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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

403,466

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 403,466 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

Zach and the entire VU Team are first class. Extremely professional, kind, friendly, knowledgeable, and feels like working with family. From start to finish, it was first-class service and a complete joy to work with.

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

0.5 out of 5 Stars

We had a pretty bad experience working with Veterans United, specifically our loan coordinator- Cameron Baker. Our insurance agent and real estate agent said the same thing.
Phil was very nice and was good at responding to voicemails and emails, but Cameron was awful. He did not tell us things until the last minute and then would take a week to respond to emails. My wife said it was awful trying to communicate with him and my realtor said the same thing. Cameron did not order things that needed to be done, he thought he could wait until the last minute, and then when we or our agents had questions about what needed to be ordered, he would not answer. This was so so stressful. This was supposed to be a good experience as we are first time home buyers, but I hated it. It was so unnecessarily stressful.And apparently I am not the only one who thinks this. Along with my realtor and insurance agent, my best friend, a 100% disabled veteran, got screwed out of a house and job for both him and his wife because of Veterans United.We had high hopes with you, but they were shot down.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

Veteransunited CARES! They explained everything thoroughly, there were no surprises of what I was getting into; and all the financials were on point! They honored all VA policies and rates. There was full disclosure and NO unexpected (sneaky) costs. Complete transparency.
True friend to our Veterans. Francisco V. Hernandez, Desert Storm Veteran, Marine Corps.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend

Gwen and her team are amazing. Friendly, responsive, timely, dream team for sure! It's a pleasure working with them again and looking forward to working with each other in the future!

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend
Photo submission from Dennis M.

IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

I want to give a big shout out to the whole team for being there for us 100% Thanks to all

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars
Would Recommend

Thank you, each and every one! Lindsay was an outstanding coordinator, she was quick to reply to my questions. The entire team was great overall and I have already and absolutely will continue to recommend Veterans United to my military brothers and sisters!

headshot image of Michael Meyers

Loan Officer: Michael Meyers

NMLS# 449501

5 out of 5 Stars
Would Recommend
headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars
Would Recommend
headshot image of Joshua Stockton

Loan Officer: Joshua Stockton

NMLS# 1737398

4.5 out of 5 Stars
Would Recommend
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend
headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

4.5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Jacob Knipp

Loan Officer: Jacob Knipp

NMLS# 1427980

5 out of 5 Stars
Would Recommend
Photo submission from Dylan B.

The whole team was great to work with. Very caring people that really do want to help you get into your new home. They definitely do whatever they can to help you through the whole process.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
Would Recommend
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Would Recommend
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

Truth be told, Veteran United Home Loan process was stress-free and easy, thanks to the wonderful support they provided. Thank you.

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

Veterans United - I cannot recommend them enough. United is the key word - the team go above and beyond the call of duty to make the whole buying process as simple and stress free as possible - highly trustworthy and true Professionals. 100% recommend to all Veterans looking to purchase a home.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

4.5 out of 5 Stars
Would Recommend
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

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5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

4.5 out of 5 Stars
Would Recommend
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
Photo submission from Chandra D.

Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Carrie was outstanding weather if texted her email or phone call walked me through my issue.

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Great communication all around. I never felt like I was in the dark on anything, and always felt comfortable asking any questions. The process was super easy and quick.

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

More Reviews

See all 403,466 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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