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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,112 reviews
547 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,112 unfiltered reviews

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

Everyone I worked with was A+

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars

My loan officer was excellent. He answered every question on the paperwork and terms. He was extremely knowledgeable, patient, and eager to help at any chance that he had. 10/10 I would recommend working with Veterans United.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars

Our loan officer Hiedi and her team were amazing! Communicated well and frequently to make sure we weren’t feeling lost. Always answered questions without over explaining. We felt extremely well prepared and informed on every step of the process.

headshot image of Heidi Bailey-Houston

Loan Officer Team Lead: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Photo submission from Roselyn L.

Yes, I would definitely recommend the team I had to help me maneuverer through the homebuying process. If I had to do it over again, I would want the same team. And Jeremy, was phenomenal, kind, understanding and I felt so confident throughout each phase of the loan. I didn't know about VU, but from this point on I will recommend all I encounter who wants to buy a home to VU.

headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

4.5 out of 5 Stars

Proper great team. We were at a loss w with our plans until getting in touch with Seth. He was the start of everything changing for the good. Yeah there was some confusion at the end but everything went better than could have been expected by far. Couldn't have done this without VU.

headshot image of Seth Crain

Loan Officer: Seth Crain

NMLS# 2771716

5 out of 5 Stars

Evan Oswald and his team of professionals made this home-buying experience so amazing. Every aspect of the loan process was first rate and professional! I would absolutely not have wanted anyone else to handle this dream come true! Thank you, Evan, and thank you to your team and Veterans United company for making it all a reality!!

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

Were really happy with our new home thanks 😊

headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

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5 out of 5 Stars

It was great process overall. I had gotten the pre approval from Clint within a couple hours after we spoke and the experience from there was straight forward. Richard was also great when it came to his part and made the process even quicker. They worked as a team and kept me up to date with everything that was taking place.

headshot image of Clint Hamilton

Loan Officer Team Lead: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars

Nick Bruno, Melissa Steingrubey and the rest of the crew at Veterans United were Awesome! This is my 7th home purchase and 2nd time using a VA loan. It was by far the easiest of them all. I highly recommend Veterans United.

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Photo submission from Jackson B.

Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

4.5 out of 5 Stars
headshot image of Tyler Brockman

Loan Officer: Tyler Brockman

NMLS# 2759869

5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

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5 out of 5 Stars
headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

4.5 out of 5 Stars

Blake was great to work with. Answered all questions in a timely manner.

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

I’ve usd Ryan and his team 4 times now and as always I am extremely pleased at how smooth everything went. Ryan and team go above and beyond to make sure your experience is as stress free as possible. 5 star rating. Thanks.

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars

Fair warning, this is a little long, so bear with us! 😂 We just really wanted to share our experience because they truly deserve it!
My husband and I recently bought our first home, so a good friend recommended Veterans United Home Loans Clarksville to us. Going into the home-buying process, we honestly thought it was going to be stressful, long, and exhausting. Thankfully, it was nothing like we expected.
Dylan was the person who handled our loan, and from our very first appointment, he was great. He really took the time to listen to us, answer all of our questions, and explain things when we didn't understand something. He was always friendly, respectful, and willing to help, even outside of normal business hours. He made us feel so comfortable throughout the whole process that sometimes we forgot how big of a process we were actually going through.
We also have to mention Amanda. She was always so kind and helpful, and both her and Dylan kept us updated and made sure we knew what was going on every step of the way.
The Veterans United app was also a huge help. Honestly, it was a blessing! Being able to see our documents, check what we needed to do, and send messages all in one place made everything so much easier.
By the time we got to closing, it honestly felt like we had known Dylan and Amanda forever. My husband and I left the closing so happy and relieved. There were no headaches, no unnecessary stress, and everything was simple, easy, and fast — probably not words you usually hear when talking about buying a house! 😂
We would recommend Veterans United without hesitation. We are so thankful for the way they treated us and for making our first home-buying experience such a good one. Thank you, Dylan and Amanda!

headshot image of Amanda Laws

Branch Manager: Amanda Laws

NMLS# 12419

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars

The online portal was very easy to use, and my reps were always responsive when I had questions.

headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

5 out of 5 Stars

I STARTED WITH RACHEL B. & STAFF 5 YEARS AGO, CLOSED ON SAID HOUSE, IN RECORD TIME FOR A 1ST TIME HOME BUYER, TOO NOW I RETURNED FOR MORE RACHEL B. & STAFF ASSISTANCE IN REFINANCING SAID HOME.. AGAIN IN RECORD TIME RIGHT BEFORE LABOR DAY WEEKEND, TRULY PROUD TO BE AN AMERICAN, THANK YOU, AMERICA IS FOR AMERICANS, AGAIN THANK YOU FOR SUCH PROFESSIONAL, PROMPT, AWESOME SERVICE, YOU HAVE TRULY HELPED A USMC COMBAT VETERAN TODAY

headshot image of Rachel Bruce

Loan Officer Team Lead: Rachel Bruce

NMLS# 951471

4 out of 5 Stars

Overall a great job. However there were last minute requirements that were not brought to the table earlier that should have been. One is the requirement for a Nitrate test when a house is on a well water system.

headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

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