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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,530

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 415,530 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I have already begun singing the praises and recommending people to VU. Going forward I will definitely use VU again.

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
Would Recommend

We are first time home buyers and luckily found our dream house thankfully we had vetrans United and Zach was there every step of the way. We ran into issues closing and he made it work. We just closed on our dream home

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend
Photo submission from Kayla S.

I have had such an amazing experience ! My team assisted me with the preapproval process by making suggestions on how I can increase my score. Once I was where I needed to be the rest of my team hit the ground running. Found my home and they had me in that home by day 33. It's my first home buying experience so naturally I had a ton of questions, my team answered promptly and with such grace and respect that allowed me to feel safe enough to come to them with anything. They kept me in the loop every step of the way, they communicated with my agent to also ensure she was also informed. They have accommodated and ensured my comfort throughout the home buying experience. Highly recommend working with Veterans United because my team was so professional and respectful I can only assume that is the VU standard.Team members:
Natalie Kane (RE agent)
Sam Kruvand
Adam Crutchfield
Gina Overshiner
Brittany Lucy

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

My husband and I needed to refinance our house to help us financially. We were referred to VU from my inlaws based on their experience we decided to call. Nichole and Mason have been amazing. We tried our original mortgage company since we were established with them. They denied us immediately (even though we have been with them for 9 years and never missed a payment) and they didn't even come back with a counter offer. Once we contacted VU the team really worked with us and helped us with ever step that needed to be taken. Every question was answered and our initial goal was exceeded. Now was can get back to living and enjoying life without having such a stress from finances. Truly, this team is AMAZING!

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

HELL YEAH!
Zach Ward & Kat Spellman, what a team! We went through a banger of a situation and the whole team rallied! The crew stretched their abilities and nailed it for us! Taking care of business!!
Thank you.
We liked having the ability to provide our required documents electronically. As well as knowing exactly what was needed/remained to do/sign/gather etc. was straight forward.We’ve done this loan thing a few times and this was by far our best experience. Wish we would have known about Veterans United sooner.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Would Recommend

Veterans United really made the process simple and painless. But I credit my team for that. Super nice people very professional but very personable at the same time. I knew they had my six! Thank you Jake and Johnna and best wishes for the both of you.
Sincerely
Chuck & Rambo.

headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend

I cannot express my gratitude enough for the team! Thank you guys so much for putting this veteran and his family in a very nice and comfortable home!!

headshot image of Bobbie Hafford

Loan Officer: Bobbie Hafford

NMLS# 1108041

5 out of 5 Stars
Would Recommend

Best experience of my life.We've found my dream home

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend
headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
Would Recommend

This was amazing. Easy. The truck is to TRUST your team. And the only way to do that is if you have a competant team. (Caveat) That team also has to communicate to your the feeling of competence and professionalism. And at the same time be human and laugh as well.
Me.being a ex military makes me a control freak micromanager and there are 3 ways to do things the right way the wrong way and my way. I had to let all the go. Gave the reigns to my team and said... Ride or die..they got me over the finish line with change !! . We not only had all the ducks in a row , we had some left for the grill💥🤣

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend
Photo submission from Anthony P.

My experience with Veterans United will ALWAYS have a special place in my heart!
My loan officer, documents specialists and general team SERIOUSLY went to WORK for us, like very few civilian teams have!
My credit needed work so I was put on a plan which I thought was an immediate no as we'd attempted several times within the last 5 years to buy a home and we're always turned down even with a good paying job and over 640 credit score by traditional banks etc. It was honestly disheartening as well as demoralizing.
When I told my wife my plan back in May of this year to be in good standing and looking for a home by November I KNOW she was as skeptical as I secretly was due to all of the failed previous attempts.
Todd and the team SERIOUSLY allowed me to keep to my goal, my Wife's energy is COMPLETELY different now as we are in the process of moving into our new home!
This was the most pleasant process as it was so buttery smooth that at times I THOUGHT this was too good to be REAL, as cool little gifts came to the house we were renting along with weekly updates of the loan, title, etc process rolled along I thought for surely this is gonna be another build up to a no.
Around the time the title came back and the final appraisal was done and the loan moved closer into a CTC status (my team advised me that this means Clear To Close!) I started ACTUALLY getting excited that THIS might actually work this time!
I am happy to say that Todd and his team from Ty, To Ben, to Teresa, To Dottie and all the others behind the scenes a heartfelt THANK YOU for allowing this man to keep his promise to his wife and kids I'll be ETERNALLY grateful to reach and every single one of you!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

4.5 out of 5 Stars
Would Recommend

I appreciate the entire team for their involvement and support.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

4 out of 5 Stars
Would Recommend
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

All team members were outstanding and made the process of buying my first home a seamless one! 100/100! Great work!

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend

Over all things were great. The only time there was an issue was when things were handled by two other people and we were not on the same sheet of music.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

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5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
Would Recommend

We also worked with Mike Keith, another great part of your team, our experience could not have been better, we thank you very much, you made our dream happen.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
Photo submission from Selina C.

I highly recommend Veterans United Home Loans for all your home loan needs! Excellent team coverage, great response and communication, and wonderful to work with!

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

4.5 out of 5 Stars
Would Recommend

Veterans, Just call them up and see how helpful they are.

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
Would Recommend
headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

5 out of 5 Stars
Would Recommend
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
Would Recommend

I cannot say enough great things about the entire team at Veterans United making sure everything was taken care of us. It seems like no matter what the task was that came up on my mind thinking oh I need to figure out how to do this either that day or the next day, someone from the team was reaching out to me telling me about that exact same task and I hadn’t even had to ask about it. Everyone has been fantastic. This has been a wonderful experience. Thank you so much.

headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

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