Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
472,638 reviews
669 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 472,638 unfiltered reviews

Starting on Page 102 of 15,755. Return to Page 1

5 out of 5 Stars

The team has been a huge help for us. After our first house we attempted to close on and it didn’t happen due to the seller’s circumstances, the team helped with setting up the second home quickly and in a timely manner. I will recommend this team to others. Thank you so much.

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

4.5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

4 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

5 out of 5 Stars

The process is much more involved than it was when I last bought a house 16 years ago, to the point of almost being mentally & emotionally exhausting (however, as was said in the John Ford movie, The Quiet Man, “the proprieties must be met”). Had we been working with any other group of people it would have been excruciating; however, Cole, Travis, Kat, & Monica were absolutely fantastic! It was as if we were being led, hand-in-hand, in total darkness, through a massive wasteland, filled with a myriad of insurmountable obstacles, by a calm, confident, reassuring and highly dedicated team of professionals who knew exactly what to do and where to turn every step of the way. When we reached the other side (all requirements for closing accomplished) I felt as though they had rescued us (my wife & me) from the likes of a Mad Max or Book of Eli movie! I would (and will) recommend Veterans United to any & all I encounter who are home shopping. We are ABSOLUTELY ECSTATIC about what Cole’s wonderful team so smoothly & efficiently accomplished for us; they made our dream home a reality!!!

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
Photo submission from Rebecca C.

The whole staff was amazing. I couldn't have asked for a better experience!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

Ellis and all team members were great! They helped me with every question and concern with no hesitation.

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

4.5 out of 5 Stars

The only thing there is, is I'm not understanding why my house insurance has sent me a text, asking me to do a survey( that's what is says) but, there saying I have to do it or they're going to send someone here to inspect my house. The survey is questions bout dimensions, how old/new things are, and from my understanding they should already have all that. I don't know the answers to some of the questions.

5 out of 5 Stars
headshot image of Kevin Ohlendorf

Loan Officer: Kevin Ohlendorf

NMLS# 2091574

Ready to see for yourself?

Experience first-hand why 377,173 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Derek was outstanding! Provided excellent service beyond my wildest dreams. He was very reliable from start to finish! I personally know that I will be recommending him to all my friends and family members. He made this whole house buying process very top notch! You need more people like him running the show for this organization! Thank you all for a Lovely experience! Byron Lewis

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars

Fast closing, user interface on the web made it easy to submit documents

headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

4.5 out of 5 Stars

They were there at each step and helped in everey way possible

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
Photo submission from Connie S.

You all did an amazing job helping me buy a home.and I ask God to bless each of you for your help.you are all loved and appreciated.

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars

Justine was absolutely amazing! The process was so easy!

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
headshot image of Maureen McDermott

Loan Officer: Maureen McDermott

NMLS# 1213854

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

Ready to see for yourself?

Experience first-hand why 377,173 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

We could not have felt more taken care of. From the first phone cal to closing day on our new house. The whole team always made sure we understood things and answered all of our questions. We never felt like a number or just another client. It felt like we actually mattered. We could not be more pleased.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars

Absolute rock stars, everything went smooth and were always making sure I knew what was going on!

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars

Cole and Tim were on top of everything and made buying a home less stressful. Even my Realtor commented on how on top of everything Cole was. They were there for answers and to ask questions that needed to be asked. I am very much happy with the service I received form them. I would look to and recommend Verterans United again if in the future we are buying again.

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars

Shandler and his team are great. They went above and beyond to help my family.

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
Photo submission from Darryle L.

Listen. If you are serious about owning a home, Veterans United is definitely a preferred option, in my opinion. The steps it took to purchasing our home was frustrating to say the least. In my wife and I case, we were purchasing from our landlord, so a realtor wasn't necessary. However, gathering the necessary documents, coordinating with the different agencies like appraisals, home inspections, insurance, title company, and loads of paperwork, signatures, and questions are still very much a part of the process. Our team, Nick Holman, Courtney Gully, Francie Greene, and the rest of their supporting members were there from the first phone until the closing on our home. They fielded every question, listened to all of our frustration, guided us through the whole process step by step, and we're encouraging, patient, professional, and, most of all, very polite, friendly, and engaging whenever we were in contact with them. I mean they kept in touch by phone, text, and email. Even sent us mail. Who does that in this technology age? Seriously, they were the best team my wife and I could ask for in communicating with us and our landlord to make this dream a reality!! I highly recommend Veterans United to anyone who’s reading this review, or anyone who asks is this company for real. To our team, Nick Holman, Courney Gully, Francie Greene, and their supporting team members, thank you for everything! We can't say thank you enough. My wife, Valencia Long, and I now own our home!!!

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

They made everything extremely easy and stress free . Would highly recommend them .

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

Amber was on top of everything!

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars

Thank you you are amazing..

headshot image of Arlo Topping

Loan Officer: Arlo Topping

NMLS# 2798743

5 out of 5 Stars

Thank you a long but detailed process

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $75,000 toward your new home! No purchase necessary; see official rules for details.