Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
459,411 reviews
738 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 459,411 unfiltered reviews

Starting on Page 9448 of 15,314. Return to Page 1

5 out of 5 Stars
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

4 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars

Robert was a true professional.

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars

Veterans United did an outstanding job in getting me in the house of my dreams.

headshot image of Tina Guerra

Loan Officer: Tina Guerra

NMLS# 465979

4 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars

Jenny was a new loan officer to us from just 3 years ago, but she was every bit as good. Very attentive, communicated very quickly and easily and had great follow-up.

headshot image of Jenny Kolan

Loan Officer: Jenny Kolan

NMLS# 1861612

4.5 out of 5 Stars

The overall experience was great. The loan team was attentive and responsive throughout the process. My only regret is there wasn't an option to relock the loan rate after it dropped signficantly. My Credit Union offered that option, but I stayed with VU due to the outstanding customer service.

headshot image of Josh Stack

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Photo submission from Felix R.

I will recommend to my friends and family

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

The team that I worked with was amazing. This was a very painless experience.

headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

3.5 out of 5 Stars
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

2.5 out of 5 Stars

They lost documents,changed requirements on closing date after telling me otherwise,and told me my helok would not be closed then a few days before closing, they told me it would be closed not giving me time to subordinate the loan and cost me a $500.00 penalty for early closure of the loan. Your whole program is not set up for older vets that do not understand computers and several requirements didn't have answers that were even close to my reality. I wish that I had never used your company.

Response from Veterans United

James, we are disappointed to learn about how things turned out for you. Our responsibility is to deliver outstanding service to every customer and do so in a way that helps you accomplish your goals. Thank you for providing this feedback and for allowing us to improve.

5 out of 5 Stars
headshot image of Nate Bitner

Loan Officer: Nate Bitner

NMLS# 1374361

4.5 out of 5 Stars
headshot image of Brandi Arvidson

Loan Officer: Brandi Arvidson

NMLS# 1531279

5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

Easy but high-quality experience

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars

Always exceptional customer service. Our loan people are always there to answer any questions we may have.

headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

4.5 out of 5 Stars
headshot image of Ryan Ewing

Loan Officer: Ryan Ewing

NMLS# 1812014

5 out of 5 Stars

The ease and speed in the process is amazing.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

Ready to see for yourself?

Experience first-hand why 365,855 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars

It was very easy to secure our new home loan from start to finish!

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

4.5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

4.5 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
headshot image of Ashley Cook

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
headshot image of Joseph Ferling

Loan Officer: Joseph Ferling

NMLS# 1034655

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

Love how everything was online.

headshot image of Dylan Morgret

Loan Officer: Dylan Morgret

NMLS# 1493964

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.