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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

397,721

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 397,721 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

I was introduced to Veterans United through a mail-out brochure. I had not heard of them before but decided to give them a call. Right away, I was impressed with their exceptional customer service. My calls were returned in a timely manner, and my questions were answered with courtesy and respect. My loan team consisted of Katie and Brie and various behind-the-scenes associates. They all worked very hard to ensure that my loan closed on time. They were nothing less than outstanding.Overall, I was VERY impressed with Veterans United and would highly recommend them!

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

4.5 out of 5 Stars
Would Recommend
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Thank you for all your help!

headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Would Recommend

The whole team did an awesome job!

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

I loved the online signatures. The title company was impressed with how much of the paperwork was done online with Veterans United. The title company said it cut down on how long it took for final signatures as most of mine were already done.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

I was skeptical when I first reached out to VU, but all that was put at easy with the first phone call from the home loan team. They are great to work and has made the process incredibly easy!!! They are and will be my first choice in all future endeavors!! Cheers!

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend

Great job!

headshot image of Caleb Troutt

Loan Officer: Caleb Troutt

NMLS# 1960451

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

4.5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Would Recommend
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

4 out of 5 Stars
Would Recommend

The process was very tedious and long but they stuck it out with us. Kyle and Kaylyn did a great job keeping us on point and explaining everything we needed to understand with patience and understanding. I trust them to do what was in the best interest of me and my family. GREAT JOB! KEEP UP the Great work!!

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

4.5 out of 5 Stars
Would Recommend
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Would Recommend

It was a pleasure working with James’s team, they are very professional and hard working team it made the process go by that much faster. Would definitely recommend

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

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5 out of 5 Stars
Would Recommend

Overall, the experience with Veterans United was fantastic! The team was helpful specifically Travis, and our real estate agent they helped pair us with was amazing.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Working with VU has been a very good experience. As stated earlier, I was very hesitant in the beginning and was reassured whether I decided to move forward or back out that things would work out. Aaron gave me knowledge of what is expected in the future housing market, and really gave me a different perspective on how to look at the situation. I would recommend anyone eligible to work with Veterans United.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

4.5 out of 5 Stars
Would Recommend
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend

The whole process from searching for a home and finally closing on our home was exceptionally stress free and we felt very well taking care of. We’d highly recommend all professionals that helped us through this!!! 5 stars

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend
headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend
headshot image of James Browning III

Branch Manager: James Browning III

NMLS# 1884028

5 out of 5 Stars
Would Recommend

This experience was less stressful compared to the previous lender . Rett was honest and straight forward. Also the loan application tool was very customer friendly
I like the way it reviews the forms immediately then provides you with feedback .

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

4 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

More Reviews

See all 397,721 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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