Veterans United and Mike Patzius makes a team that is unbeatable, will always trust them for all my home loan needs. I always feel very safe dealing with Michael and know he can always help me in any manner. Sincerely, Roy Peters
This was easy and painless process. Great team to work with. Timely feedback from my team
My VU team was absolutely outstanding! This whole process was done online and I could not have asked for a more professional and accommodating team!
Veterans United is the only way to go! Every single person I interacted with was truly exceptional; in knowledge, customer service, experience and efficiency. As a first time home buyer, they made the process as smooth as possible for my husband and I. We always knew what was expected from us and if I had a question, it was answered promptly! I worked with Kindra during our process of building our credit up to purchase, Ginny as our loan officer and Brett as our loan coordinator. I can't say enough about this team! They worked with my husband and I from start to finish and made us feel like family. This is an experience I will remember fondly for the rest of my life. Thank you so much for giving us such great service!
First, the entire team was fantastic to work with. They were all so friendly and had excellent customer service. They were available and highly responsive to my questions. It was really great.Second, the process was seamless and integrated amazingly well with all of the DoW (DOD) systems I needed to log into to secure the loan and pre-approval. It was very easy to get set up.Shout out to Lindsey Doty, Jessica Erb and Michelle Dapkus. True professionals and really great at their jobs.
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Everyone was fantastic throughout this entire experience. We were never left with an unanswered question - of which there were few since the Team kept us informed of everything we needed (and did not know we needed) almost daily.
We couldn’t have asked for a better experience with Ross Pierson! From start to finish, he guided us through the VA home loan process with professionalism, patience, and genuine care. He took the time to explain every detail, answer our questions, and ensure we understood our options—making what can often feel like a complicated process smooth and stress-free.Thanks to Ross, we felt confident and supported throughout the entire journey. He and his team went above and beyond to ensure our loan was processed quickly and efficiently, and we always felt like a top priority.If you’re looking for someone knowledgeable, reliable, and truly committed to their clients, we highly recommend Ross. Our homeownership dream became a reality thanks to his outstanding guidance.
Blake and his team made the whole process easy. They were very responsive to e-mails and phone calls. The online portal is intuitive and easy to navigate. Everything went great, overall. I highly recommend Veterans United.
Veterans United helped me to obtain my dream of homeownership. It was a positive experience, and the lighthouse credit program was very informative. The program and the representative helped me to change my perspective on credit and credit bureaus. I highly recommend Veterans United to others because everyone, from the lighthouse representative, loan officer, and concierge, was knowledgeable, responsive, and professional throughout the process.
The entire loan team was a delight to work with. Thanks for all your efforts.
Thanks to Cal and crew the refy went as exspected...and would recommend your sevices any day any time...10 stars anytime...Dr. Larry A Bond,PH.D.
The experience was 10/10 until we reached the closing date. Clint was incredible to work with and helped me out every step of the way. There was a miscommunication so my spouse on the mortgage despite her not being present at signing. We were supposed to close on a Friday afternoon and it took until the following Wednesday to resolve all of the paperwork. I couldn’t reach anyone on the team that Friday evening and when one of the team members responded to my realtor I was not included in the response or contacted by veterans united. It felt like the team didn’t know what options I wanted to go ahead with.
The closer insisted on my spouse waiving her homestead rights if she wasn’t on the title, but didn’t explain why it was necessary. The title attorney and her team were also confused because it was an unusual request.
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I had an excellent experience working with my loan specialist by the name of Kelly Tolster; the whole team at Veterans United was great. They were patient, knowledgeable, and always willing to explain every step clearly. I never felt rushed or confused, and they made the entire process smooth and stress‑free. Their professionalism and kindness truly stood out. I’m very grateful for their help and would highly recommend them to anyone going through the VA loan process.
My realtor, Aretha, was great! The team at VU was great, just a little time problem at the end, but they got it done!
From start to finish this was a very professional process, great communication the entire time and was able to flow well with the changes that had to be made
Thanks to the Veterans United Team for making it possible for me to purchase my own home.
Knowledgeable excellent communication A+.
Defenitly recommended!
Everything is cool, the freezer isn’t working right lol
