Well underwriting process was not fun, but the Veteran United team and my real estate agents made this first time homebuyer experience extremely easy. They definitely did all the heavy lifting, but greatly appreciate all their hard work.
Overall it was a very it was a very very easy going experience from start to finish and we are very satisfied
Veterans United not only helped me though my first home buying experience but they took the time to teach and explain everything to me as I needed. The team was great and they genuinely care about you and truly tru and work in your best interest. I love VU and if I ever buy another home I look forward to working with them again.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Any veteran looking to purchase a home using your veteran benefit should start with Veterans United.
The purchase of our home was completed seamlessly and I was very satisfied. I highly recommend Veterans United!!!
My team at veterans united made the home buying process so easy and we’re all so helpful and understanding!
Our home-buying process was easier than I ever thought it could be. My realtor was surprised at how smooth everything went, and a large part of it was the team at VU that worked with us, specifically Annie and Cole.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
I don't know how I got connected to Veterans United Home Loans, but Derek Russell was right there to walk me through the process and answer all my questions. Except for the interest rate being a little higher than i like, the whole process was quick and easy. Being a Veteran I appreciate the care that was shown. I would recommend Veterans United Home Loans.
Veterans United was so fast, within a couple of minutes of clicking additional info button, within 1/2 hour I had my pre-approval letter. A recommended realtor called me within an hour of clicking. Thanks to VU timeliness, I was able to sell and buy in about 5-6 weeks.
Pretty easy to use! Rates are competitive!
Got us closed on time.
I cannot begin to say how grateful we are to have worked with Veterans United! From the very first interaction to the last, it has actually been an enjoyable process instead of the nightmare that we were expecting. Our loan officer, the underwriter, and even a home buying concierge; the entire team has been amazing! Everyone is friendly and add a personal touch to what they do. Never once did anyone at Veterans United make us feel like we were a job to them, but instead made us feel like we were the only client! They made us feel supported, cared about, and valued. I can’t say enough how wonderful it’s been to have them in our corner, but I’d recommend this organization to even my own kids when they’re ready!
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Experience first-hand why 329,294 homeowners give us a perfect score!
The whole Team was Excellent, from Charles, to Renee, Dustin and Bailee. We appreciate them all for helping us with our first Home!
Brandon was amazing. On point with the transaction. Could not be more pleased.
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Nothing but good things to say about Veterans United. The entire team made me feel welcome and kept me informed on very aspect of purchasing a house. Working with this team, especially for purchasing a house over 2000 miles away, made the home buying process smooth and stress free. I will highly recommend this organization to others.
Chris worked with me over the weeks even though I was not always easy. He is the best Loan Officer I have ever had the pleasure to work with.
My overall experience was amazing, I had the BEST team. Nick and Paul were my go to, and they made my dream of becoming a homeowner a reality!Nick Vance was AMAZING, he helped me through every step of the way. From the moment I decided to start looking for a home until it was over. He was very great with communicating and assuring that I was able to understand every part of the process.Paul DiCicco was the BEST, he was very patient and showed a lot of understanding and empathy during my search for my home. I came into this process not knowing exactly what I wanted or where to start. He guided me and was ALWAYS available to help me with questions, and he was always available to schedule home viewings. Some may say “well that’s his job” and it is. But Paul was a huge part of my home buying process and he was there for me each and every step of the way. With out him, this could have been a stressful and overwhelming experience. But it wasn’t, he communicated with me even when I was not sure what to ask. He made sure we found what I was looking for and he was available to assist me while he worked around my hectic work schedule. This was an amazing experience. Prior to meeting him, I had 2 real estate agents and they made me feel that this wouldn’t be possible because I didn’t have a huge savings when I started my process, one of the previous agents refused to show me homes until I had a certain amount of money in my account. With Paul, we worked together for 6 days on that 6th day we found my forever home. I’m very grateful to have such amazing person to help me with this process. He was honest, and made me aware of what I needed before taking the next steps. Paul is the man to go to if you want someone that gets things done and that will guide you the whole way through!
