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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,146

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 472,146 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Megan Martin

Loan Officer: Megan Martin

NMLS# 2741062

5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Senior Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
Photo submission from Anthony C.

I was skeptical about where I wanted to live in the beginning but when my son showed me this house on the Zillow App and begged me to go look at it on a Sunday afternoon I'm glad I gave in to him and made arrangements to look at it and it had the perfect lay out for what I wanted to invest in and now that we haven't been able to relax yet I know I will enjoy everything about it when I get finished moving in. Thank you Veterans United to make my dreams come true. God Bless us all and our Country.

headshot image of Josh Miller

Loan Officer: Josh Miller

NMLS# 2288848

4.5 out of 5 Stars
Would Recommend

I was fully supported in my buying process.

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Would Recommend
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

5 out of 5 Stars
Would Recommend

Helpful all the way through the process

headshot image of Chris Tiongson

Loan Officer: Chris Tiongson

NMLS# 2732925

5 out of 5 Stars
Would Recommend
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
Would Recommend

Kendall was an amazing loan officer and a pleasure to work with

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend

The entire team was wonderful and went out of their way to work with us, even when issues developed on our side. We appreciate the work they put in for us!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
Photo submission from Shanda S.

Veterans United is top notch for sure! From the loans process to the special appreciation gifts extended to me, I am so grateful I worked with them to secure my home loan. Eric Johnson, Brittany Miller, and Brittany Lucy are a fantastic team and it is very apparent they have the veteran's best interest in mind every step of the way. Not once did I ever feel alone or left out of the loop. I could call Eric Johnson or Brittany Miller at any time of the day or week (or weekend) for answers to my questions or concerns. I always felt they would work extremely hard to ensure I received answers. They added a sense of "fun" to this home buying journey and for that I appreciate them! I will definitely recommend family and friends to Veterans United and more specifically to this fantastic team. Thanks so much for all your hard work!

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend

Joel was great and got the job done despite all the set backs from the veterans association! Big thanks to Joel and his team.!!👍

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Get excellent communication and advice always went out of his way to be accommodating and truthful about the whole process of front. Definitely made this process the easiest ever.

headshot image of Mike Quinn

Loan Officer: Mike Quinn

NMLS# 2736922

5 out of 5 Stars
Would Recommend

The whole process was very easy

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

Veterans United really made the process as stress-free as possible. They were quick to respond with any questions that I had and were professional and helpful.

headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

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5 out of 5 Stars
Would Recommend

thank you to all

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

3 out of 5 Stars
Would Recommend

But I would tell them they have to have alot of patience

Response from Veterans United

Hi Christina,

Thanks for your feedback. I'm sorry the process felt like it took so much patience. I'd like to learn more about your experience and see how we can improve. If you're willing, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
Would Recommend
headshot image of Chris Whitchurch

Loan Officer: Chris Whitchurch

NMLS# 2679093

5 out of 5 Stars
Would Recommend
Photo submission from Christopher R.

Then whole team was awesome, specially Dustin with my many phone calls and obstacles , the gifts sent for my girls , my package ! I was totally clueless about everything and these wonderful folks went above and beyond to give me a opportunity i though was impossible . ill always be grateful for the opportunity they provided. Seriously guys thank you so so much its the best feeling in the world to know I have a home for my beautiful family and it wouldn't been possible with out yal . I highly recommend each team member ! I think veterans united should give each member a raise and a bonus !

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

4 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

I really enjoyed and appreciated the personal message included with the coffee cup and Roosevelt coffee which is quite good by the way. I couldn’t be happier with the attention to detail because I definitely mentioned drinking and buying this house for my son and I(his mom is coming too now :)) and it really just speaks to the gregarious and friendly spirit of your employees, all of which were great. I will say though that Ellis was the first I talked to when I called last year late 2025 and yeah he’s great and I would definitely utilize your company again and/or refer other potential home buyers to your service.

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars
Would Recommend
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend

Excellent help!!!

headshot image of Marco Rea

Loan Officer: Marco Rea

NMLS# 2734304

More Reviews

See all 472,146 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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