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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,176

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 409,176 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

The whole process was fast and easy, everyone was professional and friendly. I closed on my home in exactly one month. I would definitely recommend Veterans United to my friends and family.

headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

I Want to say Veterans United went beyond the stars to help me get a loan to purchase a home. Very thankful.

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
Would Recommend

Would recommend VeteransUnited 10/10! Most responsive, kind, informative, and stress-free process we have had with a home! As first time homebuyers, we couldn’t have asked for a better experience!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend

The entire team, was beyond magnificent! They worked beyond my expectations and even got the house closed a week ahead of time! Also, took their personal time on their day off to call and see how things were going.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

4.5 out of 5 Stars
Would Recommend
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend
headshot image of Nick Berardini

Loan Officer: Nick Berardini

NMLS# 2073527

5 out of 5 Stars
Would Recommend

The mortgage process went very smooth thanks to Drennan Johnson and his team. I would recommend them to anyone looking to utilize their VA loan benefit.

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Would Recommend

Even with the home market going crazy and over a year of looking for a home they never gave up on me. Now I am a very happy home owner.

headshot image of Mark Giessinger

Loan Officer: Mark Giessinger

NMLS# 2192214

4 out of 5 Stars
Would Recommend
headshot image of Tyler Kettle

Loan Officer: Tyler Kettle

NMLS# 1693581

5 out of 5 Stars
Would Recommend
headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
Would Recommend

Outstanding service! Always helped and assisted with anything that we needed.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Efficient and professional at all times. I would highly recommend all those that helped me through this process especially my agent Lauria and of course Nick Bruno. Well done and my sincerest thank you.

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend

I had an awesome team! They were the best!

headshot image of Aidan Anderson

Loan Officer: Aidan Anderson

NMLS# 2345277

5 out of 5 Stars
Would Recommend
headshot image of Nick Simmons

Loan Officer: Nick Simmons

NMLS# 2047345

5 out of 5 Stars
Would Recommend

Don't miss out on the opportunity to work with one of the best loan officers in the industry. Contact Benjamin Rutledge Loan Officer today for a consultation and take the first step towards achieving your financial dreams. We are sure glad we did!

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
Would Recommend

Our first home buying experience was great and we're very happy

headshot image of Elizabeth McAskill

Loan Officer: Elizabeth McAskill

NMLS# 1824875

5 out of 5 Stars
Would Recommend
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

VU made the entire process extremely easy!

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

4.5 out of 5 Stars
Would Recommend

I feel the process was fruitful in experience.

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend
headshot image of Michael Meyers

Loan Officer: Michael Meyers

NMLS# 449501

5 out of 5 Stars
Would Recommend

Excellent customer service. Extremely flexible and easy to work with.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

1.5 out of 5 Stars

Way too many e-mails and repeats on things to do. Even though they were already done or not needed. And slow returning e-mails when we got them- shortage of communication between departments.

Response from Veterans United

Hi Michael, we appreciate the chance to hear from you and we understand that the communication may not have exceeded expectations. It is important to us that we work hard to provide excellent service and we realize that the home buying process can become stressful at times. Our Client Advocate team will research your comments and work hard to ensure that we are learning whenever possible the best ways to ensure excellent customer service. Please reach out to us if you would like to discuss your experience further.

5 out of 5 Stars
Would Recommend

Absolutely outstanding from beginning to end. The team cared about me, my family and my personal experiences and made me feel like I was their only focus through this whole process. Response time was incredible! I’m not sure I would have made it through with any other team. True professionals but also the best people.

headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
Would Recommend
headshot image of Nathan C. Groves

Loan Officer: Nathan C. Groves

NMLS# 1096165

5 out of 5 Stars
Would Recommend
headshot image of Chris Perkins

Loan Officer: Chris Perkins

NMLS# 2391389

5 out of 5 Stars
Would Recommend
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend
headshot image of Darrick Brown

Loan Officer: Darrick Brown

NMLS# 44323

More Reviews

See all 409,176 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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