Scott was great to work with a second time around! He always got back to me, and was kind and knowledgeable throughout the process.
Everyone was courteous and friendly and did everything they could to help me and because of this my home buying experience went beautifully
Great company takes the hassle out of Home finance! Made the whole process so easy! Good to be home!
They were great. Every step of the way was really simple and stress free for me.
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Veterans United made our home buying experience easy. The team I had was always supportive and answered every call/text message/email very promptly. They worked hand in hand with my real estate agent and had no issues. They really are here to serve the veterans.
I was skeptical about where I wanted to live in the beginning but when my son showed me this house on the Zillow App and begged me to go look at it on a Sunday afternoon I'm glad I gave in to him and made arrangements to look at it and it had the perfect lay out for what I wanted to invest in and now that we haven't been able to relax yet I know I will enjoy everything about it when I get finished moving in. Thank you Veterans United to make my dreams come true. God Bless us all and our Country.
An Outstanding Loan For Veterans They Were tireless and Professional and I was Proud to work with Steven and Jennifer always was available and Honest Thank You as yall said to Me “Thank You For Your Service “
As an Army Veteran, I can say that my overall home buying experience with my Team at Veterans United was nothing less then excellent. Josh Bowles did a masterful job in working closely with me. He kept me up to date and informed throughout my entire home buying process as well as answer any and all questions I've had to my satisfaction. The communications between him and myself, as well as the dedicated work he did on my behalf was excellent. I would like to extent my highest thanks and appreciation to Josh Bowles, and his team, Anthony, Shayna,
Nicky, and Clayton for a marvelous job well done. - Dennis
I don't have any friends that would have access to this benefit but if I came across someone casually that did and was looking to buy I would recommend any day.
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Not just one person and just one team but a network of professionals was there planning that end was enabled
They made the process as simple as possible and helped me purchase my home with no homebuying experience. Every answer I needed was a text away throughout the entire process. Ryan and his team were exactly what we needed.
Kris was very responsive to our questions and concerns, replies were swift. Kris understood when things got a little stressful and was able to help talk us through it all. Ca
Veterans United is top notch for sure! From the loans process to the special appreciation gifts extended to me, I am so grateful I worked with them to secure my home loan. Eric Johnson, Brittany Miller, and Brittany Lucy are a fantastic team and it is very apparent they have the veteran's best interest in mind every step of the way. Not once did I ever feel alone or left out of the loop. I could call Eric Johnson or Brittany Miller at any time of the day or week (or weekend) for answers to my questions or concerns. I always felt they would work extremely hard to ensure I received answers. They added a sense of "fun" to this home buying journey and for that I appreciate them! I will definitely recommend family and friends to Veterans United and more specifically to this fantastic team. Thanks so much for all your hard work!
Fantastic team, wonderful to work with!!
Felt like I was lied to by craig on more than one occasion as was not called to go over closing docs as shari stated craig would. Was always hard to get a hold of as well.
Response from Veterans United
Hi Raul,
I'm sorry to hear you felt misled and had a difficult time getting in touch with your loan team. I understand how frustrating it must have been not to receive the call you were expecting before closing. I'd appreciate the chance to learn more about your experience. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. CST.
Sincerely,
Claire S., Client Relations Manager
