing experience was not better managed.
Find a new loan officer. Then offer to reimburse some of the cost of my vacation time I had to take due to your screw up.
Response from Veterans United
Hi Douglas, thank you for sharing this feedback with our Client Advocate team. We appreciate your point of view and understand how it can be frustrating when unexpected delays occur. Our commitment to serving you is ongoing and we will work hard to use this opportunity to improve. It is our goal to learn from mistakes, so please do not hesitate to contact us if you wish to discuss things further.
This was a goal for me and wife to upgrade to a dream home for our family. We both worked hard and have great careers and going through veterans united just made it all so smooth. Q
This is my third Mortgage finance experience but first with Veterans United and by far the smoothest and most professional!Thank you
Jamie, Conner and the Veterans United Team!
If you are a Vet looking to purchase a house these are the people you need, they will guide you through everything you need to know and do until the day you are closing and past that day.
Outstading Job.
I would like to thank my team at veterans united for all their hard work. I really appreciate your dedication to ensuring that everything when fast and smooth.They really made my first time purchasing a home stress free.
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I would definitely recommend VU for any VA home loan.
