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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,291

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

2.5 out of 5 Stars

The trouble with VA loans is that the underwriters are way too picky about some things which delays the closing. They need to work with Veteran buyers on waivers and let them decide what repairs they want to handle on their own. Out buildings should be an automatic waiver unless they are a health and safety issue. The VA also needs to consider the moving process better and help Vets get moved, even pay for expenses for service-connected buyers with health problems. It felt like the VA never considered my health issues which made it super hard on me to move.

Response from Veterans United

Mark, we appreciate your honest feedback. Our Client Advocate team is here for you to help ensure an outstanding customer service experience, and we invite you to connect with us further. We understand that the underwriting process did not meet your expectations. The mortgage process can certainly feel intrusive, but we want to reassure you that this in-depth analysis is a worthwhile step. The underwriting process serves to protect the integrity of our industry and families who might otherwise fall into a financial hardship. While Veterans United does not have direct control over the actions of third party providers, it is important that we work together to promote resolution for you. Thank you for giving us the opportunity to serve you, and we hope you enjoy your new home!

5 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Very Great Team all around thanks to all involved

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

I had a pretty bad experience the last time we purchased a home. And between Mark &. Team with VU, we couldn’t have asked for a better process. VU did an amazing, amazing job with us, communication was almost daily.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

The process with Veterans Home United was incredibly smooth, thanks to their exceptional team. Their professionalism and dedication made the entire home-buying experience stress-free and enjoyable. I highly recommend all veterans to purchase their homes through Veterans Home United. They truly understand and cater to our needs with unmatched expertise.

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend

This team kicked ass! They made buying our first house just a simple checklist instead of a huge headache that I know it normally is. All of the team deserves a raise and bonuses too! Thanks again you guys, you may remember me, but I'll certainly never forget you.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Highest marks for this team ... Mike from insurance, Brittany, Jeff... ASHLEY . Y'all are the absolute best! Thank you

headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars
Would Recommend

Highly recommend to any veteran, especially getting their first home. The process is a long one, but they've got it streamlined to make it very simple and easy on your end making sure you get your home when you need. The staff is great to work with and they will even work with you after closing and even when you want to sell your home. Overall great experience.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend
headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

4.5 out of 5 Stars
Would Recommend

I had doubts, it's a road to home ownership, especially with ptsd. All went well and I'm happy I worked with the team I had. Success

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
Would Recommend

This was my second home purchase but my first using a VA loan. If I would have known that it was this awesome to use a VA loan and the great people I had the pleasure to work with I would have done it the first time. This was the best home buying experience I have had. If I ever buy another home I will be using Veterans United again.

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

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5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend
headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

5 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend

To Scott, Cindy, Erika, Nichole and everybody on the Veterans United Team..... Laura and I salute you all with gratitude and thanks in helping us find and process for a home that we've been waiting for a long time.God Bless,Steve & Laura Matayoshi

headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars
Would Recommend
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend

Veterans United puts veterans first! How awesome to have such a dedicated teams of folks who worked for me like I actually mattered! Veterans United kept me informed of all communications and were always ready to help if I had questions. Prompt service and knowledgeable agents made it so easy to get through this process with minimum stress. I feel extremely grateful for this organisation and would wholeheartedly recommend to other veterans

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

Exceptional experience. Our team kept us informed, and were on top of every little detail required for our home buying experience!

headshot image of Faye Schlechta

Loan Officer: Faye Schlechta

NMLS# 2386008

More Reviews

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