Dustin M. and his team made the home buying experience absolutely wonderful. They regularly updated my to do list on the VU App so I could keep on top of things and make the process go smoothly.
Thank you for your patience when I didn't understand something
Jacob and I first talked about two years ago when I had hit some financial setbacks and buying a home felt out of reach. I had to step away for a bit and get things straight.Through it all, Jacob wasn’t just a loan officer — he was a friend. He stuck with us, guided us, and helped make something happen that honestly felt impossible at the time. From start to finish, he was absolutely incredible.If you’re a veteran looking to buy a home, don’t look any further than Veterans United Home Loans — and ask for Jacob. You won’t regret it.
Veterans United is the only way to go! Every single person I interacted with was truly exceptional; in knowledge, customer service, experience and efficiency. As a first time home buyer, they made the process as smooth as possible for my husband and I. We always knew what was expected from us and if I had a question, it was answered promptly! I worked with Kindra during our process of building our credit up to purchase, Ginny as our loan officer and Brett as our loan coordinator. I can't say enough about this team! They worked with my husband and I from start to finish and made us feel like family. This is an experience I will remember fondly for the rest of my life. Thank you so much for giving us such great service!
Working with Jimmy has always been the best
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The team I have worked with has been amazing. This was my 4th or 5th time working with Kat and her team I believe. Everytime they have been top tier with communication and expectations.But everything has to have a low spot, and for me it was the app/website and the fact I needed to exit and retry several times to successfully log in each time.So long story short top tier team and people. Website has some hiccups that could be ironed out.
Veterans United helped me to obtain my dream of homeownership. It was a positive experience, and the lighthouse credit program was very informative. The program and the representative helped me to change my perspective on credit and credit bureaus. I highly recommend Veterans United to others because everyone, from the lighthouse representative, loan officer, and concierge, was knowledgeable, responsive, and professional throughout the process.
Veterans United? YES! Thanks thanks for everything team... but I have to give a special shout out to Tiffany Wallace. She went above and beyond.
We have worked with Veterans United twice so far. Both times they were phenomenal! Communication was great, everything was clear, and they made it easy. Lily and Dawn are life savers!!
The entire Veterans United team made the refinance process seamless and streamlined. Would recommend and will select again in the future.
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All the staff was very helpful,
Great experience
Albert and crew have been awesome.This was third or fourth time.Now attempting to buy a new home with veteran united and Alberto as my primary officer. Everyone has been top notch and the best help this whole process, each time even though it didnt work out the first couple.
Ken was extremely helpful and knowledgeable. Great experience
Thanks to the Veterans United Team for making it possible for me to purchase my own home.
Everyone who I worked with during this process such as Tonga, and Scott were amazing. They made the process seamless. Please put them in more positions of influence! They are the absolute best!
