As first-time home buyers, we couldn’t have asked for a better team to guide us through the process. Our loan officer, real estate agent, concierge, and assistant agent were all exceptional—consistently accessible, honest, informative, and incredibly patient throughout the entire experience.What stood out most was how seamless everything felt. From start to finish, the process was so smooth that we found ourselves wondering why we waited so long to purchase a home in the first place. Beyond just helping us close on the house, the team also supported us with setting up home security, utilities, and even offered great recommendations for in-home services, which made settling in that much easier.A special thank-you to our assistant agent Mrs Whitney and concierge Sarah, who kept us well-informed during the underwriting process and reached out with weekly check-ins to ensure we had no lingering questions or concerns. That consistent communication made a big difference in keeping us confident and at ease.We would absolutely recommend this team to anyone looking to buy a home. Their professionalism, care, and attention to detail made our experience not only manageable but truly enjoyable.
Steve Brockman makes things happen and when he encountered a problem, he and his team took care of it and helped all along the way to make our transaction less stressful!
Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.
I would say this was the easiest and best group I've ever worked with. Matt and CheyAnn were amazing. Poor Kevin never got to get me to answer the phone, but overall, fantastic experience.
Beth has helped us with three houses over the years. We immediately called her when looking. Honest and responsive service from someone who knows your family means a lot.
Veterans United team was amazing, zero issues throughout the entire process. I would give you and your team a 100if that was possible. We are very grateful for your support and expertise with the purchase of our second home.
Folks at VeteransUnited are first class.
It is an awesome company to work with. Matt Turner is a rock star.
I won't work with anyone else.
The entire team at Veterans United was outstanding to work with. They paid attention to my needs and provided a seamless experience from start to closing. I 100% recommend Veterans United to anyone!
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Very helpful and easy to get ahold of. Nick is awesome.
Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.
One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.
On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.
Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.
The team was absolutely great. They made the whole process so smooth from the start, especially for a first time home buyer. I would absolutely recommend them to anyone who is looking to purchase a home.
Words cannot describe my gratitude and appreciation for my loan coordinator (Matt Schaufert) who went above and beyond to ensure my loan was approved at the deadline. Because of Matt's diligence I was able to close as planned and I received a free refrigerator as a result of his last hour hardwork! Sincerely and respectfully Matt thank you for your near perfect customer service, as well as your excellent work ethic!
Everyone was helpful.
