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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,171

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 409,171 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

I’ve heard several horror stories about buying a home as a first time homebuyer my experience has been nothing short of amazing. I want to thank everyone for a stress free process. Thank you.

headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend

Point to point

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

2 out of 5 Stars

Response from Veterans United

Thank you for taking the time to provide your feedback, Michael. Based on your review, and our commitment to top-notch customer service, we'd like to hear more about your experience. We continuously strive to improve the service we provide our veterans based on the suggestions of those we've served. Please let us know how we can improve for your fellow veterans.

5 out of 5 Stars
Would Recommend
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

4.5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Would Recommend
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend
headshot image of Travis Pfaff

Loan Officer: Travis Pfaff

NMLS# 2243656

5 out of 5 Stars
Would Recommend

The excitement of buying a home is a good stress and can put you on the edge of your seat. But, overall, going through this process with Veterans United was like a dream. Every question I had was answered, no matter what. They listened to any concerns and we found solutions. My husband and I are so enthused to be moving into our home right before Christmas 🎄❤️

headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

Phenomenal Experience with Veterans United. This was my second loan serviced by Rett Thompson and his team, and as expected they did an awesome job.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Being a first time homebuyer, and I was really skeptical on taking on this challenge. You hear nightmare stories of the homebuying process with all the added stress, the constant fear of the unknown, and potentially working with someone that doesn’t have your best interest in mind. However, with veterans United, they made my life as simple as it possibly could be. With an expert team, heavily focused on customer care. and proficient team members that prioritize the veterans needs first, they elevated the standard of the homebuying process and made it enjoyable for me and my family to move on to the next big stage in our lives

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Once again Fahad did an outstanding job on closing my home loan and working with me throughout the process.

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

I cannot express the amount of gratitude I have for Alex and his team.Shortly after getting Honorably Medically discharged after 15 years in the military, and deciding that moving home to Virginia would be the best option for me and my family, I began a search for a home.While searching I came across Veterans United which has been a huge blessing.Alex reached out to me after I filled out their online application. He wasn’t pushy, he wasn’t that typical car salesman’s. He was upfront, trustworthy, caring, knowledgeable, and very hard working.There was not a time in my home buying experience where I was stressed.This team was organized, responsive, and always ready to help.If I could say one thing, is coming from a lengthy military background with multiple deployments and understanding of Leaderships and its true values, Alex and his team have exceeded the standard.Thank you all for everything that you do, and will continue to do for us Veterans.God Bless you all.

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

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5 out of 5 Stars
Would Recommend

All-in-all, my team stayed on top of everything and were, for the most part, available to answer my many questions.

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

4.5 out of 5 Stars
Would Recommend
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

4 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

4.5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

4 out of 5 Stars
Would Recommend
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend
headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

4 out of 5 Stars
Would Recommend

As a first time homebuyer Veterans United made the process SIMPLE. My entire team worked with me and explained every step of the process. They also put me in my home fast. Im grateful to have had such personable people like Kait, Shanellen, and Blair to work with ! Thanks again guys, and happy holidays !

headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

More Reviews

See all 409,171 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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