Even though I had minor kinks, overall my experience was still great, I would definitely recommend any of my fellow veterans to give Veterans United a try.
I was not approved because of my credit score through another lender. I filled out the application here and someone noticed that there was something on my credit report that could be fixed. I had no idea that it was affecting my score so much. They were able to give me phone numbers to call to get the documentation to remove it from my credit report. My score jumped over 30 points and I was approved. The other lender did not help with this at all. I would recommend and have already recommended them to my friends and family. Without their help, I would not have been able to buy this house!
They really did an outstanding job on working with me and helping throughout the entire process of buying my first property. I highly recommend that you should use Veterans United!
Love all the services that Veterans United provided. Way to go team Veterans United! Top rated, well trusted friends to the veterans.
Elizabeth was overall fantastic to work with - This was about a 15 month process and she spent a TON of time getting us a pre-approval for the build, and then working with us closely.
However, it was apparent that several lenders wanted this loan for what I presume was the size of it and credit that I have. I had other competitive offers and Elizabeth did her best to assure me that VU would make modifications if the market shifted to keep VU competitive.
Although she worked very hard to get VU to give more credits, for which I am very thankful for, it was not enough to counter the rates I could have gotten with float down options that were offered to me. Additionally I was promised over writing that VU would cover extension costs and at the end of the day when they were needed, the costs were hidden until I found them and then told that VU wouldn't pay for them. These subtle things made me lose trust in VU and I am not confident that I got the best deal here. Ultimately I am going to refinance when allowed, and will not be using VU going forward.
Response from Veterans United
Justin, we appreciate your feedback and are happy we could help you secure the financing needed. Even during the extended process of a new construction home purchase, VU ensures updated disclosures, explaining any rates and fees, are disclosed in a timely fashion. A member of our Client Advocate Management team will gladly discuss any questions you have regarding your disclosures. Please contact us for further assistance.
This team was great I would recommend
them too any veteran they are patient and never have any problems returning calls or answering questions no matter how many you have overall my experience with them was extremely satisfying and helpful in the home buying experience
I am grateful for Jaimie and the team, a very positive experience, no problems whatsoever.
I highly recommend VU, Jaimie and the team! Could not have been better or easier, thank you all!
Veterans united has assisted me throughly and helped me purchased a wonderful home for my family.
Honestly, there is so much I could say about my time using Veterans United. Instead of writing a novel I'll just say this, from the moment I received the phone call saying I was pre-approved, it felt overwhelming. Jake, my loan officer, explained to me what all was going to happen and I still felt overwhelmed. They connected me with a realtor, Kristan Stanton, was completely amazing. The way my agent flowed with the Veterans United team was just amazing. They just connected and even though I was overwhelmed they just kept saying "trust me" "trust me" and I am extremely glad that I did. They understood that I was brand new to the process and how stressful it all was to me but the entire team took the stress for me. They carried the weight of everything I was feeling and even me across the finish line. I will forever remember their kindness and patience they showed me and my family.
We have wanted to buy a house for the last few years but were very nervous about the process. After working with Veterans United we could not be more pleased! Every person we worked with were awesome and explained everything to us each step of the way!!
The service and attention to detail was second to none
Easiest home purchase we have had to date! This is our 4th house
The entire process was easy and stress free. Our questions were always answered right away and we couldn’t be happier with you guys.
My wife and I had not planned on getting into a home as quick as we did. But from the moment the team said “Hello my name is.” It all went quick. We were pre-approved within minutes and the agent was in touch with us in a couple days later and boom we found our home and it was all smooth, easy and couldn’t have asked for a better experience buying a home. No stress. No back and forth easy to follow to-do lists and done before we realized it. Big, big thanks to the teams!
Ready to see for yourself?
Experience first-hand why 322,347 homeowners give us a perfect score!
Not a single issue along the way. My wife and I are very thankful for all the help everyone has provided throughout this long road. Thank you all!
A lot happen during the month of purchasing this beautiful home. I received more than help from these awesome people and the outcome was better than what I expected. Thank you for your help and getting me and my family into this awesome home.
Will be using you in the future
Since the military uses so many acronyms, here is one I created for Vet's United that is 3 letters:GTG which =GOOD TO GO!!!(P.S. If possible, I would ask that my last name not be used as I retired undercover law enforcement)
I don't know how to explain it. You know sometime you hear a group call the Dream Team. We feel that's what we had. We had the Dream Team of home buying experience. Nick, Jessica and Drew were above the bar excellent and made this whole experience seem like a dream. We sit here as we unpack into our new Home giving it our touch and changes and there are no lingering effects of mounds of unanswered questions. There isn't that feel of slight confusion and maybe I should have asked this or that question. My Dream Team answered my questions and let me know what to expect and even after close what to expect. I know though that if something came up or a question they will always be there to ask. This alone makes us feel good and comfortable on our buying decision. Thank you so, so much again to Nick, Jessica, and Drew for making our Dream come true.
