Jaclyn Shaw is the best. Very responsive and always willing to do the extra step. I would recommend her everything.
From start to finish, everything went as smooth as I could have asked for. I highly recommend VU to any veteran looking for a new home loan or refinance.
Having three people or more working on the loan is confusing at times. If a customer has one point of contact to work with throughout the process it would make things simpler for the customer.
My VU team was great! It was humbling to work with such a dedicated group and they were all so friendly and most helpful throughout the entire process. Many thanks to each of you for assisting me. I love my new townhome!!!
Very informative, helped us understand our loan, very friendly and helpful! We were recommended to Kevin Warren by our realtor and would recommend him and his team to anyone interested!
I love the hybrid close, it was nice to see so much of the paperwork in advanced and to not have a tree’s worth of paper to sign in person.
Look no further, Veterans United is THE Best!
Their top notch professionals will treat you like family. I was very nervous about being a first time homebuyer. From the first moment Bailey contacted me, she helped me feel at ease, explained things so well, and assured me she’d be with me every step of the way. Her team was so responsive and they worked in unison throughout the entire process. I am so appreciative of Bailey, Monica, & Josh! I’m so happy to say I’m a proud veteran homeowner! Thank you, Veterans United!!
Start here everyone who reads this just skip the problems of other lenders!
Adrienne Fleming & Nolan Huot are truly exceptional people to work with. Buying a home can be a painstaking experience & these two God given people made everything smooth as silk. Thanks so much Veterans United for placing these two great people in our lives & making our experience a memorable one.
Very easy; great communication and responsive.
I will just repeat because the team was that awesome! Carrie, Nina and Jesse were all outstanding to work with. They made my entire loan process move smoothly and always kept me informed of the loan status and next steps along with providing details answers to all my questions. Highly recommend!!
Working with VU was easy. Our lending team answered questions quickly and helped us navigate all the intricacies of using a VA loan. They realtor we were paired with was friendly, very knowledgeable and accessible. We landed our "grown-up" house in a great neighborhood for our toddler.
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Our team at Veterans United Home Loans went above and beyond to ensure we had the smoothest experience buying our home. They were available, attentive, personal and knowledgeable throughout the whole process. I highly recommend Chas and Aaron and will definitely use them again in the future.
The entire buying process from start to finish was absolutely fantastic. Thank you to Veterans United and to all the great work you all do. I couldn't have asked for a better first-time home buying experience.
Veterans United was excellent at walking me the through the home buying process. I recommend Veterans United to any Veteran. As I went through the process, they have you review "to do lists" on their website and sign documents online with an e-signature. By the time I needed to go the my final closing, it only took 15 minutes to sign a small amount of documents.
I am sad that the rating system for these surveys only goes to 10 because my entire crew from the loan team to the realtor deserve far higher numbers than that. Working with VU to find a home and secure my loan was about as painless as I could have possibly asked for barring outside complications. I can't say enough good things about anybody and everybody I dealt with from this team.
The whole experience was great. Everyone was on top of their game; helping me with every hurdle.
Only bad part was no one ever told me how much money the whole process would be. If I would have known I needed to save arount 5k-7k I would have done this earlier.
Other than that this is a very professional and kind company. Highly recommend to EVERYONE
