We are speechless! Overall rate is OUTSTANDING! Highly recommended to out family and friends!
Our team took the stress out of buying our home. Helped us keep everything in order, and kept to our very tight schedule for purchasing.
Go with VU! Fast, easy, and they help you every step of the way!
My overall experience has been great and I would highly recommend Veterans United to anyone. More specifically I would recommend them to Matt and I hope that him and I will have the opportunity to work together again in the future.
James Walrod is extremely knowledgeable about the mortgage qualification process. I can’t say enough good things about James and his team. Pick James, provide the required documentation, and you won’t be disappointed.
I have not mentioned this to any of you before; but I called USA Today before I called you. They did not try to make a very makeable mortgage loan. . As a retired Wells Fargo CEO, I fully understand that a loan officers job is to find a reason to make the loan, and not to decline it. You need to consider advertising! No veteran knows your name; much less that you are the number one VA Lender.
This is our third mortgage with V.U. and have been treated as though we are special, each time. Aaron and Mallory are very thorough and very helpful. We would highly recommend using V.U. and especially, Aaron & Mallory. They will help you with any situation you may encounter. Very courteous and knowledgeable. Thanks V.U. For being there for us.
I would recommend any veteran to use veterans United, they give you 100% all the time. It took less than 30 days to get my loan ,
The entire team at VU was amazing. I went from not qualified to homeowner in 6 months. They were there at every step and took great care to make sure the whole process was smooth!
Jaimie Geiger and Jason Lacey were simply outstanding throughout the entire process. Big thanks to the entire VU team, everything was very smooth. :)
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Veterans have been so great to work with. They are so helpful and friendly. This is our first time buying a house and they made the experience awesome.
Enjoyed being able to watch progress on line.
Our realtor was the one good experience with this whole thing. Because of the VA United we were about to become homeless, we gave them a date that we needed to be in the new house and it was like it was acknowledged and then completely forgotten. It doesn’t help that being we are about 3 weeks past the target date due to previously mentioned problems with the va United and approaching a deployment and a 45 day tdy and we are just now getting into the house. This was overall a disappointment
Response from Veterans United
Hello Aaron, we appreciate your feedback on this matter. A member of our Client Advocate team has attempted to reach you, and we invite you to connect with us further. Reviewing the events that led up to your closing date is part of our commitment to serving you and our future customers.
Kim and her staff here in Mountain Home, Idaho are top notch. I was able to communicate with each and every one of them. She and her staff are friendly, polite, and very professional. Kim listened to my needs, helped me to ensure that I had all the information that I needed and kept me on track throughout the process. We did not have any hiccups. She and her staff let me know immediately when I needed to electronically sign documents, which I truly appreciated, because I don't always check my emails, but with their texts I knew to do so asap.On top of the loan process, Kim was able to recommend a local realtor to me, whom I did choose to work with. Her recommendation was spot on and I was able to put my bid on a house within 48 hours. So Awesome! I can't thank her and her team enough! I highly recommend Veterans United (this was my 2nd time working with them) and, if you are in Elmore County, Idaho, that you visit with Kim and her staff for your home loan needs.
