We just got done with a very bad experience with another Mortgage Company and pulled out of it as soon as we were aware of what was really going on.We contacted Veterans United and were fortunate enough to get the very best agent right away. Tyler Salter made the whole process easy and quick.If I were to refinance again, I wouldn't go anywhere BUT Veterans United with Tyler Salter as my representative.He went beyong what was expected of him.Marilyn Letourneau
They matched the rate at usaa, but the customer service was extremely better with veterans united. They were very knowledgeable and helped through every step of the way. As a first time home buyer that was real peace of mind for me. I would definitely recommend them to anyone looking to buy a house.
First class. The service and ease of the loan process was superb. VU online system for submitting documents is so easy and fast I was amazed. Juliana and her team were on top of every step and always available to help and answer questions. I recommend VU to every veteran looking for a mortgage Co.
We found the house that we wanted and put in an offer on the first day that it hit the market. We learned that the sellers were skeptical about accepting our offer because they thought the VA loan process would take too long. Our Veteran's United Loan Specialist assured us from the beginning that things would run smoothly and that we would close on-time. Promise kept. We closed on-time without any problems. Got our house! So, a year later after the interest rates dropped, we gladly refinanced with Veteran's United. Another easy process. Thanks Veteran's United! BTW, I love the ability to process all the paperwork via the electronic portal.
Not very smooth process as I anticipatedtook long time to receive documents
This company is very good with its customers I am very happy I chose veterans United not only do you guys care about your customers but you make us feel like family thanks so much.
Veterans United was very professional and helpful and everyone was so friendly and knowledgeable.
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Veterans United was great. They treat you like family. During the whole loan process I never had to worry that something wouldn't get done. If you are a veteran looking for your next home, Veterans United should be your first choice.
VeteransUnited home purchasing process was the easiest and greatest experience anyone could hope for.
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The process was easy with the help of Travis Ward.You could call or email him and he would get you an answer asap!Veterans United was the best buying experience I have ever had.Thank you Veterans United!!!!
When looking to refi I was not looking forward to the the run around as in many cases of doing a new purchase or a refi as I am doing. However, this was very painless and went very well.
