From start to finish to keys in my hand veterans united was awesome. Any question I had was answered and everything was so simple. They made the whole buying experience a breeze. They were there every step of the way.
Response from Veterans United
Thank you for taking the time complete your survey Richard. We are always looking for new ways to improve our service. Based on your overall rating, please let us know if anything could have been handled better for you. If willing and able, please do connect with out Client Advocate team. We will use that communication to further our ability to help every customer get to the closing table as quickly as possible.
Over all the team was great. I would most definitely use them again and recommend to all my friends in the military. For it being a 2 year process due to moves they really help multiple times. Kapil took his time to answer questions and to explain the whole process. His communication was awesome, always checked if we were okay throughout the process. He answered all my question quickly and effectively. Mandy was absolutely awesome. She took things personally. She fought hard to get deals done and get things fixed before moving in. Over all I would give this team a 1000000/10.
Phillip and Nate were honestly the best. They responded quickly, cared about what we needed/wanted. They also made things feel secure and always listened. They made the entire process run smoothly.
Seemed to be a lot of duplicate confirmation on things. The to do list could have been cut by a third
All I can say is that this has be the smoothest and fastest house transaction I have ever done and I have done a few. I don’t think this would have happened without Kyle and his team! Thanks
This is the second home that my husband and I have purchased through the VA and this time was just as seamless as the first. We are so appreciative of the entire team that we worked with. THANK YOU!
Everyone was fantastic and exceeded my expectations
The whole thing went smooth and they out competed the other companies plus some. First home buyer talking here, Devin and Sam really helped us out and I hope the best for them. They took stress away from the whole thing and would stay late just to explain the many questions I had about the process. 10 out of 10 would recommend especially when you have one of those two on your side🇺🇸🎆
Thanks to Chelsea, she’s always doing an excellent job 🤍
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I feel like the funding fee is ridiculous
I just love the seamless and effortless process.
2nd time using veterans united i trust them and would come back again. Everyone is extremely helpful and very easy to get and of if I had questions no matter time of day or night or weekends.
At various junctions of the mortgage process, Katie and Emma were helpful in guiding the process for me and it served as a learning tool in having the patience, along with the knowledge provided by Joel Campbell, Realtor. I am a little more comfortable with the information provided and the Mortgage Team was on point. Thank you.
Awesome relationships with this group of people, thank you
Thanks!
The service that I received with my husband being a military family was very impressive & absolutely amazing! We have worked with Veterans United before and the service was still good that's why we returned. But this time really took the cake. The communication was consistent and the care for our special circumstances was in another state where we were purchasing our home. They far exceeded great customer service and went over and beyond your normal customer service experience. The whole entire team from Cooper, Chris, Greg Is truly a power combo for your company. I would recommend this team and this company to anyone moving forward. You can count on my famil to service us for anything else we plan on doing for the future as well. Thank you so much for helping our family.
This was my second home purchase through veterans United. I didn’t think the process could have been any easier than the first time. I was 100% wrong. Michelle and her team were even better than my first team. I will defiantly be recommending Veterans United her team to all my military friends and coworkers who are looking to purchase a home.
