Sheldon is a mortgage industry professional specializing in the VA home loan who is extremely motivated to deliver quality results, combined with top-notch customer service. He takes pride in being able to help his clients achieve their homebuying goals and doing this in a very efficient manner.
A few years ago, he lost his grandfather after 95 years of an amazing life. His grandfather was a Navy pilot during WWII. After this, Sheldon knew this was his calling to give back to those who have given so much for us.
In his personal life, he enjoys being a devoted father and husband that enjoys the satisfaction that those roles bring. In addition to the family, he does have two dogs and a cat.
Sheldon graduated from Columbia College with a Bachelor of Science in Business. Some of his favorite hobbies include golfing, traveling, exercising, spending time outdoors, and cheering on his Mizzou Tigers, Kansas City Chiefs, and St. Louis Cardinals.
Office | 800-814-1103 x4725 |
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Fax | 573-507-3191 |
sheldon.turek |
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Address | 1400 Forum Blvd, Columbia, MO 65203 |
Everything was great and moving fast until it wasn’t. Sheldon assured me he would be locking us into a great rate and could offer us a 4.99 and that he’d be watching the rates like a hawk. The week before closing I get a email (not a phone call) that the rates have rose and that he wanted to lock us in at 5.99!!!!! That was so disappointing and at closing I saw that we had to buy down points 10,000 plus dollars! Sheldon was recommended by a friend and I honestly wish I would have chose the lender I was going with who was offering me a rate lower than what I got and I really feel like I was caught up in a bate and switch. Towards the end I never got a phone call from Sheldon but I did from Morgan and Alisca. I definitely wouldn’t recommend this company to any of my veteran friends or family.
Response from Veterans United
Hi Veronica,
Thank you for sharing your feedback with us. I�m sorry to hear that the final stages of your loan process were disappointing, especially regarding the interest rate and the unexpected costs at closing. We understand that securing the best rate possible is a priority for our clients, and I�m sorry that the rate didn�t meet your expectations.
I wanted to provide a bit of background to clarify what happened with the rate lock. Sheldon and the team reviewed several rate options with you during the process, discussing how market conditions can impact rates and explaining the pros and cons of locking in versus floating. Ultimately, you chose to float the rate for a period, and when the market shifted, we were able to lock in at 5.375%, which is still a competitive rate given current conditions.
We know how important communication is, and I apologize if there was any confusion or if the rate-lock process felt unclear at times. I�m also sorry if the final numbers at closing, including the cost for points, were a surprise. Our goal is always to ensure that our clients feel fully informed and supported at every step of the process.
If you�d like to discuss this further or if there�s anything we can address for you, please don�t hesitate to reach out to us directly at 1-800-212-5200 or ClientAdvocate@vu.com. We�re available from 9 a.m. to 5 p.m. CST Monday through Friday, but feel free to reach out anytime.
Thank you again for sharing your experience. We�re committed to learning from feedback like yours to improve our communication and provide the best possible service to our clients.
Sheldon was extremely professional and made the whole experience stress free for our family!
Stellar, stress-free, they care about us Veterans.
He’s the Man always on call !