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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,170

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 409,170 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

The entire team at Veterans United was very helpful and informative. We are first time home buyers and the experience was wonderful. Everyone made it easy with steps and what to do and provided good updates and information. We will be recommending to everyone to go through Veterans United.
Thank you everyone for making this process very easy!

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend
headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars
Would Recommend
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Embarking on the journey of homeownership was a dream my wife and I cherished since our wedding in 2015. Stationed in Fort Drum, NY, I looked forward to civilian life and securing a home in South Carolina. However, the pandemic derailed our plans, leaving me without a job and feeling like I let my family down. The following years were challenging, marked by unemployment and personal struggles. But with the unwavering support of my wife and the grace of Jesus Christ, I found sobriety and strength. Thanks to Veterans United, we reclaimed our dream home. Now, as we settle into our new home, surrounded by love and laughter, I am filled with gratitude and a renewed sense of purpose. Thank you Veterans United!

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

2 out of 5 Stars

Needs to be more personal interactionTex. And email is very hard to get points across. And explaining or just resend to do list does not help. When you want to know why

Response from Veterans United

Cindy, thank you for taking time out of your day to share this information with a member of our client advocate team. It is our goal to provide consistent and personable communication. While we cannot change the experience you had we are committed to accountability, exploring ways to improve, and seeking opportunities to continue serving you. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.

5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend

The team was great! Shout out to Devon and Amy for making the home buying process really easy. It was a smooth transition from overseas and I definitely will be recommending Veterans United to everyone.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

The best 👌 👍

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

4.5 out of 5 Stars
Would Recommend
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

Veterans United provided an unmatched home buying experience. The app works flawlessly and all required tasks can be completed or submitted digitally. This wasn’t our first home loan but this one through Veterans United was so much more professional and easy. We went from mildly interested in buying again to in the home in less than 60 days. We used their in house connected real estate agent and he was also an incredible fit and worked hard to get us into exactly the home we wanted. Couldn’t have asked for a better homebuying experience!

headshot image of Randelle Hanks

Loan Officer: Randelle Hanks

NMLS# 1604159

5 out of 5 Stars
Would Recommend

Overall great experience.

headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

A very positive experience. The team was very attentive to my needs, very professional and very informative. There were literally no issues throughout the process. I will recommend Veterans United to anyone looking for a VA loan.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Honestly had a great team from Veterans United! They were all helpful in my process to buy my family our first time home buying process. They're always there if you have questions or concerns!

headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

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5 out of 5 Stars
Would Recommend
headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

Excellent service, responsive and very helpful. Would definitely use them again!

headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars
Would Recommend

This company does such an amazing job keeping you on track. The updated To-do list in my portal and detailed instructions on what they needed and how to obtain them was amazing. The team reached out constantly to make sure I was taken care of every step of the way making this process feel like a walk in the park compared to some of the horror stories I have heard about purchasing a home.

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Would Recommend
headshot image of Tyler Chinn

Loan Officer: Tyler Chinn

NMLS# 1933964

5 out of 5 Stars
Would Recommend

Jay, Samantha and Crew were great! Jay and Samantha went a bit outside of their way to answer any questions that I had during the process.Both were upfront about the process and explained the steps so everything was understood.

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

More Reviews

See all 409,170 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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