Had a couple of small hiccups in the process but nothing that wasn't smoothed out immediately. As with any situation small imperfections can seem daunting but this team was all over it and handled everything perfectly.
Our first home and i just want to say thank you for the amazing customer service from deanna and lindsey. Doug was away and they stepped in and lew it out of the park. Doug thank you for your professionalism and for helping me understand why things are the way they are. Very pleased with this experience
Working with Veterans United and my realtor was very exceptional. As a first-time home buyer, it was a seamless process, I had no issues working with the team. They helped me tremendously to purchase my first home and I will be forever grateful for their help and guidance.
Veterans united gave me a great team to work with through the whole home buying process. Very informative and knowledgeable for a first time buyer.
Educating the customer on the Streamline process and Refinance. I thought this was a streamlined process, not a re-finance for VA loans until the end.
Very organized and supportive
This is my first time buying a home. Everything was relatively easy on my end. A huge thanks to the team who made it possible for me to buy a home. I couldn’t have asked for a better team!
The entire process could not have been more easily accomplished if I had done every step myself. Strongly recommend.
I just want to pass on a huge thank you to everyone that helped us out throughout the last year. We started out with a very humble preapproval amount and were able to grow it until we found our dream home thanks to your guidance. This would not have been possible without our entire Veterans United team and I am eternally grateful. Thanks again and God bless
I am hoping this will be my forever home but if not I will be reaching out to Travis and Veterans United no doubt!! Amazing experience overall during this time.
January is usually the busiest month for me. Made everything easy and fit in my tight schedule.
THE COMPLETE TEAM I WORKED WITH WAS AMAZING, THANK YOU ALL VERY MUCH :)
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Veterans United always takes care of me and they are the only people I would ever buy a house with. Than you for service us veterans.
Brian and the team are outstanding! They care about myself and my family! Thank you!
THANK YOU TONY!!
You were outstanding and attentive to all of our requests.CB and Sounjia Alexander
Lauren and Curtis, the dynamic duo of the loan team, transformed what could have been a mundane process into a heartwarming journey. From the outset, their professionalism was unwavering, yet it was seamlessly interwoven with a genuine warmth that made every interaction feel like catching up with old friends.What set them apart was their remarkable ability to make us feel like we were their sole focus, despite surely having a multitude of clients. Answering the phone with a cheerful greeting became a hallmark of their service. It wasn't just about securing a loan; it was about creating an enduring connection.In the often impersonal world of finance, Lauren and Curtis shattered the stereotype. They navigated the complexities with ease, but it was their personalized touch that truly stood out. They went beyond being financial advisors; they became trusted allies on our journey.Their dedication made us feel like more than just clients; we were partners in a shared mission. Lauren and Curtis weren't merely doing their jobs; they were crafting an experience, ensuring that every step was not only smooth but also accompanied by a genuine sense of care.In a world where customer service can feel like a checkbox, Lauren and Curtis redefined it as an art. Each call, every email, resonated with a sincere desire to assist. They were not just efficient professionals; they were advocates for our financial well-being.So here's to Lauren and Curtis, not just members of the loan team but architects of a personalized and heartwarming journey. Their commitment to excellence and genuine care has left an indelible mark, turning what could have been a transaction into a lasting connection.
