I would defined recommend Veterans with my friends and family. The service was great and they did all possible to get me the best rate.
Once it becomes common knowledge that you are interested in purchasing a home utilizing the VA-Guaranteed Home Loan Program, you will be inundated any telephone and mail and email and text by many, many companies who want you to utilize their services. Believe me; I know because I have been through this same process twice in the past 2 years here in Florida. After exhaustive research, I decided to use the services of Veterans United and I was very pleased with their commitment to top-notch Customer Service, Dedication, Professionalism, Thoroughness and I will not consider any other company to provide me with similar services. Veterans United is rated #1 for a reason -- they are simply the BEST. So, don't waste your time responding to the inquiries of other companies. Do yourself and your Family a big favor and utilize Veterans United for your VA-Guaranteed Home Loan. You won't be sorry. I guarantee it. Jeff Donohue Mount Dora, Florida
I have thought for years that I could never own my own home. Wow how wrong I was all along,These guys are the best. I think they can do anything for you, give them a chance and watch there magic work. You will love them as do.Key word if anything. Trust them you will have a home if you do.
The team at Veterans united were professional and helpful through out the entire loan process. Any questions or concerns were quickly and accurately answered. They ensure my home buying experience was not stressful or overwhelming.
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Having switched to veterans united after a terrible experience with another lender, I can say the difference was quite stark. I would use Veterans United again in a heartbeat. They were amazing start to finish and made the process easy. Thanks guys!
We are very grateful for Trish Cole! She came in at time where everyone else we had tried had failed us. Therefore, we were really apprehensive about trying another company but once we met Trish she eased our fears. My husband is a retired Army Soldier, who suffers from P.T.S.D. and just about any episode can set him off. However, everything about our home buying process went smoothly. I love the fact that you have a secure portal to place all of your documents in versus putting it in an email. This is what sets Veterans United apart from the rest. Thank you Trish for assisting us with the purchase of our lifetime!
We would not recommend using this company. Our experience showed them to be disorganized, poor at internal and external communication, and dishonest. We were very disappointed! When we tried to give feedback for growth opportunities our loan specialist became defensive and then dishonest, threatening us with taking longer to complete the loan and potentially putting us out of contract with our home. We are all human and we do not expect perfection. Our hope was that we would be able to provide feedback for growth opportunities and move on. Unfortunately, this was not our experience.
Response from Veterans United
Duane, our Client Advocate team would like to discuss your review with you in more detail. We pride ourselves on our honest communication and learning from our mistakes. We'd like to hear from you about the details of your loan approval. Please reach out at your convenience to help us better understand how we can improve our service for Veterans.
Veterans United with us every step of the way. The process was quick, easy and we had plenty of guidance throughout. I would without hesitation recommend Veterans United to any service member and veteran in need of a mortgage provider.
Thank you to the entire VU team who handled the process of our loan. The ones we talked to and behind the scenes too.
Veterans United made our home buying experience so simple and stress free. I was always informed, and my questions always answered. Downloading necessary documents is made so easy. I have and will continue to highly recommend Veterans United to all my veteran friends and family. I could not of asked for a better home buying experience.
Excited for the next time to work with Veterans United! I appreciate all of the work done and time taken by my team to get us into a good living situation.
