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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
467,041 reviews
748 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 467,041 unfiltered reviews

Starting on Page 102 of 15,569. Return to Page 1

4 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars

Shout out to Shelby''s team. I hope you guys get The best customer service award! You have my vote. For my first time homebuying experience, Man I was stressed...its the hugest purchase the average hard working American persues. I will definitely recommend to any veteran, and if and when the time comes , no doubt would do business again.

headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

5 out of 5 Stars
headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
Photo submission from Jeremy A.

Thank you to Veterans United for all of the assistance! Casey, Drew, Zachary and Susan were top notch!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

Exceptional customer service. Knowledgeable and helpful all the way through

headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

5 out of 5 Stars
headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

5 out of 5 Stars
headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars

The Veterans United online application process was quick and seamless. My loan officer, Emily and her assistant, Samantha worked tirelessly to answer all my questions and concerns and always kept me in the loop of my loan progression. Closing was a breeze as well because they had me sign a majority of the documents ahead of time.

headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

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5 out of 5 Stars
headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

5 out of 5 Stars

The team went above and beyond for us to purchase our new house. Thank you so much to all the crew.

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars

Working with Evan M. and his Team was an amazing experience. Everyone was very supportive and the response time was awesome. I found the to do list user friendly and not overwhelming. Jennifer was extremely helpful and was always available when I had questions. I highly recommend Veterans United everyone in my home buying process was phenomenal!

headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Photo submission from Ernest C.

I’m a Marine vet, I’m 30 years old and a single full time father to a beautiful 6 year old girl. Aimee and the rest of the team at veterans United did a wonderful job with taking care of me. I started the process on my 30th birthday and 45 days later I closed on my home. The team was wonderful and did everything with no hiccups. They were happy and so excited for me making me feel part of a wonderful family. Thank you all so much to Aimee and the rest of the team at VU!!

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

4.5 out of 5 Stars

Exceptional communication, my Loan officer Brad was very quick to respond to any questions or concerns I might have, the app was very handy and easy to use notified me immediately and allow me to upload document securely all in all would definitely do business with again

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars

Amy and her team were outstanding!
They went above and beyond - they were patient, professional and informative.

headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

4 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

5 out of 5 Stars

We absolutely loved how seamlessly our loan process went, we loved every part of our loan! Even our kids!

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

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Experience first-hand why 372,384 homeowners give us a perfect score!

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5 out of 5 Stars

I always use veterans united as my go-to lender. Derek Harmon and his team have always helped to make the process as smooth as possible. They see obstacles not walls and are great at problem solving. This is the second time I’ve worked with them and hold onto this specific team’s contact information for the future. If you’re going to use veterans united I recommend contacting Derek Harmon and his team.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

Just unbelievable excellent over the top service

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

5 out of 5 Stars
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

4.5 out of 5 Stars
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Photo submission from Jessica S.

Veterans United is the only way to go! Every single person I interacted with was truly exceptional; in knowledge, customer service, experience and efficiency. As a first time home buyer, they made the process as smooth as possible for my husband and I. We always knew what was expected from us and if I had a question, it was answered promptly! I worked with Kindra during our process of building our credit up to purchase, Ginny as our loan officer and Brett as our loan coordinator. I can't say enough about this team! They worked with my husband and I from start to finish and made us feel like family. This is an experience I will remember fondly for the rest of my life. Thank you so much for giving us such great service!

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

My team did exceptionally well getting my loan together and getting me to closing. Would highly recommend.

headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

3.5 out of 5 Stars

The loan process was made fairly simple.

headshot image of Austin Kammerich

Loan Officer: Austin Kammerich

NMLS# 1464578

4.5 out of 5 Stars
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

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