10/10 for Kristy and Alyssa.
This was our 4th home loan with Veterans United. We love working with them! Zach and his team are the best!
My loan specialist was Ashley Cook and she was AMAZING!! I’d recommend her to anyone
Bill is the best in the business. Tough to find the kind of customer service he delivers in this day and age.
Veterans United Home Loans will always be my 1st (and only) option. I loved the online portal, which made the process move much faster. The technology, plus the staff, allowed me to buy my dream house. I highly recommend Veterans United.
The Veterans United mortgage process is quick and easy with their app and to do list. The people I interacted with were friendly and very responsive during the whole process. Everything was explained and put on the table and no question was left unanswered.
I highly recommend!
Overall 1/10. I only give the one because we ended up getting through the closing.
Response from Veterans United
Hi Cullen, we strive to make the buying process as positive and straightforward as possible. Please consider reaching one of our Client Advocate team members, as we are interested in learning more about your experience. Seeking improvements and discussing outcomes is one way that we look to always improve our service.
Veterans United has delivered exactly what they promised on both my loans. There procesz is very simple yet offers great tutorial videos on any part of process if you have queztions. My loan officer, Jodi, even responded on weekends to any questions I had. Great company and I will diffenitely tell others.
My team was professional, straight to the point, and was clear and concise in the explanation and guidance for our first time homebuyers experience. Including the educational videos that helped guide us as to what to expect through the process. Presley Vaughan was outstanding and letting us know what was going on with our loan with step by step instruction.
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I would recommend Veterans United to my friends and family. You get a team that works to get your loan approved and they guide you through the whole process making it a pleasant experience.
Veteran’s United proved to be one of the best decisions we made during our home-buying process. Employees are all very knowledgeable & work together like a well-oiled machine. They all truly cared about our experience & did their best to make things as quick & painless as possible. The personal website they provide their customers is extremely convenient & a breeze to use. We highly recommend Veteran’s United for anyone looking to purchase with a VA loan.
I would recommend Veterans United to all my veteran friends, couldn't ask for a better company.
Far exceeded my expectations.
We plan on getting our daughter and son-in-law in touch with Billy as they are getting ready to purchase their first home. We trust Billy will give them the same courteous, prompt, and solid service to them that he did us. We would recommend Billy to all of our friends and family.
