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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,057

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 472,057 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Chase Lyles and Travis Crowley were so great helping me through the loan process.
Both were very patient while I struggled to comply with their requests while I was 2700 miles away from home.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

This is my 3rd loan with them and all 3 have been great .

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend

Me and my husband wasn’t expecting to get an approval for the house so fast. We really love the house and it is homey to us and the dog. We are learning the ins and outs as we go. It is a joy to live in it with our daughter as a family. Thank You!

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

4.5 out of 5 Stars
Would Recommend
headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

5 out of 5 Stars
Would Recommend
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Would Recommend

Great team

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

We had the most amazing loan officer and team that made our dream become a reality.For starters, Matt Eichenberger was our loan officer. Let me say, he should be acknowledged for his expertise, customer service, thoroughness, attention to detail, communication, integrity and honesty.From the start, we discussed our goals, our financials, asked a ton of questions about a variety of aspects from beginning to closing. Matt took his time to explain in detail so we understood. There was never a time where we felt like anything less than a priority. We touched base weekly (some days we daily) to get updates, go over questions, or anything that requires a further discussion in a text or email.For being a first time homebuyer that did a FSBO and not using a realtor, Matt’s knowledge, understanding, and experience made this process seamless. I can’t praise him enough. If you have an opportunity to share these surveys with him or to take a moment out of your day to share a difference he made in the Sensabaugh’s family life, it would make our day. Exceptional staff like that should be recognized !We also had an amazing support staff team that worked with Matt that included Gray, Josh, Hailey, and a few others. You all rocked it and I appreciate each and everyone of you!

headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend
headshot image of Tanya Au

Production Manager : Tanya Au

NMLS# 278807

5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

4.5 out of 5 Stars
Would Recommend

It was a pleasure working with Vertansunit.com, especially with Brett Kenney. They keep you abreast of what is required and the status of your application as you go through the entire process!

headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

5 out of 5 Stars
Would Recommend

The thought of buying a home at 68 yrs old was Daunting. Tanya Au made the whole process seamless. Couldn't have done this without Veterans United and all the others involved from my Realtor on down. Ty for everything. JM

headshot image of Tanya Au

Production Manager : Tanya Au

NMLS# 278807

5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

I struggled with all of the computer stuff and they were so patient with me and we closed on time

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

4 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend
headshot image of Joey Philpot

Loan Officer : Joey Philpot

NMLS# 345832

5 out of 5 Stars
Would Recommend

Exceptual service! Kenzie answered every query in a timely manner.

headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
Would Recommend

David Smart is one of a kind through and through. I’d tell all veteran’s to go see him! He’s confident, patient and knows his stuff!

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

I dont have anything negative to say, the entire adventure with VU has been awesome. Reed Murray is hands down the most professional and honest representative I've ever dealt with.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

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5 out of 5 Stars
Would Recommend
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

This home buying experience was great! Awesome team to work with.

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
Would Recommend

Have nothing but the utmost respect for Brad and his team at VU. Quick and painless! Always there to answer questions and clarify.

headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Great communication and efficient processing from beginning to end. After working with Navy Federal twice for previous homes, switching to Veterans United was 100% the right call for this home.Beau was not listed for review, but she was also a huge help. She kept our realtors in check and was a huge asset to us when our realtors let items slip through the cracks. If it wasn’t for Beau, we would not have been able to close on our house on schedule.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend
headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

More Reviews

See all 472,057 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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