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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,230

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 428,230 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
Would Recommend
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend

I'm really appreciative of the way the entire handle my dream to purchase a house. I felt like my team has my back the entire way and my front when it was needed. My real estate agent was professional, attentive , assertive, and very knowledgeable. Not once did I ever feel like I alone. Thank you to my team for helping me to make a dream come true. Definitely an All Star team who communicated effectively.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

3.5 out of 5 Stars
Would Recommend
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
Photo submission from Chandra D.

Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Veterans United is fantastic. Task orientated and perfect for veterans. I have used VU multiple times now, buying and selling. This time it was both simultaneously and they were there every step of the way. I couldn’t ask for a better team. Thank you Veterans United!

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Smooth and easy especially with the app.

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

The level of professionalism and efficiency from Mike and his team, is unmatched. Very kind and helpful, would highly recommend

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

4.5 out of 5 Stars
Would Recommend
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend

Emmett and his team are/were outstanding during the whole process. From when I looked into buying a house over a year ago. Emmett walked me through the steps to improve my credit rating. Friendly calls over the months to check in and see how i was doing. I felt great about choosing him and VU. Everyone he worked with on getting this loan done was amazing. Excellent customer service even on the weekend and after what I consider 'work hours'. Will definitely recommend VU to my Veteran and Active Duty friends based on my whole experience. Thank you again.
Richard 'Mike' Buchroeder

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Would Recommend

The people at Veterans United are awesome I am a widow and this is the first time that I ever did anything like this on my own and it was learning experience for me and I told them that and they were awesome from start to finish great people and I would definitely recommend Home Shield to anybody that would ask and I say again from the bottom of my heart Brandon I thank you I thank you

headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend
headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
Photo submission from Anne T.

I won't work with anyone else.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Thank you to Matthew Perona and the team for your outstanding service and customer commitment

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend

The Veterans United team makes things happen. I could not have had a better experience dealing with them, their professionalism and attention to detail were no less than phenomenal.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Excellent teamwork. Incredibly smooth process.

headshot image of CJ Bommarito

Loan Officer: CJ Bommarito

NMLS# 1995169

5 out of 5 Stars
Would Recommend

Everyone on our team went above and beyond and this is why we came back to veterans united.This is the second house we have purchased with their help

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend

Chance and his team were all amazing! They helped us very quickly with any questions we had and made the home buying process a little less stressful. They were on the ball with pretty much everything ahead of time.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

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5 out of 5 Stars
Would Recommend

I have used Veterans United for 3 home purchases, and every transaction has been flawless. Courteous, knowledgeable, and professional.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Josh and his team did an absolute fantastic job! Was seamless! Every step of the way they kept us informed and pushed our documents to the right places! The realtors on both side praised the speed and assertiveness. Said that Vets United was the best company they’ve worked with.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

4.5 out of 5 Stars
Would Recommend
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
Would Recommend
Photo submission from Sarah M.

Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.

One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.

On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.

Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Words cannot express how thankful I am and how good it felt to have Veterans United, and the entire lending team lead me from "basic training (beginning process of my first home purchase) to my graduation day (closing on my home)! This is such an amazing feeling. From day one, I was so doubtful that I could do this, and my loan officer, K. Long, would tell me to remain calm each time I called with such anxiety. He would calmly tell me, "We got this, don't worry." I felt like I had an entire platoon on my side, which ultimately helped me achieve the goal of homeownership. To add to the battle in my eyes, my loan coordinator, B. Lindsay, had the same positive attitude and reassured me that all would work out, and to let him handle the worrying and the work, and the outcome would work out. I was always kept informed throughout the entire process. I am so, so grateful.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars
Would Recommend

They were very professional and explained each step of the process clearly.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

More Reviews

See all 428,230 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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