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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
449,730 reviews
654 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 449,730 unfiltered reviews

Starting on Page 9449 of 14,991. Return to Page 1

5 out of 5 Stars

I would refer anyone to Veterans United because of Meghan Kopka. She has done more than I could have ever asked for and deserves a raise! I will not hesitate calling her when its time for me to buy again and will send anyone I know to her because of how well she treated me.

headshot image of Meghan Kopka

Loan Officer: Meghan Kopka

NMLS# 845777

5 out of 5 Stars

This has been the most non stressfull, exciting experience! Veterans united has been nothing short of amazing from start to finish! Everyone we worked with was so helpful. I highly recommend them! Thanks for all you've done!

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars

Thank you to everyone that has there hands on our home buying this go around. I appreciate all the hard work you did for my family. I will use y'all again in the future if I ever buy another home.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

4 out of 5 Stars
headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

4.5 out of 5 Stars

If you are a veteran and you are not with Veterans United I suggest you get in contact with these guys.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Jason Ridgel

Loan Officer: Jason Ridgel

NMLS# 1838119

5 out of 5 Stars
headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

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Check My Eligibility
5 out of 5 Stars

We can't recommend VU enough to any veteran looking to purchase a home. The entire process is so efficiently streamlined. All the staff we interacted with were always open to any questions and willing to help. We closed on our home in 30 days and I don't think that would have been possible without Veterans United's help.

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars

At first I was little nervous going with online bank for financing a loan but that went away quickly. By the time I completed the online form. They already acquired my cert of eligibility and gave clear and easy to do list. They also had wealth of educational videos to walk you through every step of the home buying experience and answered a lot of my questions as a new home buyer. Once I committed to a house. They offer additional services to help with finding home insurance geared toward veterans, which big relief to have everything centralized. The team gave me regular updates to me and my realtor on every step and the process where there was no time where I had to wonder what was happening with the loan process. I highly recommend veterans United for any vet looking to buy a home.

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

4.5 out of 5 Stars

Everything went smoothly. There was a small amount due to borrower at closing and it has been 10 days since closing. It was my understanding that it would be directly deposited into my account but this has not happened.

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

4.5 out of 5 Stars
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

3.5 out of 5 Stars
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

0.5 out of 5 Stars

Do not use VU! This was my first time using them and third time buying with a VA loan. Do yourself a favor and just pick a bank that will give you a good rate and do the process directly with them. I did that the first two times and had no issues. If I could go back in time to change the process I would. I had too much money and time invested to start over.

Response from Veterans United

Thank you for sharing your opinion Ryan. While we have streamlined the VA home purchase via our online portal, we also understand some people prefer to work with their loan team face-to-face. We have branch locations in many states to serve those Veterans that prefer a brick and mortar location. Please contact our Client Advocate team with questions or for a list of branch locations.

5 out of 5 Stars

Go for it and go with the best Veteran United.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

4.5 out of 5 Stars
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

4.5 out of 5 Stars
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars

This is the company to use for your refinancing needs! Efficient, thorough and timely!

headshot image of Zachary Nelson

Loan Officer: Zachary Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Ryan Herman

Loan Officer: Ryan Herman

NMLS# 1154699

5 out of 5 Stars
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

2 out of 5 Stars
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars

Dorian and his team made refinancing our home a breeze. He answered every questions, had a solution for any issues, and just made us feel completely at ease. THANK YOU Dorian and Connor and Veterans United!

headshot image of Dorian Henderson

Loan Officer: Dorian Henderson

NMLS# 1660957

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