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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

417,328

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 417,328 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Would recommend Veterans United absolutely 100 percent!

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Had a great experience!

headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

2 out of 5 Stars

My process was overly drawn out over minuscule things that should’ve been taken care of as soon as I put an offer on the house. (Manufactured home documents and paperwork that held me up, for example.) My appraisal was done March 25th and they waited almost a month later to decide they needed something else from him. The inspection was done about a week after and again, they waited until about two days before my closing date to decide they needed more from him as well. Overall it seemed like they were overwhelmed or didn’t really know what was going on and they dropped the ball. The man selling my house had to threaten to back out of the deal for them to finally get their stuff together and handled so we could get closed and I could move into my house.Overall I would not recommend. Horrible experience that left me stressed beyond belief.

Response from Veterans United

Jessica, please know that our Client Advocate team will be researching this situation further. We apologize for the apparent missteps in managing the inspection expectations. Demonstrating confidence in our ability to lead the process is vital to our success. Thank you for making sure we are aware of the experience by sharing your feedback.

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

I couldn't have asked for a better experience with VU. Simple and easy. Everything was explained in detail which made it a very pleasant experience.

headshot image of Joe Choi

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
headshot image of Matt Eichenberger

Loan Officer: Matt Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend

Working with Veterans United was a very pleasant experience, the crew were very polite and detailed at all times. Truly a blessing!

headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

Buying a home with Veterans United is the most efficient I have ever seen. It is truly seamless and you will always know where you are at in the process.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Andy and Brandon were great in helping us close on our home. I recommend asking for there team. They will guide you from A to CloseWe thank yall very much

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

If you’re looking to purchase a home, Veterans United is the ultimate way to go hands down, there is no comparison at all. Their teams are quick and efficient, and make sure you have everything you need for a stress free experience. I have already recommended them to 3 very close friends who are looking to purchase homes. Great job Veterans United, you all hit this one out of the park with our overall experience, thanks again.

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

I have dealt with a total of 12 different mortgage lenders over the past decade. Out of all of them. Vetrans United has stood out to me the most.They are very friendly and knowledgeable. They make a potentially stressful situation seem like a walk in the park. The only mistake you can make. Is not giving them an opportunity to help you out.

headshot image of Joshua Mantle

Loan Officer: Joshua Mantle

NMLS# 1450301

0.5 out of 5 Stars
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

4.5 out of 5 Stars
Would Recommend

Overall excellent experience from realtor, loan team and even the insurance

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

1.5 out of 5 Stars
headshot image of Kendra Ford

Loan Officer: Kendra Ford

NMLS# 1145504

5 out of 5 Stars
Would Recommend
headshot image of Doug Brady

Loan Officer: Doug Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend
headshot image of Callahan Thompson

Loan Officer: Callahan Thompson

NMLS# 1487191

4.5 out of 5 Stars
Would Recommend
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend
headshot image of Justin Keith

Loan Officer: Justin Keith

NMLS# 1563990

4.5 out of 5 Stars
Would Recommend

Veterans United is the best for a VA mortgage. Everyone has been amazing and has gone above and beyond to help get our house.

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend
headshot image of Jason Polk

Loan Officer: Jason Polk

NMLS# 1748681

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

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5 out of 5 Stars
Would Recommend
headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

4.5 out of 5 Stars
Would Recommend

At first I was a little hesitant about doing everything over the mail, but United Home Loan made it very easy.. a trusting company you can depend on.. thank you United Home Loan’s

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Veterans United is the best company I've done business with. Extremely helpful understanding caring staff. Thank you so much

headshot image of Josh Schultz

Loan Officer: Josh Schultz

NMLS# 896562

4 out of 5 Stars
Would Recommend

Process is about as painless as possible with Veterans United..

headshot image of Brad Cone

Loan Officer: Brad Cone

NMLS# 836930

More Reviews

See all 417,328 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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