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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,987

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Highly recommend!!

headshot image of Holly Ragan

Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
Would Recommend
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend

Great job, thank you for walking me through the process to Allison and Zach and Chris for helping me with every little extra detail getting ready to move in to my new house!

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
Would Recommend

Everyone was surprisingly fast to respond. I say surprisingly because I wasn't the only one they were helping, I'm sure.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Veterans United just sort of fell into our laps. We had zeroed in on an area in Illinois and were greatly intrigued by one specific home. I clicked off on "see if you qualify" and was contacted by Michael Pitts and his team; best contact we could have made. This team - and I do mean each and every member - gave us the confidence to proceed and the expertise to help us over the small bumps in the road towards our qualification, loan approval, through the closing process, and the various requirements one needs in setting up a new home more than 2000 miles from the previous one. I don't recall ever telling any of the team that we were bringing 10 (yes, ten!) cats with us in a U-Haul trailer, but today, the day after our closing, a package arrived from tha Veterans United team. Inside were number of cat toys, catnip bags and food treats. Sure, it's good customer relations, but what an individualized treat for us. This kind of follow through seems rare today, but this team has it all and they gave their all. My wife, daughter, cats, and I can not too highly praise their efforts and recommend them without reservation.Rick & Sally Hartwell, and entourage.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

All and All…superb job!

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend

My veterans united team was awesome and did a very thorough job of making sure I had all the documents and qualifications for getting my loan. They made the process smooth and easy and I was able to buy my home in a timely manner.

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend

They headed all my home purchases if that tells you anything. Outstanding company!!

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Home buying can be super stressful, but the VU team made sure i was informed and assured every step of the way.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

4.5 out of 5 Stars
Would Recommend
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

As a first-time homebuyer, I was expecting a slow, lengthy and confusing process. My experience in working with Veterans United was the opposite of that. My wife and I are ever-grateful for how supportive, prompt, and helpful Kim, Gavin & Alexis were in guiding us along the way and we'll definitely be giving Veterans United a call the next time we are in the market for a new home.

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

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5 out of 5 Stars
Would Recommend

The team I had the pleasure of working with was phenomenal and made the process extremely quick and easy

headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend
headshot image of Hannah Wansing

Loan Officer: Hannah Wansing

NMLS# 1145297

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend

Jamie has got to be the best in the business! If she isn’t then I would love to meet the loan officer that can work magic better than she can. I almost feel bad for those who don’t get the pleasure of working with her. She was dedicated to answering tons of questions we had for our first time home buying process and was available outside of normal operating hours to include holidays and weekends. She always responded to calls, texts, and emails without delay throughout the whole process. Words cannot express enough my family’s level of appreciation and how thankful we are for her. Thank you so very much Jamie!!

headshot image of Jamie Itamoto

Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars
Would Recommend

i wouldn't want to buy a house with any other team, they did an outstanding job!!

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

More Reviews

See all 401,987 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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