Working with Veterans United was a boring experience. That's a good thing, I don't like sneaky fees/business practices and off putting surprises!! However Randy and Shayna were very nice, informative, and friendly (and funny, would have a beer with them!!)
Taylor and his team help me through the hole process, I want to thank them all... amazing team. Elizabeth, Taylor, Amanda the credit lady who's name I can't remember lol. Amazing is all I can say.Tylor thanks for using your personal story to calm me down since I was nervous though out the hole ordeal lol .Thanks you all.
Tyler and Matt were great! Very pleasant to work with. Knowledgeable, personable, patient. They made the entire experience from start to finish easy and painless. I’m very thankful for their help and guidance throughout the process!
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
This was awesome. It almost makes me want to buy another home!
Along with a very good experience
Mathew was amazing! Extremely helpful and kind through out the whole process!
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
The Veterans United group was very helpful in my experience of buying my first home. Matt and his team were very knowledgeable and supportive through the whole experience.
Very fluid
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The entire team at Veterans United was extremely knowledgeable and worked hard to make everything run smoothly even in the most difficult situations dealing with the reduced staff at the VA.
Good times 🦞
Veterans United made my home buying experience extremely simple and easy. The whole team was always attentive and super helpful towards me.
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Veterans United was great to work with. I have already told three people about you. Working with Craig and Katy was terrific. Also my dog Jake loves his gift.
