We have had a very positive experience with the financing of our VA loan through Veterans United. Our loan officer, Kelly Tolster, was absolutely wonderful. She is professional, courteous, helpful. She answered all of our questions, returned all of our phone calls and replied to all our texts in a very timely manner. The whole process went very well. We highly recommend Veterans United.
The website was easy to use and everything was explained in depth. It was easy to navigate and someone was always available to answer questions when needed.
We have always had a stress free experience working with Vetersns United over the years. Their care and appreciation for Veterans is obvious In the friendly helpful interactions you receive.
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Tony Stephenson was phenomenal from the beginning to end . He was extremely knowledgeable and professional at all time throughout the process . Tony made this process easier and less stressful for me . He was easy to speak to and was always reaching out to checking up on my progress. When ever he sent me documents to review or sign he would contact me to go over and explain and made sure I understood everything. He is efficient and patient with me . Tony made this process swift and smooth as he possibly could. I would definitely recommend him to family friends or anyone I know looking to buy a hose through Veterans United .
Overall, this process couldn’t have gone any easier. Everyone that worked on my home buying process were professional and efficient. You have questions, they have the answers. Don’t forget about referrals!!!!
Top notch service!
Two finance efforts and their system and responsiveness is better than Bank of Am, Wells Fargo and I dear say USAA.
More communication if possible. Maybe give an update 1/2x a week
This is only my 2nd home and the process the 1st time was a nightmare. Other than a few delays that were no fault of anyone just process requirements I honestly couldn't be happier. The whole team made my dream home mine. Thank you all!
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From start to finish was a quick 5 weeks.
They keep you informed all the way through and will do what ever is needed to meet your projected closing date.All I had to do was get the info they asked for ASAP>They are GREAT!Art McCallUSN
