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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
456,727 reviews
809 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 456,727 unfiltered reviews

Starting on Page 9448 of 15,225. Return to Page 1

5 out of 5 Stars
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

4.5 out of 5 Stars

The VU team were professional, knowledgeable and efficient. They made my home buying experience go very smoothly

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

customer service and responsiveness was great. Easy to work with and talk to. Never felt hurried and rushed with pressure to get something completed ASAP due to lack of planning.

headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

4 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

4 out of 5 Stars
headshot image of David Llewellyn

Loan Officer: David Llewellyn

NMLS# 933895

5 out of 5 Stars
headshot image of Christina Gardiner

Loan Officer: Christina Gardiner

NMLS# 1450509

5 out of 5 Stars

For a first time home buyer, this process was quicker than I thought it would be.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
headshot image of Shannon Workman

Loan Officer: Shannon Workman

NMLS# 213668

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5 out of 5 Stars

The hole loan process was absolutely painless. This was my first mortgage and Alex, Ryan, and Gloria made everything so easy and seamless. Not at all what I had heard about the mortgage process. Thanks so much!

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars

They helped me so much and gave me the right amount of information to not overwhelm me and kept things on track. I would recommend using them 10/10 times. Thank you so much!!!

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars

My 2nd home purchase took just 2 months and 2 weeks with #veteransunited! From first application to preapproval. Preapproval to to Underwriting. Underwriting to Cleared to Close. Cleared to Close to Funded loan. Step by Step they made home ownership an easy process that goes as quickly as you provide what is asked of you. I completed my sale in less than 45 days!! Finally I am at home in a place that I have wanted to call home from the first time I visited in 2015! #dreamscometrue? #manifestyourlife #vurocksmysocks Veterans United #knockedmysocksoff

headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars

John Parker and Kate Busero were terrific the whole process! I can not recommend them enough! Even though we ran into a few obstacles on the seller’s side, they both worked through it with me having little to worry about. They kept in contact with me and updated me. They did a perfect job. I am extremely satisfied.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

By far the best mortgage loan experience I have ever had. This was my 11th mortgage process and my third refinance. Everything was smooth, on time and without any delays.Thank you

headshot image of Eric Raw

Loan Officer: Eric Raw

NMLS# 1530285

5 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

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Experience first-hand why 363,543 homeowners give us a perfect score!

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4.5 out of 5 Stars
headshot image of David Llewellyn

Loan Officer: David Llewellyn

NMLS# 933895

5 out of 5 Stars
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Photo submission from Dachary M.

I experience was great. Brandon Brown did a outstanding job helping us with everything. Thank you

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

Veterans United, Colin Park and V U team staff has gone over and above for Al and I. They were very hands on through out the total process, always made themselves available when we had questions, would keep us updated on the process.Everyone was very patient and made sure that we understood the process.Made the online signing process easy for us.I would so love to meet Colin Park and the VU team one day, it's great to know that there are still honest companies that truly have people best interest in mind.Please keep up the good work and has always thank you for being a Ram in a bush.
Al and Vikki Henderson

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars

VU’s software made it easy to submit requested documents.

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

1.5 out of 5 Stars

I told them what I was putting down and apparently they didn't apply to closing so at closing I needed to put another 10840.00 down on it . All I was told was sorry that was not good for me I will never do business with this company again

Response from Veterans United

Hi Michael, it is our responsibility to deliver a smooth loan process, and we apologize that you experienced an error on your down payment amount. While it is fortunate that this was caught and corrected on the day of closing, we understand this was an inconvenient situation for you. If you would like to talk more about this situation we are here to provide a more thorough explanation.

4.5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars

The information required was requested and reviewed in a timely manner. All questions or concerns raised were answered professionally and completely.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

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