If you need a lender, James Walrod is the way to go. He is straight to the point and gets things done. Veterans United had by far the best rates and made us feel confident when purchasing our first home.
Kara, Tyler, Veterans UnitedI want to extend my gratitude to both of you
The efforts you have given me for making it possible in doing this amazing loan, I can’t tell you how much I appreciate the professionalism and the care you have expressed in helping me along the way.Thanks to both of you I now have a new outlook…a new car…a vacation
I can’t say enough good things about Heidi and Veterans United Home Loans. The loan process was flawless and quick plus got a fantastic rate. From starting the loan process to closing took all of about 25 days. If you are a Vet and want to use your benefits this is the place to be. Thanks again!! You have a life time customer in me.
All I can say is you have to use these guys when you are ready to buy a home ,fast and beyond efficent
I would recommend Veteran United to anyone looking for a mortgage. Staff is knowledgeable and friendly. They are good with timely communication. They make the process easy.
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Veterans United is a awesome company. They went above and beyond for my family and i. All around great experience
The personal communication and the online account updates made me feel connected and comfortable that Veterans United was truly helping me realize my goal of buying a new home!
All vets should take advantage of the great pleasure working with Veterans United Home Loans . Thanks to all .
Our son is a Veteran and will be calling Ashton as soon as he’s ready to buy
Overall excellent service. The only thing we have is that we are more phone conversation people. Specially with our fast pace life style with one working night shift one on days and a child. Phone calls are needed so clarity is received to get documents back soon as possible. As we strive to provide all information within a couple hours of being asked for it. We will recommend veteran United
No communication, I bought a home for 277k how about a little information on how much fees are going to be not say ok and how much do you want a loan for? I don’t know? Well just pick a number and you’ll come out of pocket at the signing date because I see you have money in your account! How about asking how we want to pay closing! Instead it’s also a surprise and I’ll pay out of pocket at closing. And sending the SAME information over and over and over is ridiculous
Response from Veterans United
Benjamin, We would like to thank you for your honest survey. It is important for us to understand your point of view and promote mutual understanding. Thank you for providing direct feedback to us with the events leading up to your closing. We strive to have the best experience every time for our clients and want to ensure you that we will use your survey to better our team for future clients. Thank you and thank you for your service.
This was my first use of my VA benefits - hands down it was the best home buying experience that my wife and I have had in our 26 years of marriage.
Everyone was helpful and did their best to answer our questions and discuss our concerns. Ms Amory'e Curtis deserves special mention. The information and assistance she provided was extremely valuable. She saved us a great deal of time, energy, and made the process less frustrating. It was always a pleasure speaking with her. We are now working with a moving company she sourced and hope to be in our new home soon.
