They were very professional, very knowledgeable.
I just want to let you know how everything is going here in my new home, the fridge isn't working it's so nasty, the dish washer isn't working properly it's nasty along with everything else in this house, all appliances are just falling apart, the carpet in the master bedroom I've vacuumed it 100 times and still get the vacuum full when I vacuum it again, there isn't enough insulation in the attic nor the walls, the garage sheet rock is falling off the wall and ceiling, the bathroom shower isnt Workin properly in both of them, the heater is about to fall through the ceiling do I need to go on. I'm so dissatisfied with this I am about to lose my shit!
Response from Veterans United
Bradley, we are sorry to hear you are less than pleased with the home you purchased. Our Client Advocate team is available to discuss potential options for you to pursue in finding a remedy for the condition of your home. Please reach out at your convenience so we can speak with you openly about the specifics of your purchase.
I was very happy with Veteran's United. But I was very displeased with the Notary that was sent here to sign the refinance papers. She didn't bother to wipe her feet and drug all kinds of pine needles in my home.
Veterans United Home Loan Officers were like family to me through the entire process. Thanks to all; especially Nick & Kara. Have a very Happy New Year!!!~ Miriam J Gash
Cory Smith and Cody Jackson made the home buying experience as painless as possible. They did an outstanding job working with us to keep us on track to get us into our new home. Thank you for everything. Jeff and Kathy Thompson.
Quick, easy and professional.
Being two individuals in which had no idea what they were doing as well as no realtor in place, I have to say that this process was WAY smoother than what I thought it would be. We had step by step guidance from our Loan specialist as well as from the beginning being helped by Keri. We weren't sure if this was something we would be able to do as well as if we even had the steps in place to ensure we weren't denied. Yet, each individual from Keri to Mike and even Danielle were absolutely great!!
My loan officer was very helpful
It is ridiculous to question a foreclosure that happened more than 30 years ago then request documents from it.
Response from Veterans United
Thank you for your feedback Michael. We understand that there is a lot of documentation required by the VA when purchasing a home and always want to be here to help if possible. Please contact our Client Advocate team if you would like to provide any additional information.
The process was seamless and Seth kept us updated continuously.
The loan officer were great help in getting this loan . Aston was a real help fast at our questions we had. This is the first home we and have ever owned and are really enjoy it now.
They were able to get me and my wife into a house in less than a month.
We had to call multiple times to get updates on what was going on. Very little communication from VU and delays due to paperwork not being sent on time to underwriter.
Response from Veterans United
Thank you for your review Gerald. We agree that communication is the key in any transaction. Our Client Advocate team has begun researching this for you to help ensure a better experience for other Veterans in the future.
Every experience we’ve had with VU has been awesome.
Outstanding. Terry and team were over generous with support. 11, 12+ on a scale of 10
I went with VU because I had read all the great reviews online. My loan specialist made me have this review.
Response from Veterans United
Thank you for your feedback Dustin. Our Client Advocate team will review your file with your loan team in order to determine how this experience can be improved.
As a first time home buyer, it gave me such a peace of mind to know that my team at Veterans United Home Loans has the highest regard for me. My team handled my financial file with great precision, professionalism, and diligence. Therefore by far, Veterans United Home Loans is the best!
