Nice to work with, easier than other Lenders to make changes. I think the biggest difference was the attitude, yes they are loaning me money (thank you!), but they are also making money off of the loan (a lot) and Veterans United treated me like a customer. Another lender’s attitude was bordering on treating me as if I was bothering them for changes to letters.
If your a Veteran these people are the only ones I would recommend to anyone, and yes my Daughter will be going through VU when She is ready to buy a house.
The people were courteous and friendly at all times.
Response from Veterans United
Gladwin, thank you for sharing your experience with us. We are happy that our team was accommodating to your home buying needs. We hope that we will be your choice for future home buying needs as well. thank you for your service and thank you for choosing Veterans United
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Overall, the team was helpful with any question that I had and was prompt about returning phone calls.
I highly recommend Veterans United. They made the home buying process so straightforward and easy to understand. The agents were always super quick to respond to any and all questions or concerns that I had. I will definitely be using them again in the future.
Staff was very helpful and patient. All phone calls to and texts to staff were responded to in a very timely manner. Appreciated speaking to people instead of machines.
Everyone at Veterans United are the best people to work with on buying a home, it was the easiest process we have ever had and we've bought several homes, we would use them again and recommend them to any veteran as they care so much for veterans. Couldn't ask for better people to work with Thank you Chris Campbell and associates.
Terry Burks is the real estate agent you want. And VU seems to know how to keep things on track pushing through paperwork even when they get sudden last minute changes from the user to close on time.
I recommend Ryan Madison for any VA home loans . Thanks aging for making the refinancing process easy during this pandemic we have going on.
Great job from first contact to credit information to preapproval to close. We work hard to make sure all was preapporved before any offers. Closing was quick and efficient.
They were very helpful but if we were more computer savvy it would have went smoother. Thankful for my daughter that helped us through getting things uploaded to the computer.
You can never get a better company than Veterans United they are by far the best for Veterans.
