This was the greatest experience I have had w/a home loan provider!So smooth and easy.
Great folks to work with!
Thank you to Veterans United for all of the assistance! Casey, Drew, Zachary and Susan were top notch!
I filled out rate reduction paperwork a month ago and have not heard anything about it nor can I find it online anymore.
Response from Veterans United
Hey Joshua,
I'm sorry to hear you've been waiting so long for an update on your rate reduction request. I understand how frustrating it must be to submit paperwork, not receive any communication, and then no longer see the information online.
I'd like the opportunity to look into this further. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com so I can help connect you with the right team and get a status update.
Sincerely,
Claire S., Client Relations Manager
I’m a Marine vet, I’m 30 years old and a single full time father to a beautiful 6 year old girl. Aimee and the rest of the team at veterans United did a wonderful job with taking care of me. I started the process on my 30th birthday and 45 days later I closed on my home. The team was wonderful and did everything with no hiccups. They were happy and so excited for me making me feel part of a wonderful family. Thank you all so much to Aimee and the rest of the team at VU!!
Helpful service. I felt very comfortable working with Veterans United. They made the buying process simple.
We purchased a beautiful condo. It's perfect for a vet with a disability. For over 30 years the VA hadn't approved the building. People told us that the process to get it approved was grueling and long. Realtors indicated a lengthy close would be a difficulty for the sellers. Veterans United worked with the VA to make it smooth and easy. Highly highly recommend!!
Jerry L. Is the BEST in the business. Can't give the man enough accolades you need to give a Jerry a shot. You will be impressed, pleased, and writing reviews like me. 5 homes with the man. I wont use anyone else.
Thanks again Jerry.
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The best. Him and his team were there to answer any questions regardless of the time. Very responsive, helpful, and professional.
All of the members of my loan team were extremely helpful throughout the loan application and finalization process. I especially appreciate Cory's attention to detail and avalibility to anwser any and all of my questions regarding the loan process.
Veterans United is the only way to go! Every single person I interacted with was truly exceptional; in knowledge, customer service, experience and efficiency. As a first time home buyer, they made the process as smooth as possible for my husband and I. We always knew what was expected from us and if I had a question, it was answered promptly! I worked with Kindra during our process of building our credit up to purchase, Ginny as our loan officer and Brett as our loan coordinator. I can't say enough about this team! They worked with my husband and I from start to finish and made us feel like family. This is an experience I will remember fondly for the rest of my life. Thank you so much for giving us such great service!
It was the most easy going stress free process ever, My team was great and helped through the entire process always ensuring that everything is okay, as well as helping when I had difficulties getting documents needed or just simply understanding something that I needed to get done Thanks Mrs Love Mr Jody Mr Chris and everyone at Veterans United.Sincerely, The Wilson Family
Going through the process of buying a house is probably one of the most stressful things i have ever went through. Shane, Kayli, Kayla and the whole entire team that worked with me was AMAZING!They walked me through everything step by step. I rarely had questions because everything was explained thoroughly.I would recommend any Veteran to use Veterans United when buying a home!
The only reason the rating is lower is because of O'Neil our real estate agent.The rest of our staff Brandon, Doug and Desi were outstanding to work with during our home buying process.
