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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,995

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend

The easiest and most enjoyable home buying experience you could ever have!

headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

3.5 out of 5 Stars
Would Recommend
headshot image of Steve Staszcuk

Loan Officer: Steve Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend

Thank you so much to everyone. John and Amber make an outstanding team. Thank you to everyone “behind the scenes” as well. Truly a great experience.

headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

3.5 out of 5 Stars
Would Recommend
headshot image of Steven Blakley

Loan Officer: Steven Blakley

NMLS# 1541777

4.5 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend
headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend
headshot image of Matt Istwan

Loan Officer: Matt Istwan

NMLS# 1565050

4 out of 5 Stars
Would Recommend
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

4 out of 5 Stars
Would Recommend
headshot image of Jeannette Klein

Loan Officer: Jeannette Klein

NMLS# 492912

5 out of 5 Stars
Would Recommend

My experience with veteran united i will never forget ohope that all vetetan that is buying a home go through veteran united the personal is very experience and they walk you through the loan process.

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend
headshot image of Caleb Batson

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend

Our specialist and her team were concise and wasted no ones time, yet were friendly and thorough. Maureen was available and knowledgeable. We had begun the process earlier in the year and she kept our file open and was ready to work with us again when we were ready. When it got down to the end she and her team were efficient and effective at making sure we closed on time. It mattered to our veteran family receiving great service for such an important purchase.

headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

I would highly recommended VU to my friend and family. The process for stress free. Fast and great open line of communication.

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

4.5 out of 5 Stars
Would Recommend
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

The gifts were a thoughtful touch that all lenders should adopt. Southern Fidelity paid for our appraisal as a gift, so that might be something that could be improved.

headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

It was an easy and positive experience. The online access is so easy to use and it has all contact info needed. The text messages were easy for contact quick questions. We have had such a wonderful experience. I would definitely use them again.

headshot image of Krystal Palmer-Robb

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

5 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

We had a great experience working with Veterans United. The whole team was amazing. Realtor agent, loan specialist,and the support team Wirked tirelessly to meet our goal. They made our home buying process a breeze. They answered all the questions we had promptly.

headshot image of Alix Clowser

Loan Officer: Alix Clowser

NMLS# 1415709

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4.5 out of 5 Stars
Would Recommend

Thanks to the entire team that made it all possible. I will continue to spread the good word about your business to veterans looking to purchase a home.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

4.5 out of 5 Stars
Would Recommend
headshot image of Robert Freeman

Loan Officer: Robert Freeman

NMLS# 1783680

5 out of 5 Stars
Would Recommend

As a veteran on my second VA loan process, I beg you all to please consider Veteran’s United if you are looking for a VA mortgage. They have everything we looked for in mortgage lending: great customer support, low interest rates and rapid approval. Foremost is customer support. Our loan officer, Brian Bradley should be gold standard for every loan officer in this world. He is simply unbelievably caring, competent, genuine, and an expert at informing the customer of the next moves and how to complete them in a timely manner. We had a problem with our first property, chose a second and still, somehow, from start to close was 28 days. He, his team member Lee Ann, and the other five or six unnamed team members who touched our case are a great credit to Veteran’s United. In addition to great people, VU has some of the best learning resources I have seen. The website walks you through the intricacies of mortgage lending in simple language and offers everything you need to manage your mortgage from beginning to end. I was able to educate myself on complicated items like underwriting and refinancing. VU is excellent for empowering consumers and helping them understand all the details before signing.

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

I absolutely 100% recommend using Veterans United. Buying a home can be extremely stressful, but this great group of people will see you through it!

headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

3.5 out of 5 Stars
Would Recommend

Plan for a long wait in regards to the VA appraisal time frame.

headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

0.5 out of 5 Stars

Don't use them cause my experience was horrible with them. My realtor was having a bad experience with them and almost lost get the house we were buying

Response from Veterans United

Hi Lisa, we appreciate the chance to hear from you and we understand that the experience did not meet our expectations. We want everyone to feel that we go above and beyond to deliver outstanding service. A member of our Client Advocate is available to speak with you and learn more about what may have caused you to feel this way.

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