My loan officer Alice made it so easy to refi. She was always available to answer any questions I may have had. She kept us informed every step of the way. We closed as promised and on time.
Veterans United made the process very easy and I Love that “My Team” was easily accessible at basically anytime to assist me throughout each step of the home buying process.
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Had some hoops to jump through but was able t get through them. Now we will have more money at the end of each month
Fast and informative service. All questions were answered quickly
Veterans United does a very good job to make you comfortable in your whole loan experience.
Awesome people to work with...thank you!
Refinance was painless and worth while.
Great service! From pre (pre) approval to closing.
Mr. Brad Cone, Senior Loan Officer, IS Veterans United. Brad has taken care of us, our family & numerous other referred Veteran Brothers & Sisters and Brad, take care of us with utmost care, attention to detail, so much respect; Brad takes so much extra time, always, at home, on weekends, a rare day off. Brad is Veterans United & we consider Brad, all these years as one of us, a Veteran Brother & Family. Thank you Brad for all you have done & do for us. We look forward to one day meeting in St. Louis to shake your hand and to give you a big thank you hug ! Veterans United Executive Officers, we congratulate you, with the tremendously capable Senior Loan Officer, Brad Cone, you have working ever so hard for you. Please promote Brad early & often. God’s Speed, God Bless, many thanks Brad & Merry Christmas Brother !
Most Respectfully:
Daniel & Chastity Hope
Great service. However somehow my closing costs exceeded my estimate of a 10 month payback? Ended up being twice that! So be care and make sure you understand exactly what will be your final costs.
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For closing we got our apt, but when we got there we had to wait another 3.5 hours before we had to come back and actually sign off on the buyers package. It was even more stressful because we were ready for the original time but waiting even longer made the situation just a little more nerve racking to wait for the call on the next apt time to sign papers. Overall the process buying the house seemed painless. The systems in place and the set-up on-line to upload documents needed.
A first class experience beginning to end.
Professional
They were very prompt to answer any questions and reply back when messages were left.
Great experience all around.
