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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

419,816

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Great work team! Definitely will use you again and recommend you to others

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

3.5 out of 5 Stars
Would Recommend

Only comment to help others is to keep in touch with one another to avoid duplication of efforts on your team.

headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
Would Recommend

Thank you! Here’s the consolidated positive feedback:The team was extremely good, demonstrating a high level of professionalism and efficiency. They were quick to respond, keeping me well-informed throughout the entire process. Their consistent communication and attentiveness ensured that all of my questions were answered promptly. I am extremely happy with the service provided and would highly recommend them.Chace Tuck did an outstanding job as my loan officer. He was incredibly knowledgeable and responsive, always making sure I was kept well-informed at every stage. His proactive approach and dedication to addressing all my concerns made the process smooth and stress-free. I couldn't be happier with the service Chace provided and would highly recommend him.My real estate agent was fantastic. They were highly knowledgeable and provided excellent guidance throughout the process. Their commitment to my needs and proactive communication made the experience seamless and enjoyable. I felt well-supported and confident in every step of the journey, thanks to their expertise and dedication. I highly recommend their services.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend

At first I didn't believe the hype, but Veterans United really rallies behind veterans and takes care of their home buying needs and with a little extra ie; housewarming gifts like a flag stand coffee mugs and cooler!!!!

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Veterans United made everything a lot easier for me to navigate the process. Shane made the loan process to fit me and my circumstances. He made it work!!!!

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

4.5 out of 5 Stars
Would Recommend
headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

I was pretty impressed with the flow of all things involved. The portal was easy to navigate and made things much much easier. Keep up the good work. All of the people involved in your company, kind, courteous, and respectful. One last item, I would call and speak with previous borrowers of both sexes that have had Forrest as a realtor. It doesn’t shed very good light on you having referred him to me or anyone else

headshot image of Shantel Dooling

Loan Officer: Shantel Dooling

NMLS# 2344264

5 out of 5 Stars
Would Recommend
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

4.5 out of 5 Stars
Would Recommend
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend

John Sullivan's loan team -Ashley, Benita, and Lauren seamlessly took us to the finish line! They ran a very transparent process, addressed questions and concerns that I had -critical things that I truly value as a new home owner. Thank you, team.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

My wife reached out to you on a whim back in December of last year. I never dreamed that a short 5 months later we would have closed on our dream home/property! This process was so smooth! Everyone involved seemed to run like a well-oiled machine. Most of the time I felt as though we must be your only clients. Very personal service! We are so grateful and happy! Thank you so much!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

2 out of 5 Stars

After consulting with an associate who is a master electrician who owns his own electrical business, the estimate for me to bring the electrical up to code will be at least $7000 and could run to over $10,000 if they encounter more issues. He stated that rightfully the electrical company could pull the meter until repairs are made.
Realtor was made aware of trash and debris issues after my first viewing of the property on 5 April, but sellers were unaware of it until day before closing.

Response from Veterans United

Hi Clayton, we understand that this is a stressful situation and if there was anything we could do to help in another way we would be happy to do so. With the paperwork that we have on file there is nothing to indicate anything is wrong with the home. We rely on all other parties when completing the inspection/appraisal aspect of the transaction. You are at liberty to choose the property you want to purchase with your real estate agent and then we order an appraisal to make sure the home is valued at the purchase price at minimum. We also receive title work to make sure there are no other liens against you or the property and that it can be insured against at least the price to rebuild. We are happy to help try and point you in the right direction if possible. Please let me know if I can help in any other way.

5 out of 5 Stars
Would Recommend
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

4.5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

Always a pleasure doing business with veterans United.

headshot image of Kelly Tolster

Senior Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Awesome experience x2.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend

A word or two about Mrs. Markita Rosenberg : THANK YOU!!!!!!!!!!!!

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

More Reviews

See all 419,816 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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