Rett and Caytlyn went above and beyond to help my husband shawn and I get this house. Despite the agents being completely incompetent and making it (not even lying) almost impossible to close, they made everything happen and more. I can not say enough great things about them. I will definitely be recommending not only veterans United home loans but them specifically to all of my friends and people I randomly hear of buying a home. I have never experienced such kind-hearted, hard-working people before.
Buying a home can be trying at times, however Veterans United made the process go as smoothly as possible.
They will be an asset for your request.
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I think Shelbi Kinney, our Transactions Coordinator, was the bomb. There were a few times we had mis-communication, but she kept us in the loop of what was going on 95% of the time. She was very knowledgeable of what needed to happen. Shelbi is very pleasant and great to work with. She definitely deserves a "round of applause"... Thanks Shelbi
View all your options for VA lenders. Just because it has “Veteran” in the title doesn’t mean you are the priority. I would be homeless if the process took longer than 1 more day.
You may have a different experience than I did.However, in the end I am in my new home now.
Response from Veterans United
Hello Aindi, thank you for being committed to the process and for providing your honest feedback. Your comments provide the opportunity for our teams to take a close look at the process to determine ways to improve.
The Veterans United understands the VA loan requirements. Just let the process flew her course. The team informed and explained me all the steps, and the documents require for loan to get approved.
It was a peaceful mind when it should be very stressed for me because I always heard, purchase a house is the most stressful situation.
I experienced awesome care from my Veteran's United team. They were interactive and quickly responded to my questions within a few hours or the same day. I will definitely recommend Veterans United to others. Thank you!!
