The only reason why I didn’t rate 10s was it took a little while longer than expected but everything worked out for the best!
I was really apprehensive about reaching out for a home loan, but everyone, from the Veterans United staff to the Real Estate agent they recommended to the lawyer and home inspector were helpful, courteous and accommodating. They made a difficult time in my life less horrible by their professionalism and overall courtesy. They made me feel like I was their only client and guided me all the way to closing. I have a home of my own! Thank you so much!!
Fellow veterans I highly recommend Veterans United Home Loans for buying a home, I found a house, that I wanted to purchase on July 29th, and my loan was processed and completed for a closing date of August 30, and I did not have perfect credit, it was fair, Veterans United guided me thru all the steps I needed to fulfill my obligations for the loan process. They called when I had items on my to-do list and answered any questions or concerns that I had. This was a great experience, working with a very helpful team.
Be leery when it comes to the underwriter. Our experience due to this was LESS than exceptional. The underwriter made requests for documents that no other lender or realtor had even heard of in our state. We switched from USAA to VU and regretted it once this started happening. Had we stayed with USAA we would have been in the new home weeks ago.We have already started shopping for another lender to purchase the loan.
Response from Veterans United
Gordon, we're sorry if you felt the information we requested to complete your recent home loan was extensive. VA loans do require a few more documents than conventional loans, but also offer a few more benefits for most people who are eligible. Our Client Advocate team will review your file to find ways to continue to streamline our processes where possible. Please reach out to our Client Advocate team if you have more information you wish to provide. Thank you and enjoy your new home.
Veterans united personal are some of the finest loan company i have ever dwelt with and i highly recommend then to anyone looking forr a loan company to work with when buying a home.
Amazing. Hard working. Can't say enough good things about the team!
The Veterans United team is the reason my family found our forever home! They make the process easy and absolutely worthwhile.
Very easy to work with and hooked me up with a great real estate agent.
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Great experience! I would definetly recommend
I never thought the whole home buying experience would go that smoothly.
Veterans United, Mason Maddox, and his team have been very helpful and were amazing, I could not have asked for a better team and company to helped buy my first house. Thank you. Also if anyone is buying in the Austin, Tx area, look up Justin Bowman with the jorgenson group of keller Williams he has helped us figure everything out and find the perfect house, and is awsome to work with. Johnathon Baker