Sheldon Turek
Sheldon is a mortgage industry professional specializing in the VA home loan who is extremely motivated to deliver quality results, combined with top-notch customer service. He takes pride in being able to help his clients achieve their homebuying goals and doing this in a very efficient manner.
A few years ago, he lost his grandfather after 95 years of an amazing life. His grandfather was a Navy pilot during WWII. After this, Sheldon knew this was his calling to give back to those who have given so much for us.
In his personal life, he enjoys being a devoted father and husband that enjoys the satisfaction that those roles bring. In addition to the family, he does have two dogs and a cat.
Sheldon graduated from Columbia College with a Bachelor of Science in Business. Some of his favorite hobbies include golfing, traveling, exercising, spending time outdoors, and cheering on his Mizzou Tigers, Kansas City Chiefs, and St. Louis Cardinals.
Sheldon Turek
Loan Officer NMLS #1911743
| Office | 800-814-1103 x4725 |
|---|---|
| sheldon.turek |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Reviews
See what 227 customers have said about Sheldon Turek
I did not get as many updates as I would have liked.
I selected Veterans United because of their reputation for serving veterans, but unfortunately my experience fell far below expectations.My mortgage process lasted 68 days and was plagued by poor communication, missed deadlines, and repeated requests for documentation that could and should have been requested much earlier in the process. Critical items were routinely brought up at the last minute, creating unnecessary stress and placing my closing at risk.What concerns me most is that personal information was disclosed through email communications to individuals who had no legitimate need to receive that information. This raised serious concerns about privacy, professionalism, and the handling of sensitive customer information.I was also provided information regarding rates that later proved to be inaccurate, leaving me feeling misled during one of the most significant financial transactions of my life. Throughout the process, communication was inconsistent, responses were delayed, and I frequently found myself chasing updates rather than receiving proactive communication from my loan team.The delays ultimately caused me financial harm. Because Veterans United failed to meet agreed-upon timelines, I was forced to spend over $1,000 in rent on the very home I was purchasing while waiting for the loan process to be completed. These costs would not have been incurred had the loan been processed within the originally communicated timeframe.I understand that mortgage transactions can be complex and that unforeseen issues can arise. However, the problems I encountered were not isolated incidents. They reflected a pattern of poor planning, inadequate communication, lack of urgency, and a failure to properly manage the loan process from start to finish.While I did ultimately close on my home, the experience was far more difficult, costly, and frustrating than it should have been. Veterans deserve better communication, better accountability, and greater respect for their time, finances, and personal information than what I experienced during this process.Based on my experience, I cannot recommend Veterans United.
Response from Veterans United
Hello Thomas,
Thank you for taking the time to share your experience. I'm sorry to hear that the loan process did not meet your expectations and that what should have been an exciting milestone became a source of stress and frustration.
I understand your concerns regarding communication, unexpected delays, last-minute requests, and the overall lack of consistency throughout the process. It's also understandable that concerns involving the handling of personal information would be especially troubling. Buying a home is one of the most significant financial decisions a person can make, and you should feel informed, supported, and confident throughout the process.
I'm also sorry to hear that the delays created additional expenses and added to the challenges you experienced. While we know every loan presents unique circumstances, we never want borrowers to feel that their time, concerns, or trust have not been respected.
We appreciate you sharing this feedback and bringing these concerns to our attention. If you'd like to discuss your experience further, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Sheldon, Joe, Dustin, and Noadiyah were exceptional. This was me and my wife’s first time purchasing a home and they made the experience easy, explained things to us when we felt lost, kept us reassured when we worried, and not only walked but essentially held our hand through the process. As a veteran, I usually function well when I know the mission and can work toward it. I was nervous going into this process not just because it’s new to me, but that some people call a whirlwind. They made sure we felt heard and answered every question we had with confidence and honesty. They informed us of what they do, how they do it, how quickly and seamlessly it can be done and executed in every aspect. We move in today and couldn’t be happier with the process.
Overall, everything worked out well.
The prices/fees are higher than a lot of the other options out there.
Working with your own bank or credit union would probably result in a cheaper outcome or even with other online loan platforms.
The whole process went smoothly and the customer service and communication was excellent.
