The most important thing when looking for your home is trust. Looking for a home is hard enough, so no fear added, support and trust from your Veterans United team makes life easy.
Veterans United provided us with a seamless experience from start to finish. As first time homebuyers, we were warned about every potential snag but we had an experience that caused us zero problems. Not only that, we felt comfortable throughout the whole process and are very pleased with our home buying experience overall.
From the start, Wesley at Veterans United made the process seemless. You always hear about how stressful buying a home can be, but with him at the helm, we simply submitted our information and our team did the rest. If there was anything we needed to do or additionally submit through the process, it was plainly stated on the website portal under "To-Dos" and checked off as we went. If we ever had any questions or concerns, our team was available or called right back. They even text! They let us know upfront what costs to expect, like an inspector and an appraiser. They provided us with Blake, our awesome Real Estate agent who we felt was truly honest and someone we could trust. We even got money back for using one of VU's own agents, who we felt lucky to get anyway! Miranda was a huge part of what made our team great and always was a voice of reassurance that kept us positive! The hardest part was just being patient until close! Without a doubt, we feel like we were working with people who care about us as a direct result of their sincere and deeply personal philosphy of getting Veterans and their families into homes they love. With no money down and the goal of getting most, if not all closing costs paid, it really does make it possible!!!
Both Jake Faerber and Colin Williams were very professional in both the way they handled my loan process so quickly and also in the way they were able to take the time to explain the intricacies of each step in a way that made it easy for me to understand. They were very patient with me during this process and I never felt that they were patronizing me in any way. And we were able to close my loan in just 22 days! WOW! What efficiency! Jake and Colin took the time to answer all my questions thoroughly and quickly. And when closing day came (in just a little over 3 weeks from start to finish!), there were no bad surprises, everything was just as they said it would be at the very beginning. I wish all my business transactions would go this way!!! I hope Veterans United are paying these gentlemen well! They are worth it!
Was a very good experience for me as a first time home buyer. Thanks for all your help.
Stay patient if they say they can get it done they will get it done.
I'm skeptical of everything. Veterans United is the real deal. Made my refinace very simple and stress free.
Streamlined process, no bs. Start to finish a very stress free process
This is my third home purchase and I have used a different company every time. Veterans United has been the best experience so far. The website is the easiest to understand and the staff has been the most efficient. Everyone was friendly and easy to work with. I have already recommended this company to my friends.
I would use this company again
Doing everything online was so convenient for me.
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The entire process from start to finish was perfect. My eternal thanks go to both Jesse and Samantha for making what could have been a stressful process smooth and easy. They always responded to my inquiries in a timely manner and reached out to me when there was something I needed to do. This is not my first VA loan purchase but it is without question the best experience I've ever had with a lender. I am not typically a review writer but I received such outstanding service that I feel obligated to let everyone know just how well the entire team at Veterans United do their job.
Veterans United is a great team they make you feel welcome and at home for me there was no stress no pressure just a great experience thank you
Just do it and use Veteran United.
For anyone getting a VA loan be patient as it is a process that does not happen overnight. Other than that I had nothing but great things that came from Mike and his team. Thank you for everything.
