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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

419,631

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 419,631 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Don’t delay if you have qualifications to apply. Veterans United will take it from there.....no doubt.

headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
Would Recommend
headshot image of Jess Vomund

Loan Officer: Jess Vomund

NMLS# 979223

4.5 out of 5 Stars
Would Recommend
headshot image of Josh Shaw

Loan Officer: Josh Shaw

NMLS# 1803790

5 out of 5 Stars
Would Recommend

I am a senior citizen and I was able to do all of my paperwork electronically. Between my Daughter who is in another state and Veterans United it all was accomplished. I am the proud owner of a new home without leaving my house until I was ready to close!!!

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend
headshot image of Robert Meyer

Loan Officer: Robert Meyer

NMLS# 1295004

5 out of 5 Stars
Would Recommend

Look no further, take it from a former Marine and Chicago Police Officer who finds it hard to trust many people. This company has it down pat, easy to upload forms on your phone even if you’re not technically savvy it’s super convenient. Brad Strubel has all the answers and explained every single detail of the process and was spot on.

headshot image of Bradley Strubel

Loan Officer: Bradley Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
Would Recommend
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

4 out of 5 Stars
Would Recommend

This is a great company to work with we haves used Veterans United twice now with amazing results to better our family’s lives.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Very friendly and easy to work with. They understand the VA process and will treat you like family. Highly recommend.

headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

2 out of 5 Stars

I should not have to have my employment verified twice within a mtter of a month. That is rediculous and makes the customer feel like they can't be trusted.

Response from Veterans United

Hello Nicholas, we realize that trust is central in delivering excellent customer service, and we apologize for not setting better expectations around employment verifications. While this is common practice, it is our responsibility to make sure you understand the reasons behind various requests. Thank you for your commitment and for sharing your voice openly with our team.

5 out of 5 Stars
Would Recommend

It will be worth the wait ,sometimes it seems to take a long time . But when you want something it’s worth the waiting. The underwriters are tough but they all are .

headshot image of Christina Gardiner

Loan Officer: Christina Gardiner

NMLS# 1450509

5 out of 5 Stars
Would Recommend

These kids make it so simple to get the process started, final, and complete. I just closed on my home with my son and daughter and we are ecstatic.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend
headshot image of Matt Ponder

Loan Officer: Matt Ponder

NMLS# 1674156

5 out of 5 Stars
Would Recommend

This is my first experience working with Veterans United. The entire process was seamless and easy. Darin Jobe and Kayla Martin's performance was top notch. They were willing to work around our busy schedule to discuss any question or process. I'm very happy with the excellent level of service we were provided. I truly recommend Veterans United and look forward to continue our relationship with them.

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend
headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

4 out of 5 Stars
Would Recommend
headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

3 out of 5 Stars
Would Recommend
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

Great experience from the first call until closing! Wonderful company!

headshot image of Ashley Cook

Loan Officer: Ashley Cook

NMLS# 1106948

4.5 out of 5 Stars
Would Recommend

John Ouk, a member of Chris's team who handled the majority of my loan preparation, gathering documents and providing me with information stepped up to the TOP in my expectations. I am a person who has to be on top of "whats going on". I need to know and get concerned when I dont know whats going on. Once John understood this, he kept me up to date every time I called on the phone, and was responsive when I left messages seeking information. This communication from John helped me stay calm in a very short time to close (which turned out to be less that 30 days from the first phone call). Would I recommend this team, ABSOLUTELY.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

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5 out of 5 Stars
Would Recommend
headshot image of Tyler Billington

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
Would Recommend

I also wanted to mention Hunter Brumley for helping us with a few credit issues we had prior to us applying for the Veterans United home loans. Hunter was a good advocate for the company and helped us prepare for our prequalification for the home purchase. Hunter went beyond expectations and delivered upon his promises to help us to purchase our home.

headshot image of Chris Thornton

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

This has been a great experience and would definitely recommend their services.

headshot image of Donna Roof

Loan Officer: Donna Roof

NMLS# 467080

5 out of 5 Stars
Would Recommend

Veteran's United - Cindy Woodham - provided excellent customer service. She worked within our time constraints related to coordinating the sell of our old home with the buying of a new home. This created the need to for extra oversight and coordination. All went well - Cindy's ability to be so detailed and yet flexible really made the entire process easy and successful!

headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

Working with Veterans United has been really easy and they are super professional. Using their online dashboard and to-do list really helps keep track of everything i needed.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Matthew Czerwonka is on his A game. Works hard and makes things happen for a reason you. Highly recommend him to work for. Knowledgeable and consistent . Veterans United is blessed to have him on their team.

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

More Reviews

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