Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,221 reviews
638 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,221 unfiltered reviews

5 out of 5 Stars

Outstanding team of professionals. Great communication and guidance throughout the process.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

4.5 out of 5 Stars
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Kyle Hatten

Loan Officer: Kyle Hatten

NMLS# 2357326

5 out of 5 Stars
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars

The Veterans United team is outstanding. They were extremely helpful, knowledgeable, timely, and kind.

headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars

Great service, pattern of competency forming. Thanks for everything!

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

Kait and her entire team communicated with me and my realtor to make every milestone happen as scheduled.

headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

Ready to see for yourself?

Experience first-hand why 357,902 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

A wonderful first time buyers experience. I was helped out every step of the way, through all my questions. Thank you!

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars

Veterans United made it easy to purchase my home, and then when rates dropped they made it painless to refinance. Jeremy Arnold is awesome! He stayed in touch with me through the years and as my living situation evolved, he helped take care of us while finding the refinancing that worked for us. I'd highly recommend Veterans United!

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars

Bryan was great always keeping me up to date during the loan process and always attentive to my questions

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars

Jessie Bailey, my loan officer, has been very professional all the way thru the loan process from the beginning to the funding. If I had a question she responded quickly. I was never left wondering. She seemed to always anticipate a question I may have. As a veteran I appreciate the attention of all concerned. I will always stay with her should I need to go thru another loan along the way. She seemed like a friend. Thanks to all.

headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars

The team at Veterans United were helpful on many levels and stuck with us through a process that frankly, I don't always understand. A great team for financing or refinancing a home. Responsive, informative and professional.

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

Ready to see for yourself?

Experience first-hand why 357,902 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars

The team at Veteran's United, headed by Zach, was so awesome! They were communicative throughout the entire process, worked to my needs, and ensured all ends were tied up quickly and efficiently. Would do it all over again with this team - 10/10 recommend!

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

Thank you all for making my wife and I homebuying process so easy!

headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars

Very helpful and walked me through everything.

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top