It was really easy working with Heather and Nina. They are truly the Shaq and Kobe of their field
As a first time homebuyer, approaching the process with limited knowledge was very intimidating but everyone on the team made everything easy to understand with step by step instructions, and always answered any questions I had in a timely manner. They also were very patient and accommodating around my schedule which made the process much less stressful than it would have been otherwise.
Our whole experience with Vectren's United was AMAZING! As young first time homeowners they made the process a lot less scary. The app was so easy to upload and revive our documents. The whole team we worked with were great and responded quickly! I HIGHLY recommend going through VU for your home purchase!
Chelsea was absolutely phenomenal!! First, she understood that we were new at this and listened to our concerns whe finding a realtor. And she couldn't have chosen a better fit for us. She was also very understanding and took my preferred way of communication due to medical issues and was very prompt whenever questions arose during the process. She so kind and genuine and absolutely amazing and was there from ghe moment we walked through her door until we walked out with the key to our house. The process itself was less stressful and very easy than if we would have done so on our own. I would recommend using Veteran Homes United 100/10.
My team (Chase Lee and Matt Hudson) we readily available to guide me through the process and answer all of my questions. They were quick and efficient at processing my information and notifying me when there was more for me to do in the app. Speaking of the app, I love it!!! It was so easy to use and expedited the process. Thank you!
My parents are very pleased with the overall experience and we thank Veterans United for their great service.
Your group was very helpful and fast. I would recommend you all to everyone. Thanks.
Happy with ending result!
At first, we were quite anxious about proceeding with our home purchase since this is our first time buying a home. Our loan officer, Brandon, provided us with invaluable assistance throughout the process, which helped us feel more comfortable. Brandon was diligent in overseeing every detail and patiently explained everything to us. Whenever we had inquiries, he made himself available promptly to address them. We are thrilled with our new home and are grateful for the dedication and effort that Brandon, Caitlyn and his team put into ensuring that our home buying journey was exceptional. Thank you all very much!
Amy McCauly was not asked about in this review for some reason, but she was next in line right after Charlie. Going above and beyond, getting what needed to be done, done. Great people, turned my negative experience into not so negative.
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I started this process by shopping with other lenders but was blown away by the service provided by Andy and the team. He was fast and responsive to all my tasking and questions. I felt as though he had my best interest in mine through the whole process. I would recommend Veterans United to anyone and will be using them again in the future.
I didn’t get the change to thank Eric Bals who also was a huge help throughout this process. I could not have asked for a better team to work with. VU made me feel like my service was truly appreciated in the way they took care of me as one of their own.
Great to have a whole team helping with the home buying process. 10/10 all around!
We now own a home with no down payment thanks to a VA loan that was handled by Veterans United from start to finish. They coached us on repairing a poor credit rating up to the minimum required. And their website gave clear tutorials in both written and video formats for any step of the home buying process. Uploading and e-signing documents online also sped up the process significantly. Whew!
