Overall the process was smooth. Some communication issues here and there, but nothing terrible.
I think the whole experience was easy and very user friendly. I appreciate all you’ve done for my family and I and would highly recommend your services.
During these tough times for blue collar families due to the dumbest presidential cabinet of ALL TIME Jennifer went above and beyond to get the house my family and I wanted! I highly recommend her team to make things happen. 🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸
I was very frustrated with with Veterans United. I didn’t feel well informed. Things seemed very disorganized and my closing date had to be delayed.
Response from Veterans United
Shera, we appreciate your feedback, and we are sorry if there was any confusion at all. While we can't turn back time, we are committed to ensuring you are satisfied with your experience. If there are any outstanding issues we can address or clarify for you, our Client Advocate Team is happy to do so. Thank you.
The buying experience was great and not stressful
At first I was a little skeptical having seen the TV commercials, but my experience was was about 11 months from my first contact to closing was always helpful and very responsive. I delayed my purchase for some personal reasons but when I began to make offers, my loan officer responded to questions even on weekends so we could write the cleanest offers. The follow-through and follow-up from my loan team was very comprehensive and always timed right when I needed the info. In the end, it was a stressless purchase. The Selller, Seller's agent, and closing agent all complimented my loan team for being proactive and always in front of the work. I so glad I chose Veteran's United. Tonight is the first night in my new house thanks to Veteran's United.
Thank you to each and every team member that made my home purchase go smoothly.
