Randy Groner was the #1 reason we went with VU over Navy Fed. We trusted we were in good hands and he came through with answers to every question. Our entire team (Levi, Tre and Randy) were on top of things and confirmed we made the right decision.
This is my second time working with Rachel Gruber as my loan officer. I am thankful for her patience and working with me to ensure I have the best home buying experience. Also her team was great and communicated well throughout the buying process.
Another deal closed without a lot of complications! The VU Portal is one of the best tools available. It kept the entire process organized by clearly showing my assigned tasks and tracking them as they were completed. Whenever an issue arose, I was notified immediately, which allowed me to respond quickly and keep everything moving forward efficiently. I would absolutely use VU again and highly recommend it! Ross and his team are amazing‼️
Veterans United is top notch for sure! From the loans process to the special appreciation gifts extended to me, I am so grateful I worked with them to secure my home loan. Eric Johnson, Brittany Miller, and Brittany Lucy are a fantastic team and it is very apparent they have the veteran's best interest in mind every step of the way. Not once did I ever feel alone or left out of the loop. I could call Eric Johnson or Brittany Miller at any time of the day or week (or weekend) for answers to my questions or concerns. I always felt they would work extremely hard to ensure I received answers. They added a sense of "fun" to this home buying journey and for that I appreciate them! I will definitely recommend family and friends to Veterans United and more specifically to this fantastic team. Thanks so much for all your hard work!
Absolutely a smooth experience. The team was so informative and pleasant to deal with. My husband and I highly recommend!!!
Corey Jackson was phenomenal and so easy to work with. His professionalism coupled with his astute manner made me feel as though this home buying experience was unforgettable. From the first day on the phone with Corey I knew that Veterans United would be our choice. We had several other competitors that wanted our business, but again Corey was the anomaly that set a standard that drew us to VU. He called me in each process and step of the venue to ensure we understood all the technical terms as well as ensuring there were no surprises when it came to cost. Corey deserves to be elevated to the next level and should get more recognition than I can give Thank you VU and especially Corey for a seamless process in buying our fabulous home. Top notch, exemplary, and profound service Corey and your team. I would most definitely recommend you guys as we have a first time buyer we know that will be purchasing a home in the next several months. He is already excited to work with you all. I have already informed him that we will request Corey to be his Loan Officer. I have went through many home buying processes and Corey has made this particular time the best I have encountered. What more can I say about Corey, a consummate professional, a Leader with exceptional customer service skills, and a true Hero who care about Vets and people. My Man, Corey Jackson, keep bethe blessing that you are!!!!!
From the moment I was paired with my loan officer and her team, I felt complete confidence. Tammy was exceptionally knowledgeable, quick to answer every question, and an absolute rockstar who made the entire home buying process seamless. I am forever grateful for her and her wonderful team, and I would gladly work with them again or recommend them to friends and family.
I thought everyone did a great job from explaining everything to me to guiding me through the process and keeping me informed every step of the way. Very professional and very good at what they do.
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These guys really did great and communication was great
I thought the process went expediency and right on time as I needed it in my life
In fact a relative did just use you in Boise as well, and closed a few weeks ago.
Then whole team was awesome, specially Dustin with my many phone calls and obstacles , the gifts sent for my girls , my package ! I was totally clueless about everything and these wonderful folks went above and beyond to give me a opportunity i though was impossible . ill always be grateful for the opportunity they provided. Seriously guys thank you so so much its the best feeling in the world to know I have a home for my beautiful family and it wouldn't been possible with out yal . I highly recommend each team member ! I think veterans united should give each member a raise and a bonus !
Veterans United made the process as stress free as possible. The team I had was very knowledgeable and were quick to respond to any questions or concerns that I had. Any time I needed clarification on anything someone from the team was available to make sure I understood.
Kyle and Tiffany were amazing to work with in the process.
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My team worked fast, answered all my questions, and made a hard situation a little bit easier. Thank you!
Nathan Powers Jeffersonville Indiana. Thank you!
They kept me informed of what was going on
Kedric was absolutely outstanding throughout the entire mortgage process. He was professional, knowledgeable, responsive and always made sure I understood what was happening every step of the way. Buying a home can be stressful, but Kedric made the financing side feel easy and manageable.He was always available to answer questions, explain details and keep everything moving forward. I truly felt like he was looking out for my best interests and was personally invested in making sure everything went smoothly.I couldn’t have asked for a better mortgage lender. Kedric went above and beyond. I would highly recommend him to anyone looking to finance a home. He provided exceptional service from start to finish!Thank you Kedric!
Extremely communicative and keeps the homebuyers goals in mind.
