I really appreciate the experience I've had working with Veterans United. The loan process was simple. I was never frustrated or had any anxioity. I believe this was due to the online system you have put together. So simple with the " to do's" lists to follow.
Thank you
Larry Brownlee
317.515.9617
Veterans United was wonderful to work with. Every person who helped us on our journey was wonderful, and did everything they possibly could to help us understand the process and make everything go smoothly.
Hands down the most efficient and secure way to get through a loan process. I shopped around to get a better deal and 3 of 4 didn’t respond back and 1 told me that I should go with Veterans United.
I would recommend Veterans United Home loans to Any Veteran! They are Awesome to work with.
What should have been a 30 day close ended up taking almost 90 days and my wife and I with our 3 pets living in motels for a month due to poor communication. With the help of senior management final results finally worked out, but the stress along the way seemed to age us 20 years.
VA is a very professional and responsive organization. They will go the extra mile and will move mountains to get anything accomplished. They will never take no for an answer and will hold your hand throughout the process. Buying a home can be stressful and it’s really hard to find that has your best interest at heart. They are truly amazing and I have my house today because of VA and I highly recommending them to others
I loved buying a home through Veterans United! Thank you all so much.
Titus Z is the best!
If you’re looking for a VA loan, look for someone local to where you live. This is my second time using Veterans United and also my last. My first experience with them, about 5 years ago, went relatively smooth. This time however was the worst experience ever. I’m assuming that the company has taken on more loans than they can successfully handle and they stay way behind on what’s needed from the VA in every aspect of the loan. Then when they do ask for something and you give it to them, they ask for it again. Communication within the working groups seems to be an issue. I do not recommend using this company and would suggest you check out banks our lenders where you can talk to someone face to face.
Response from Veterans United
Dana, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.
Max, Ryan and Karin were absolutely wonderful to work with. Very helpful throughout the process and any questions were usually answered in minutes rather then days. Highly recommend using Veterans United for any military families looking for a new purchase or a refinance.
It was a positive experience with little headache! Easy downloading of documents pretty much Grunt proof lol
