Overall the process was great as this was the first house I’ve bought and everyone made sure I understood how it all would go and helped tremendously along the way to make sure everything went the way it was supposed to go. Very pleased that I chose this company for my first ever home purchase!
Michael Fible and Zach Jones were fantastic. They communicated very thoroughly with me through the whole process, letting me know right away if I had anything that was needed for my loan. If had any questions, they answered them right away. They really know what they are doing and appreciate that they were my loan officers. I highly recommend Veteran's United. It has always been a pleasant experience.
The process was so simple and stress free. The team guided us through it so well!
One of the worst experiences I have ever gone through was dealing with these people not only are they rude unorganized and unprofessional I did not feel like any of this experience was what it was supposed to be.just unbearable... And every service person I talk to I will tell them never use you're company.
Response from Veterans United
William, we value your patience and commitment in sticking with the process. Your experience does not fit our intention of providing personable and attentive service to everyone we serve. We know well how it can feel to resolve numerous underwriting requests as required for the VA benefit. We would like to invite you to reach out to your Client Advocate team here at Veterans United to discuss further details on your recent experience. Providing information to our team will help us assist in training and education that will better assist further veterans. Thank you and thank you for your service.
Loved how they treated me. Very efficient with communication and letting me know what's next and what to expect. Thank you all!
You guys made this a very pleasant experience!!
Veterans United did an overall great job with my wife and I as first-time home buyers to ensure we made it into our dream home. From our experience, the best thing about Veterans United is the staff that worked with us. Jason Lacy and his team were exceptionally kind with us every time we spoke with them. The worst experience we had was the appraisal process. The appraisal took a good amount of time to complete when we were on a time crunch to purchase the home; although they did a great job in terms of appraising the house thoroughly and correctly, the time it took to complete was worrying my wife and I.Overall, we highly recommend Veterans United to anyone and everyone, especially first-time home buyers!
Veterans United has it figured out! This was my third time purchasing a home and was by far the best experience I have had. The team made my experience so smooth. Will be recommending to anyone looking for a lender. I am beyond grateful, and cannot thank my team enough!
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To anyone who is considering a loan with veterans united, Ty and his team are the way to go. They made the entire process incredibly simple and stress free. They made me feel comfortable and at ease with the whole process and were willing to work with me at all hours. I cannot recommend them enough! Thank you all for everything you did for my family and I.
Thank you for making our forever home seamless.
Our first home buying experience was an experience that we will always remember. Charlie Holsten and Amy Webb made sure that we were comfortable with everything that was going on. They were easy to talk to and always responded quickly when we had questions. They both went above and beyond to make sure that we got the house that we wanted. We appreciate all the hard work they put into making sure that our dream of owning a home came true. We are forever grateful.
Veterans United is amazing. We didnt know what to expect coming into this process. We always heard it could be rough. But, starting with Susan helping get our credit where it needed to be and ending with Charles (best loan officer ever), Susan, Nicole and Amanda finishing up and closing on our first home in time for Christmas (17 days!!!) the process has been so streamlined and easy. Information flows between everyone seemlessly. I would highly recommend Charles and the whole Veterans United team to anyone.
I couldn’t have chosen a better lender to work with. The team was rock solid and helped tremendously throughout the home buying process.
