The overall experience was great. A couple hiccups but nothing that couldn’t be fixed.
Jake and Colin were excellent to work with and answered all of our questions quickly.
We had a wonderful experience with Heather!
Fast and smooth process
Absolutely, Chris did a fantastic job explaining the process and getting the loan completed quickly.
High rates and fees are high
Jake was recommended by another Marine buddy who just purchased a house through VU also, and I'm glad he recommended VU.
Veterans united team made my home buying experience a very easy process!
Veterans United came highly recommended from some very reputable friends and colleagues. As we neared closing, our team at VU let us down continually. Both the title company and our agent agreed that things happen close to closing, but not like this. Our team did not answer phone calls, return voicemail, and delayed closing even on closing day because they had the time of the closing meeting wrong. Luckily the carpet people were kind enough to get a late start.
The staff was superb to work with. Whenever we needed to complete a task we would know immediately.
Very professional and knowledgeable
The entire process had a lot of kinks. I felt like I was out of the loop the entire time. Then I requested paperwork several different times for it to keep getting kicked back. The VA team assigned to me was very disappointed and made me feel helpless and lost 80% of the time.
EVERYONE WAS VERY NICE AND VEER HELPFULI AM PLEASED
Ashleigh and Kelly were very friendly and knowledgable. Always ready to answer any questions we had.
