Veterans United has provided exceptional service and is well versed in Veteran home purchase. I was always well informed in every step of my home purchase and hence, nothing was ever late. My loan officer also explained my options and patiently gave me time to make decisions. He also worked closely with my realtor, to make sure that any documents or information was provided without delay. Veterans United has a team work ethic that goes above and beyond in meeting client needs. I would definitely recommend all Veterans to seek their exceptional service. I look forward to making my second home purchase with Veterans United Home Loans. I appreciate your assistance!
Veteran's United needs a mobile app. It is nice that your page is at least formatted well for mobile use, but an app would be so very nice. Everything else was great!
If you are a veteran and are looking for a company to handle all the processing of your home purchase, look no further than Veterans United. From my initial inquiry to closing, the team at Veterans United handled everything. Once I had a pre approval letter they referred me to an agent affiliated with Veterans United. The Agent and the team at Veterans United are very knowledgeable in their respective areas and my experience couldn't have been easier. I highly recommend using Veterans United for veterans looking to buy a home.
To all my brother and sister Veterans, from my first call to Veterans United Loans till the last call, I was guided to every step of the way to our new house, all in 3 months, talk about fast, if you've been in thought as to which Loan company to use, trust me go with Veterans United Loans, you wount regret it, you will happy you made the call.
Nick and his staff was very nice and very efficient We enjoyed our home buying experience with Veteran United
*SECOND CHANCES* After a horrible experience with my loan team I swore off on Veterans United. My agent felt she could find me a better team within the organization and was she right. I am so glad and happy that I give VU another opportunity because my loan team was a power house. Brooks/Mason got me through processing so quickly I was ready to close way before my closing date, unfortunately the builder was not ready. If your on this fence using VU or just plain out had a bad experience, trust me there is a team for you in this organization that wants you to succeed.
Tim Jones was very professional and personal.very understanding.I WANT TO THANK MARY AND TIM VERY MUCH.
My family and I honestly don’t have enough words for the way we were treated. Veterans United Home Loans deserves every bit of recognition they receive for quality of service. Efficient, engaged, timely, and respectful only describe a portion of how they’ve handled this process regarding search for our dream home. Thankfully we were able to find it, and it’s truly because of the wonderful team of people we had working with us. Thank you for everything that you’ve done, and will continue to do to service your clients.
Veterans United walked me through the home buying process step by step and made the home of my dreams possible. Thanks for a job well done!
Just wanted to warn anyone about what may happen to you. As a first time home buyer, we had no idea what to expect. Our specialist helped us immensely. However, after the closing is where our nightmare began. Our loan was sold to Mr. Cooper and we have had nothing but issues since then. In the 4 months we have been in our home, we have made every payment before it was due, yet the company that is handling our escrow (Mr. Cooper), they missed our homeowners insurance payment and it was canceled (then reinstated) despite me being in constant contact with them to get it done. And now they have missed our tax payment which has resulted in a penalty, despite me constantly contacting them. They do not care.So as a veteran, I want to warn any other veterans out there considering using this company (Veterans United), please check who they are selling your loan to. And to Veterans United, you should remove them from your list. I have filed a complaint with the BBB over them and they have over 1500 complaints against them. If you want to look out for our veterans then do right by us, get rid of these idiots.Ed Burton
HIgh levels of customer support. Would recommend.
Great experience from beginning to end.They knew how to apply my VA benefits to my home loan without me having to do much about it.The website and to do list is very convenient and easy to understand, it tracks your progress and you get a sense of how fast or slow things are moving.I'd honestly use them again in the fiture.
This was our 2nd time purchasing a home with Veterans United. At this time I would like to thank Tina Cigala especially for helping us for the second time with a home. Thanks again Tina.
Would definitely use Veterans United on my next home buying experience.
Recommend 100% all potential veterans a positive and professional home buying experience
Even though we had a few snags Mike was the best. If had to do over would still go this way
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Veterans United really made the entire process so easy. They walked us through every step and answered all our questions. This was by far the easiest home buying experience we have had. I would highly recommend talking to Veterans United if you’re shopping for a VA loan.
Kat was also very accessible and answered my questions timely.
Veterans United was exceptional throughout the home buying experience, they guided us through each step of the home buying process and made the process a pleasant experience.
Top notch. They bend over backwards to find a way to get you approved and into your new home. I had reached out to several other lenders but none came close to offering the level of expertise and customer service that I received with Veterans United. I would highly recommend them to any veteran interested in purchasing a new home.
