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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
468,000 reviews
899 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 468,000 unfiltered reviews

Starting on Page 102 of 15,600. Return to Page 1

5 out of 5 Stars

As a first-time homebuyer using a VA loan, I had an outstanding experience with Jordan Sholwater and Veterans United. Jordan was professional, responsive, and always available to answer my questions throughout the process.My transaction had a few unexpected challenges due to other issues not related to the VU team , but Jordan stayed on top of everything and kept me informed every step of the way. He made what could have been a very stressful experience much easier to navigate.Thanks to his hard work and dedication, I successfully closed on my first home. I highly recommend Jordan and Veterans United to any veteran or homebuyer looking for a lender who truly cares about their clients and delivers exceptional service.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars

Very helpful and always willing to answer any question.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

4.5 out of 5 Stars
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars

The entire staff @Veterans United were outstanding,professional & courteous always.My special thanks goes to Jim Glover,Becky Tier-Shrum&Bae Ellis.These individuals are exceptional in their respective positions. Thank you all!!!

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Photo submission from Jeremy A.

Thank you to Veterans United for all of the assistance! Casey, Drew, Zachary and Susan were top notch!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

4 out of 5 Stars
headshot image of Felecia Z. Solomon

Loan Officer: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars

Great Job

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

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5 out of 5 Stars
headshot image of Ethan Massey

Loan Officer: Ethan Massey

NMLS# 2368783

5 out of 5 Stars

Aaron Brooks and his team were amazing! So easy to work with and very responsive. We would do it again.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

4.5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

From start to finish it was easier than I thought it would be. I felt taken care of and educated at the same time. Could not have done it without the team behind me. Emmy in particular was outstanding!

headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars
Photo submission from Ernest C.

I’m a Marine vet, I’m 30 years old and a single full time father to a beautiful 6 year old girl. Aimee and the rest of the team at veterans United did a wonderful job with taking care of me. I started the process on my 30th birthday and 45 days later I closed on my home. The team was wonderful and did everything with no hiccups. They were happy and so excited for me making me feel part of a wonderful family. Thank you all so much to Aimee and the rest of the team at VU!!

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

4.5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

5 out of 5 Stars

Yea very friendly and helping with every question and i had a lot of them . They got to know me as a person not just as a client

headshot image of Travis Knierim

Loan Officer: Travis Knierim

NMLS# 2741873

5 out of 5 Stars

We are so grateful for our Veterans United Home Loans team. From start to finish, they made us feel supported, informed, and confident throughout the entire home-buying process. Their communication was excellent, and they always took the time to make sure we understood each step. Every team member was professional, kind, and genuinely cared about our success. We couldn't have asked for a better experience—thank you for helping make our dream of homeownership a reality!

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

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Experience first-hand why 373,218 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

4 out of 5 Stars
headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

4.5 out of 5 Stars
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

It was a long road but Jeremy got it done!

headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Photo submission from Jessica S.

Veterans United is the only way to go! Every single person I interacted with was truly exceptional; in knowledge, customer service, experience and efficiency. As a first time home buyer, they made the process as smooth as possible for my husband and I. We always knew what was expected from us and if I had a question, it was answered promptly! I worked with Kindra during our process of building our credit up to purchase, Ginny as our loan officer and Brett as our loan coordinator. I can't say enough about this team! They worked with my husband and I from start to finish and made us feel like family. This is an experience I will remember fondly for the rest of my life. Thank you so much for giving us such great service!

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars

Alec and Kathleen were amazing!! They assisted with every question and provided an explanation for everything that was required.

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

The entire process was smooth and efficient.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

4.5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

3.5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

Rachel Gruber was outstanding throughout our entire home-buying process. As our Loan Officer, she did an incredible job coordinating everything and keeping us informed every step of the way. She was professional, responsive, knowledgeable, and always available to answer questions and ease any concerns we had. Buying a home can be stressful, but Rachel made the process smooth and straightforward. Her attention to detail and dedication to her clients truly set her apart. I highly recommend Rachel and the Veterans United team to anyone looking for a mortgage lender they can trust.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

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