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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,170

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 409,170 unfiltered, unedited reviews

Starting on Page 1302 of 13569. Return to Page 1 »

5 out of 5 Stars
Would Recommend

They wear great people and seen to all my need , thank you all again

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

Everyone was wonderful, and made my first-time home buying experience a breeze.

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

4 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

4.5 out of 5 Stars
Would Recommend

Everything went well, but I wish that communications were a little easier.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Jon Deal

Loan Officer: Jon Deal

NMLS# 1665569

1 out of 5 Stars

I had a relatively short deadline to close. There was no sense of urgency for the first month. At the very end underwriting threw a grocery list of items they wanted completed before closing. Received my amount to close figure Friday evening before Monday morning closing. No time for certified check, fortunately the wire transfer was processed minutes before closing. Final closing documents arrived while we were at closing. Not certain who the blame lies with. This sale nearly didn’t happen. Not a good experience.

Response from Veterans United

David, we understand that needing to provide items as the closing date approaches can cause stress to the experience, and we do our best to prevent that from happening. We're sorry if your experience didn't meet your expectations, and we are grateful your closing occurred as scheduled. Our Client Advocate Team will review the events surrounding your loan approval and look for ways to improve the process for all our veterans. If you have further details you'd like to share, please contact our Client Advocate Team.

5 out of 5 Stars
Would Recommend

Thank you for the easy process.

headshot image of Tanner Kruger

Loan Officer: Tanner Kruger

NMLS# 1802223

5 out of 5 Stars
Would Recommend

I was gun shy, considering the first experience in going VA in 2015, but I'm glad we stuck it out and closed on our dream home. Such a weight off my shoulders.
Thanks to Evan and his team!👍🤗

headshot image of Evan Mehuys

Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
Would Recommend

Overall, the Team at Veterans United to a Fantastic Job and will be recommending VU to every Veteran that I know looking for a house to Buy or Refinance.

headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

Everything went smooth and we closed on schedule.

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
Would Recommend

Awesome and outstanding job my team helped me with getting our first home thank you so much !

headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

This was a big dream of ours. Brandon, Conner, & team were truly brilliant in bringing it into a reality! I appreciate every step and the focus towards driving this to close - truly a great experience all around!

headshot image of Brandon Dye

Loan Officer: Brandon Dye

NMLS# 1632185

4.5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend
headshot image of Nolan Huot

Loan Officer: Nolan Huot

NMLS# 1944197

5 out of 5 Stars
Would Recommend

Easy process. Highly recommend

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Would Recommend

I couldn't have asked for a better experience. I've seen my partner go through a complete nightmare because of the lender who was chosen by the person buying her house. I was terrified going into this and had a thousand questions. I chose VU because the number of VA loans they closed last year was in Tens of thousands range. Other lenders closed less than a thousand. I've been told a VA loan can fall through very easily at any part of the process. Choosing these guys was a survival move. VA loans is what they do. This process was the most overwhelming thing I've ever gone through, and Veterans United made it so simple. The portal used to handle the paperwork is a game changer. Everything was so streamlined and organized and easy. I am someone who tends to have excessively overdramatic expectations sometimes, and even so, Kayla and Madison blew them out of the water. I couldn't be happier. Thanks so much :)

headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

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5 out of 5 Stars
Would Recommend
headshot image of Randelle Hanks

Loan Officer: Randelle Hanks

NMLS# 1604159

5 out of 5 Stars
Would Recommend
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend
headshot image of Chance Koch

Loan Officer: Chance Koch

NMLS# 1907604

5 out of 5 Stars
Would Recommend
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend

Very professional team! Kelly knows how to get the job done and help you through the process.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loved working with these guys. I would recommend them to anyone from first time buyers to more experienced buyers. They made it so simple and easy.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

More Reviews

See all 409,170 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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