Buying my first home was definitely an experience and, more than anything, a major learning process. There were times when I became frustrated and honestly considered walking away from the process, primarily because there were things I simply did not understand as a first-time buyer.What I appreciated was that my lender continued working with me and my realtor to resolve the different issues that came up along the way. The process was much longer and more complicated than I expected, but in the end, I gained knowledge that I can now share with other veterans who may be going through the home-buying process for the first time.I give the lender and the overall experience a 9 out of 10. There is always room for improvement, but I am thankful for the effort, communication, and teamwork that ultimately helped me become a homeowner.
I really appreciate Amanda and my whole team there at Veterans United. Would not hesitate to refer and recommend Veterans United for home loans. Amanda Rapp was amazing and handled everything professionally and diligently. She is an asset to your company.
Thank you Allison Basnett and team for everything! We are so thankful for our new home.
Amanda and Dylan were so great. My process was easy and straightforward. Amanda is so friendly and nice and even though we closed on our house, we will still be in touch.
Did not close on the Date it was to be recorded. Ended up costing more on our Move in.
This has been an exceptional experience. From the first contact to the closing, it has been great.
Hey Christian and Sara.
I can't begin to thank you and your team for the exceptional professionalism displayed during the process of purchasing my home. You kept me informed and explained everything without exhaustion. You and your team should be commended for all you do and for going the extra mile to assure it's done with perfection. Man, on behalf of my family, we thank you all!!Secondly, we were overly excited and surprised with the gift we received in the mail. It was spot on! You personalized it like you knew everyone in the family to include my baby boy, who happens to love Gracie's Corner. Don't know how you knew, but great, job team! We really appreciated the gift. I will always recommend Veterans United.Again, we can't thank all of you enough!Much love,
Alfonzo Livingston, M. ED.
Ready to see for yourself?
Experience first-hand why 382,605 homeowners give us a perfect score!
Lisa Durand was amazing! So attentive to our questions and helpful throughout the home buying journey
It was easy getting the information to the loan agents. We had to reschedule twice and they were very accommodating.
I really appreciate the whole team. They helped me through every step of the way and I'm grateful
Excellent team to work with! Definitely would recommend to my family and friends! Professionalism at its finest! Communication was superb! Everyone made it very easy for me during the entire experience!
Kai and his team were great! It was awesome having someone on-island.
Whitney and my whole team were awesome. l highly recommend Veterans United and am glad that they were the ones to reach out to me.l dont think any other company would have gave the attention that they have.If or when l buy another property, l will not hesitate to use Whitney and her team again.
Thank yall from me and my wife.
Ready to see for yourself?
Experience first-hand why 382,605 homeowners give us a perfect score!
I applied with Veterans United late one night on a whim, honestly not expecting much — I was in the middle of a frustrating experience with a local credit union and had pretty low expectations for how this would go. Joshua Schmidt called me the next day, less than 24 hours after I submitted my application, and said "You're good to go, let's get the VA appraisal scheduled." I genuinely couldn't believe how fast and straightforward that was compared to what I'd just been through elsewhere.From there, Richard Litzinger (Loan Coordinator) took over and ran point on communication with my real estate agent, the VA appraiser, and everyone else involved, all the way through to closing. I know reviews here tend to show up under the loan officer's profile, but I don't want Richard's work to go unrecognized — he was the one keeping everything moving behind the scenes and made what could've been a stressful process feel completely handled.Between Joshua's responsiveness at the start and Richard's follow-through to the finish, this was hands-down the smoothest, most professional part of my home-buying experience. Highly recommend both of them and Veterans United as a whole.Update: A few days after closing, I got a sketchy-looking email claiming my homeowner's insurance was about to be cancelled for non-payment. I emailed Joshua about it not really expecting a fast response since the loan was already closed — but he got back to me right away, put in a ticket, and had it fully sorted out within about an hour. It's reassuring to know the support doesn't stop once you have the keys.
I got the best help ever they worked with to get my first home I appreciate it
Great company takes the hassle out of Home finance! Made the whole process so easy! Good to be home!
Veterans United made my home buying journey painless and easy!
The Loan Team is easy to contact and responds to all questions and calls.
