Terrible wouldn't answer phone calls or return calls basically ignored you. Impossible to discuss anything with them.
Response from Veterans United
Richard, We thank you for this honest feedback on your recent loan. We try to remain consistent with our communication skills with all of our clients. We would like to learn more about your experience if you so choose to do so to promote accountability and training where needed. we thank you for your service and for choosing Veterans United.
Everybody was friendly and professional. They did a great job to ease my worries even when I was being difficult.
I will always use Veterans United for all my mortgage needs and recommend y’all to all my veteran comrades
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Very responsive and answered all questions.
Really helpful thank you so much.
Jeannette Klein is amazing!! I enjoyed working with her and I will definitely recommend her to my friends and family.
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We had some bumps in our journey along the way, I wish my wife and I could have had more time to understand all of our payment options but overall we are pleased.
A great team: Professional, considerate, informative and patient.
Mr. Lance Nilson of [Veterans United Home Loan] was outstanding/excellent. He work with me in great detail, when I had a problem or did not fully understand something with my [VA Loan - Application Documents]. It was many of time, that I wanted to give up or
quit.I had problems with some of the questions, and was overwhelmed. Lance inform me, that he and I will get pass these obstacles to get my [VA Home Loan]. He kept his word and now I receive my [VA Home Loan] in my dream home at 67 years old.I [ALFRED HENDERSON] want to thank [Veterans United home Loans] and Lance Nilson
for making my [Golden Years], the best years to come with a wonderful and beautiful home.From,
Alfred Henderson
