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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
469,209 reviews
712 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 469,209 unfiltered reviews

Starting on Page 102 of 15,641. Return to Page 1

5 out of 5 Stars

If you wanna talk about great customer service for veterans look no further. Veterans United and the team I was assigned made this otherwise enormous and stressful task so easy I couldn’t even describe it. Even going as far as assisting me even when I was overseas, you wanna talk about effortless and a team that really has your back veterans united is for you

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Matt was excellent. He made the whole process much easier than expected. Thank you, Matt and VU.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars

2nd home purchase thru veterans united and it was awesome again .

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

4.5 out of 5 Stars
headshot image of Ashley Tasco

Loan Officer : Ashley Tasco

NMLS# 2533214

5 out of 5 Stars
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
Photo submission from Jeremy A.

Thank you to Veterans United for all of the assistance! Casey, Drew, Zachary and Susan were top notch!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

4.5 out of 5 Stars

I did not get as many updates as I would have liked.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

4 out of 5 Stars
headshot image of Christopher Endicott

Loan Officer: Christopher Endicott

NMLS# 2673887

5 out of 5 Stars

Harry and his team were so amazing. They were so kinda and patient, and Harry was so helpful with military and veteran stuff. I would recommend Harry and his team to literally anyone.

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

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5 out of 5 Stars

This process was so smooth and easy! I was anticipating some stress as this is my first home purchase but my service and experience was amazing!

headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

5 out of 5 Stars

Very professional and helpful. I would definitely recommend.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars

My entire team was phenomenal. You guys are so awesome and everyone worked hard to get everything done by my closing date!!! Thank you so much!

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Photo submission from Ernest C.

I’m a Marine vet, I’m 30 years old and a single full time father to a beautiful 6 year old girl. Aimee and the rest of the team at veterans United did a wonderful job with taking care of me. I started the process on my 30th birthday and 45 days later I closed on my home. The team was wonderful and did everything with no hiccups. They were happy and so excited for me making me feel part of a wonderful family. Thank you all so much to Aimee and the rest of the team at VU!!

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars

There were a few bumps in the road but my team at Veterans United helped me through them and were by my side all the way to closing. Thanks to Christian and Eli

headshot image of Christian Demand

Loan Officer: Christian Demand

NMLS# 1952534

5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars

Overall, I recommend Veterans United 1000%. If you are shopping for a home loan or refi, then stop shopping and contact Veterans United FIRST. They treated me with the utmost respect and care. They were there for me every step of the way. And they will do the same for you! You are not just a number to them, you are an important customer that they want to serve. My loan officer, Brittany, and loan coordinator were extremely communicative and answered my million questions with patience and kindness. They helped me each step of the way and made sure I had all of the answers I needed. You will not go wrong if you choose Veterans United.

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

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Experience first-hand why 374,247 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Sara and Rachel were the best. They helped this process go so smooth.

headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

5 out of 5 Stars
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars

Mason and Anna were such a great help throughout the whole process.

headshot image of Mason Fast

Loan Officer: Mason Fast

NMLS# 2789280

4.5 out of 5 Stars
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Photo submission from Jessica S.

Veterans United is the only way to go! Every single person I interacted with was truly exceptional; in knowledge, customer service, experience and efficiency. As a first time home buyer, they made the process as smooth as possible for my husband and I. We always knew what was expected from us and if I had a question, it was answered promptly! I worked with Kindra during our process of building our credit up to purchase, Ginny as our loan officer and Brett as our loan coordinator. I can't say enough about this team! They worked with my husband and I from start to finish and made us feel like family. This is an experience I will remember fondly for the rest of my life. Thank you so much for giving us such great service!

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars

My team did an awesome job. They really listened to what I had to say.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

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