This is our second home purchased through Veterans United. Both experiences were with different loan officers/staff members but all were outstanding. They made what seemed like an arduous process and kept it very simple and easy to understand. And even fun! If you're a veteran considering a home purchase, we highly recommend the Veterans United team.
You're in luck if you have this team for your VA Loan. Made the process easy to follow and made a precarious/stressful decision feel manageable. Specifically thanks to Bill Taylor as my loan Manager for being there for me! 10/10 would recommend
This is our second time going through Veterans United and both times we had a EXCELLENT experience! We are hoping this is our forever home but if fate finds us looking for another home we will definitely be contacting Veterans United! We will definitely recommend Veterans United to anyone (Vets) that are looking for a new home.
Do not leave out Monika. She is the bomb ! All the ladies were Fantastic and deserve raises !!!!!
Any form that requires a signature and can be submitted with an e-signature should be provided in e signature authorized format such as docusign. For example the VA release form should have been sent to me in a docusign or other acceptable esgined format to avoid delays in closing.
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Best home loan experience ever, even doing it remotely. We have brought 11 houses, so that is saying a lot.
This was hands down the most delightful experience I have had with ANY company. Communication was prompt and easy to understand. There was never any pressure about deadlines and even though I did not need them, reminders were always sent at a decent time. The team was always transparent and available. I will definitely recommend this company to friends and family if the opportunity presents itself. I am eternally grateful.
Patient understanding and very efficient could not work with a better team.. Jeremy the day we need to have a bid in you were incredible oh my... Tiffany so understanding. Thank you all for making this old lady's experience with just a cell phone a smooth transition thank you again sincerely Jack & Dianne Sain
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Thank you so much for all your help. However, the closing team was a real challenge in coming to terms to get this loan finalized.
VU was awesome! Thank you all!
The process went smooth, with a loan assumption happening almost faster than a new mortgage. Everyone said this would take ages, but they pulled through like champs!
We have been talking with Ryan way before we even started building our house. He provide us with important information through the entire process. He was there from the start of construction and kept constant contact all the way up until we moved in. This process was well over a year. There was never any pressure and he always provided the accurate answers. If any issues did arise he and Ashley would find the solution rather quickly. We have dealt with many mortgage agents, lenders, and relators in the past, but Ryan and Ashley have both far surpass any of them in many ways. They have shown true expertise, knowledge, and professionalism in ways that have far exceeded what my and my family required. The communication was outstanding and there was never a time I could of think of where I could not get a hold of one of them. Most of the time they called me. That says a lot these days when it usually is so hard to even get a person on the phone that can accurately answer a question in a relatively efficient time frame. If I ever do this again, they will be the first ones I try to reach out to. We absolutely whole heartly think you Ryan and Ashley for everything you have done for my family! Semper Fi & Semper Paratus!
