My whole experience was fast and easy.I am 51 and this was my first home purchase.Veterans United my wife and I are greatful and happy with your support.
Five stars to Craig Brumfield and his team for helping me fulfill a lifelong dream of being a homeowner. Five stars to the team at Lighthouse for helping me get my credit score up to VA qualifications. With their help, my credit score went from around 608 to 691. I would recommend to anyone who has served for this great nation to let Veterans United be their guide to homeownership.
Don't think about it. Go with Veteran's United.
Im really happy i chose Veterans United.
The lending representatives are very knowledgeable and supportive. It was a pure joy to work with Veterans United for my family's lending needs. The team guides you through every step of the lending process and goes beyond the call to help you achieve your goals. I would highly recommend Veterans United to my family and friends.
The care and understanding of the men and women at Veterans United provided me with an experience that I can only describe as outstanding and very satisfying. As a veteran, it is a good feeling to know that there really is an organization dedicated to helping me and not just talking about it. Excellent, absolutely excellent.
Be prepared for the VA funding fee that can seem like a shock. Veteran's United does a nice job of walking you through the process.
The team at Veterans United provide me with updates throughout the process. They went above and beyond.
It took way to long to do my refinance. I wasn’t as informed as I had been in the past. I’ve had two previous loans and the process went great. This one took 4 months and I wasn’t told ahead of time what I needed to do. I was also made to submit documents multiple times. This was the most frustrating experience I’ve had with this company. They also had an issue with my title were it said my ex husbands’s name on the title which I resolved in the last refinance. That refinance was only done in order to get his name off. It also looks like I got charged to track down Ia title I already got fixed. I also got charged twice for the pest inspector. Also my credit was severely impacted by this. I anticipated a significant drop but not anticipate having a hard pull down 3 times. I’m showing these pulls on my credit. I am really not happy. The only reason I continued is because I have had a really good experience prior to this.
Response from Veterans United
Ladonna, we're sorry this refinance was not as smooth as your previous ones. We've come a log way in streamlining our processes over the years, and with your feedback we can continue to improve. Please contact our Client Advocate team to discuss any details of your experience you would like to share. We are always looking for ways we can improve our service and our processes. Thank you for you assistance in this matter.
I'm absolutely impressed with your company. I love the integration of technology into the process. There was never a time where I felt left out of the knowledge loop. I've never bought a house without a realtor before so I appreciate the advice that Kim provided. I genuinely felt like VU was not just my lender; I felt like you were my advocate.
Starting the home buying process from overseas was a challenge! Veterans United's Chris Primmer and team were a pleasure to work with. From the first phone call, Chris answered our questions, responded quickly, and maintained contact with us through every part of the home buying process. Every team member was patient with us and fully explained every document, dollar, and prepared us for the next step. We love our new home and it was all possible with the Veterans United team!
Ready to see for yourself?
Experience first-hand why 355,157 homeowners give us a perfect score!
Absolutely incredible experience. I never, at any point, of the entire home buying process felt stressed out. It was unbelievable how unexpectedly easy it was. All the documents being online step, by step. Matt Landis was always available and incredibly helpful through the process. I was never unaware of the process, the current status, the following steps, and how to do anything along the way. Sincerely, the experience through this process blew away my expectations. I’m profoundly grateful.
MICHAEL PITTS AND HIS TEAM WERE CONSUMMATE PROFESSIONALS WHO PATIENTLY WALKED US THROUGH EVERY STEP ALONG THE WAY THROUGH THE LOAN PROCESS! THEIR EXPERTISE AND EFFICIENCY TOOK ALL OF THE ANXIETY OUT OF THE ENTIRE TRANSACTION FROM BEGINNING TO END! MY HUSBAND AND I HIGHLY RECOMMEND VETERANS UNITED HOME LOANS!
I wouldn’t work with any other lender for home buying. Veterans United makes the process as easy as possible. Best people to work with. Thank you all from VU!!!
Fantastic! We closed on our home and will be moving in in 30 days! Janeane made this home loan painless. She always returned my phone calls and answered me even on the weekend...lol Thank you Janeanna:)
Best experience ever.
