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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,176

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 409,176 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Awesome team! It’s a great experience for sure, never thought it would be a lot less stressful process.

headshot image of Destiney Crossno

Loan Officer: Destiney Crossno

NMLS# 2379613

5 out of 5 Stars
Would Recommend
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Would Recommend

Ben and Justin were really great and totally helped answer all questions and totally made our dreams come true.. THANKS for you help and getting all the I's and T's done.

headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
Would Recommend

Can’t sing Molly and Katie’s praises enough. Now that I’m at the other end of the tunnel I’m amazed how streamlined they made what is a very stressful purchase for the first time homebuyer. Seriously, you guys are rockstars!

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend

I couldn’t forget about Kristine Wilder. OMG!!!! She was AMAZING! 10 out of 10! Jay and Kristine ROCKED!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend

Thank you guys so much for everything

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Thank you for your time and assistance absolutely amazing service.

headshot image of CJ Bommarito

Loan Officer: CJ Bommarito

NMLS# 1995169

5 out of 5 Stars
Would Recommend
headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

The Veterans United Team was a phenomenal asset contributing to a seemless process as I navigated the intimidating process of becoming a homeowner for the first time. Will certainly recommend their team in the future!

headshot image of Faye Schlechta

Loan Officer: Faye Schlechta

NMLS# 2386008

1 out of 5 Stars

Like we have said before, communication with the Senior Representative was terrible. Locking in rates and working with customers really needs some major improvements. After working with Veterans United this time (we have secured mortgages over three times), it will be the last. We do appreciate being able to finally complete this particular process though as it finally turned out.

Response from Veterans United

Glenn, we take your feedback seriously and appreciate your point of view. Please consider touching base with one of our Client Advocate team members to explore this experience further. Our teams go to great length to prevent experiences like yours, and we want to understand what caused you to feel this way. Thank you for being honest with your review.

5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

This is by far the best first-rate mortgage company I have had the honor to work with.

headshot image of Kim Deschler

Loan Officer: Kim Deschler

NMLS# 2385914

5 out of 5 Stars
Would Recommend

The way they work is fantastic. Anything you need they will get it handled ASAP, they made buying my first home a breeze.

headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars
Would Recommend

Would recommend to any vet looking to buy.

headshot image of Nick Johnson

Loan Officer: Nick Johnson

NMLS# 2086150

5 out of 5 Stars
Would Recommend
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend
headshot image of Matthew Thayer

Loan Officer: Matthew Thayer

NMLS# 2185096

5 out of 5 Stars
Would Recommend

Pretty seamless process. Great experience!

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend

I had an amazing realtor and home buying team thank you for all you do

headshot image of Merrie Ellis

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend

So smooth and easy I can't understand why I waited so long to take advantage of my VA benefit. Veterans United definitely puts a top notch ace team in your pocket

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

I will recommend VU to everyone eligible to use you guys! Thank you so much!

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

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5 out of 5 Stars
Would Recommend

Veterans United was very helpful in our home buying process. Very quick process compared to my previous home buying experience. THANK YOU

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Everyone did great that was involved. People reached out to me to check in to make sure things were going smooth, and everyone was easy to contact to ask questions if there were any.

headshot image of Molly Winkle

Loan Officer: Molly Winkle

NMLS# 1051728

5 out of 5 Stars
Would Recommend

Dustin, Elizabeth, Jourdin & Susie were some of the best to work with doing my home buying journey. They made sure i found what i was looking for and that the process was a breeze. They kept me informed of all information daily so i was never in the dark about anything . I so grateful to have had the chance to work with them. Thanks guys yall are the best

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend

Guys, this time last year I was just moving into a rental property and recovering from being homeless living in a hotel! Now I am a home buyer! The Team at Veterans United made that happen for me. I am beyond pleased. Thank you!

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

4 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

I am so glad I went with Veterans United for my home loan. Everyone was available to answer any of my questions. CJ and Rachel kept me informed and I appreciate everything they did to help us along in the loan process. I would recommend Veterans United to anyone.

headshot image of CJ Bommarito

Loan Officer: CJ Bommarito

NMLS# 1995169

More Reviews

See all 409,176 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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