I couldn't have made it through this process without the amazing team that worked with me. They offered me guidance and assistance with everything. I can't express the deep level of gratitude I have for each one of them.
I was pre-approved with Rocket and all i needed to do was provide them with an approved contract on my next home and i would be done with it. But after talking to Ginny and the team at Veterans United I seamlessly changed course and found it to be one of my best home buying experiences. And believe me, after 24 years of active duty and another 13 years of civil service, I needed this break from the hassle. I hope this is the last mortgage i ever have to get, but i know when rates come down, Ginny and the team will be ready to help me with the no-cost re-fi.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
The Veterans United team rocked again! Thanks for everything you all did!
My experience with Veterans United was unique and modern (precisely the way I prefer it). The online portal and mobile app resources made the process seamless and efficient. Being able to sign and review documents through DocuSign was incredibly convenient, allowing me to stay on top of everything without unnecessary delays. The instructional videos were beneficial, and I appreciated the proactive communication from the team to ensure I had everything I needed along the way.
I was referred by one of my Marine mentors, and I’ve already recommended Veterans United to my Marine family. The support, convenience, and efficiency provided a great homebuying experience.
Great team and very thoughtful! I was a first time homebuyer, lots of questions every day. Every person I talked to answered my questions directly without beating around the bush. A lot of people say the VA home loan is hard and requires a lot, it’s not if YOU as the buyer or seller do your part of the process.
I would absolutely recommend Veterans United to anyone who was purchasing a home own their own. They really got me through, although frustrating at times, they always gave me words of comfort, especially Jeff! I truly love the whole team. Thank you guys!
Great experience
Overall, as tedious of a process of buying a house is, the entire team answered all questions that we had and made the process easier. I would highly recommend anyone to contact veterans united when buying a house.
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
I highly recommend anyone looking for a home loan to go through Veterans United! The loan team is amazing, and the entire process went very smoothly!
The team was great, they got back to me right away and even when they were busy I always got a call back same day and all my worries and questions were answered. Couldn’t recommend a better team, they really know there stuff and are in it for the customer.
As now I am a homeowner I got to say the experience I received from Veterans United has been extremely positive and and informative. They walked me through every step of the process. Reassuring me of the process to come. I would recommend anyone that is buying a home to use “Veterans United”. They really do stand behind what they say..”Veterans helping Veterans. We are family!!
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Great step by step process. Wonderful! 🎊
Thank you everyone for making my first time home buying experience fast and smooth. I appreciate everyone's prompt communication and knowledge throughout the whole process. I felt like I had the best team to work worth in helping me purchase my home.
This team at every level and player was fantastic. Honest, dependable and very quick to accomplish tasks or answer questions. We closed on a very quick timeline without skipping any steps and we are loving our new home. Can’t say enough from start to finish every person on the team was great. Will be using again for any real estate needs in the future.
VU is absolutely great. They are honest and efficient and work WITH you. 100% recommend VU to anyone.
Veterans United made a very inherently stressful process virtually stress free! I am very happy with the service they provided and will certainly be using their services again in the future if needed.
