Weiwei was amazing!!!! Professional prompt and kind!
When life threw a curve ball Jeremy had a plan in mind before I could even understand what happened. For being a first time home buyer, Jeremy and his team did an amazing job taking care of me.
Outstanding, everyone taking care of you and always available for question and always looking out for your best interests.
If you're looking to purchase a home, you'll need professionals that are friendly, knowledgeable and displays the personal touch you need when making such an important decision to make probably one of the biggest investments in your life. This is what Veterans United has to offer their clients. I was lucky enough to be working with one of the best. Amanda Baker and her team was there for me every step of the way and I can't thank them enough. It was like have your family in your corner. Just fabulous!!!!! Keep up the great work V.U, !!!!!!
Great job all around.
Our loan officer Aimee is amazing!! She went above and beyond to make this buying experience come smoothly to the finish line without ever having to change our closing date to a later time. She handled so much of the stress of the process with grace and confidence to make us feel more at ease as we navigated the typical hurdles of home buying. I can't even think of enough kind things to say. We are beyond grateful for everything she did to make this purchase a reality!!!
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Landon and his team were great to work with and made this a success for us. I appreciate the support from the staff.
The team was great to work with because of the excellent communication. I never felt like I was confused, in limbo, or waiting for a response. I have to commend the team on demonstrating knowing what they were doing and being courteous throughout this process.
You are walked through every step of the way with ease. Thank you
I like that getting things done was a team effort and Veterans United will do their hardest to make things easy.
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On point kept all parties involved on task.
Thanks for walking me through this process and always being helpful, means more than you will ever know, words from a ptsd veteran...
I was very grateful that I got these loan officers. Via willing to bed backwards to help you get your house. I was very grateful that I was able to have their help and getting my dream house. I look forward when I get my second house to use them again.
You guys have been outstanding to deal with. We really appreciate the services we received through Veterans United!
Not much communication, speaking with disrespectful tones. Without Realtor Miss Stephanie we as buyers would've been lost without her during this process. The process wasn't very timely when it involved loan personal, lack of communication.
Response from Veterans United
Hi Collins,
I’m sorry communication throughout your homebuying process left you feeling unsupported and that some of your interactions came across as disrespectful. You deserved clear, timely answers along the way, and I’m glad Stephanie was there to help you navigate the process.
I’d appreciate the opportunity to hear more about your experience. Please contact the Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
