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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
471,427 reviews
834 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 471,427 unfiltered reviews

Starting on Page 102 of 15,715. Return to Page 1

5 out of 5 Stars

Matt and Courtney were awesome! Kept me informed every step of the way. Made everything very easy during a stressful time

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

4 out of 5 Stars

Jon and his team were great! They kept me updated throughout the process and explained every step along the way. There was some confusion towards closing but the team was able to iron out the issues and we were able to close! Everyone I interacted with was polite and willing to help me no matter what the need was!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

Malachai and team was truly great to work with. The team made this home buying experience very easy. Highly recommend this team to everyone. Thanks Team!!!!!!

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
headshot image of Victoria Flora

Loan Officer: Victoria Flora

NMLS# 2709362

5 out of 5 Stars

My team consisting of my loan officer and realtor was exceptional.

headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars
Photo submission from Rebecca C.

The whole staff was amazing. I couldn't have asked for a better experience!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

From start to finish we’re great. Not only in the home purchase, but all the bells and whistle’s too.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Nick and his team were absolutely phenomenal !!!
Nick made the experience stress free and all we had to do was complete our "to do" list and follow his directions
Nick was always there to guide us and ended every conversation with "if you have any questions-call me."
He always made himself available and EVEN SHOWED UP AT OUR CLOSING !!!
THANKS Nick and THANK your team as well !!!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars

The whole team did a great job. Montgomery was super great

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

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5 out of 5 Stars
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

4.5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars

Cole, Amber, Nicole and Teresa were an amazing team! Everything they did was amazing to help my family and I get our new home. I would recommend this team to any veteran looking to buy a new home.

headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars

From start to finish, working with Veterans United Home Loans was an absolute pleasure. The team was incredibly knowledgeable, patient, and transparent throughout the entire process. They took the time to explain every detail, answered all my questions promptly, and made what could have been a stressful experience feel smooth and manageable. I especially appreciated their proactive communication and genuine care for my needs — it never felt like I was just another file on their desk. Thanks to their expertise, I secured a great rate and closed on time without any surprises. I would recommend them to anyone looking for a trustworthy, professional, and friendly mortgage partner!"

headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Photo submission from Connie S.

You all did an amazing job helping me buy a home.and I ask God to bless each of you for your help.you are all loved and appreciated.

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars
headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars

Everything was smooth and explained. No one rushed and I always felt like I was the priority.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

4.5 out of 5 Stars
headshot image of Brandon Snyder

Loan Officer: Brandon Snyder

NMLS# 2736697

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Experience first-hand why 376,139 homeowners give us a perfect score!

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5 out of 5 Stars

Great job considering they only had a few weeks to have me become a homeowner.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

Blake went well and beyond. He was there to guide me through the stresses and dificult times I had amnd was always posative.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Photo submission from Darryle L.

Listen. If you are serious about owning a home, Veterans United is definitely a preferred option, in my opinion. The steps it took to purchasing our home was frustrating to say the least. In my wife and I case, we were purchasing from our landlord, so a realtor wasn't necessary. However, gathering the necessary documents, coordinating with the different agencies like appraisals, home inspections, insurance, title company, and loads of paperwork, signatures, and questions are still very much a part of the process. Our team, Nick Holman, Courtney Gully, Francie Greene, and the rest of their supporting members were there from the first phone until the closing on our home. They fielded every question, listened to all of our frustration, guided us through the whole process step by step, and we're encouraging, patient, professional, and, most of all, very polite, friendly, and engaging whenever we were in contact with them. I mean they kept in touch by phone, text, and email. Even sent us mail. Who does that in this technology age? Seriously, they were the best team my wife and I could ask for in communicating with us and our landlord to make this dream a reality!! I highly recommend Veterans United to anyone who’s reading this review, or anyone who asks is this company for real. To our team, Nick Holman, Courney Gully, Francie Greene, and their supporting team members, thank you for everything! We can't say thank you enough. My wife, Valencia Long, and I now own our home!!!

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

4 out of 5 Stars

Initially I had a great loan officer, then he transfered me to a loan officer that didn't read her emails, didn't submit paperwork in a timely manner (10 days to submit is not timely), and often didn't answer the phone.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars

Great experience. The whole team was helpful and quick to respond.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

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