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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
449,270 reviews
591 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 449,270 unfiltered reviews

Starting on Page 9465 of 14,976. Return to Page 1

5 out of 5 Stars

The team at veterans united is the best. Any questions were answered promptly. The whole team was great. I have recommended Veterans United to multiple people looking to buy a home.

headshot image of Meghan Buchert

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars
headshot image of Chris Prenger

Loan Officer: Chris Prenger

NMLS# 1155104

5 out of 5 Stars
headshot image of Loree Jones

Loan Officer: Loree Jones

NMLS# 1597653

4.5 out of 5 Stars

Both Crystal and Ashley were superb. I commend them on their customer orientation and commitment to service.

headshot image of Crystal Washington

Loan Officer: Crystal Washington

NMLS# 1588494

5 out of 5 Stars

Real mission accomplishment - precise, on target, flexible, and made it happen overcoming every roadblock or obstacle. Outstanding service!

headshot image of Zach Schmitt

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars

I didn’t really know what to expect with using Veterans United. I was very impressed with their knowledge and how easy the process was. They made it feel like they were doing what was best for us and not as if we were just another number to them.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

Absolutely amazing, if you are going to buy a home use them. They have everything organized and laid out for you. They talk you through every step. No matter what state you are buying a home in, you will feel like they are right around the corner from you.

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars

The most amazing experience ever, and I have bought three other homes over the years. The entire process was very timely and handled professionally. I would recommend Veterans United to anyone !

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars

Veterans United offered unparalleled personal service and attention to detail with my initial home loan and refinance loan. Mr. Kaleb Long and crew were always there to provide valuable guidance. They were really looking out for us every step of the way.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

3.5 out of 5 Stars
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

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5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars

As a first rime home buyer this process was very detailed from beginning to end.

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

4.5 out of 5 Stars
headshot image of Cam Moore

Loan Officer: Cam Moore

NMLS# 1604156

5 out of 5 Stars

I had a previous experience with another lender that I pulled my business from and came to Veterans. I asked for better service and I got it. Unfortunately I did not get fast service but, they were thorough, detail oriented and kept me in the loop every step of the way. I had to learn a lot of patience but, if you want your loan done right and correctly; well, I had no problem waiting a few more days for the cash out refinance to close. Matt, Rachel and the team were professionals throughout the process. Explanations are important to consumers where financial transactions change all the time. The team was great to answer all my 'stupid' questions. I was fortunate to move my business to Veterans. Thanks to all who had a hand in this transaction. --A happy Vietnam Veteran.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars

Great

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

4.5 out of 5 Stars

VU took all the intimidation of the process away. So kind and helpful, informative and knowledgeable.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars

You are A#1 and I Thank You all at Veterans United

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars

It started with Kapil, he was very professional and knowledgeable about the process. Nick was the same, very helpful and made me feel really comfortable throughout the entire process. When I had questions his responses were quick and very informative. Kathy did an excellent job of compiling all of the documents and communicating with the underwriter. Our situation was a lil complicated but they did an exceptional job of getting us to close. I really appreciate all of the hard work and will definitely recommend Veterans United to friends who are Realtors and any veteran that is looking for a loan.

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars

I’ll never use anyone else!

headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
headshot image of Jon Beahan

Loan Officer: Jon Beahan

NMLS# 181325

Ready to see for yourself?

Experience first-hand why 357,071 homeowners give us a perfect score!

Check My Eligibility
4 out of 5 Stars
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

3 out of 5 Stars
headshot image of Eric Highley

Loan Officer: Eric Highley

NMLS# 1810615

5 out of 5 Stars
headshot image of Tina Guerra

Loan Officer: Tina Guerra

NMLS# 465979

5 out of 5 Stars
headshot image of Nicole Heislen

Loan Officer: Nicole Heislen

NMLS# 1469125

4.5 out of 5 Stars
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

3 out of 5 Stars

If you choose Veterans United, make sure you speak with your loan officer daily or every other day. Our closing day was delayed 2 weeks due to the request of the wrong document. Our six person family was homeless If you're about to PCS with a short time frame to move, you'll probably have more success with a local lender.

Response from Veterans United

Thank you for your feedback Larry. Communication is key to the success of any loan. We're sorry there was a delay in your closing, and we're glad to know you're in your new home. Please reach out to our Client Advocate team if you would like to share more about your experience.

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