There is no other team out there that will work harder to make sure your home buying experience is smooth as possible.
We will recommend Veterans United to our friends. Now I understand why Veterans United is rated number-1.
I believe that veterans United try to get us the best rate possible. And we think Nathan for all his hard work
No other comments. Overall satisfied.
Reasons I would not recommend:
-free float down was pitched as a sales point. Then told by another team member was not available. So I had didn’t answers the same day from two different VU on our loan team. This was a week after we decided to go with VU.
-Generally organization, what is the end state of the item you need so we don’t have to go back and forth. We can get you what you need in one shot.
-Errors on final statements. A VA loan expert should know that va loans don’t pay pest control fee.
Some positives: Eric was a joy to deal with. If his tact and knowledge were universal this would be a different review.
-the website was a great add. The team was helpful as we had to email everything. Jessica upload our docs as we only had mobile phones.
-VU was able to accommodate a 30 day closing. That was nice.
They were wonderful. I can't say enough positive things about them. All of them are totally professional and very knowledgeable and helpful.
It was less painful than I was expecting this whole process to be. Everyone was really helpful!
Ready to see for yourself?
Experience first-hand why 359,122 homeowners give us a perfect score!
Veterans United home loans Team Members are great to deal with and knowledgeable about VA Home Loans. The light house program is great (thank you Mr. Danny Dodd). I closed our house without any issue and on the scheduled day and time. Jake thank you for keeping me up dated until the last minute. Thank you to those who were helping Bryant, Jake and underwriters to make sure that I closed my house on a timely manner. I am now proud veteran home owner.
I think Veteran’s United needs to source better realtors for the area. Maybe I just had bad luck with the realtor but I’m happy overall with my experience because of my loan officer Loree Jones.
