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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
464,351 reviews
779 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 464,351 unfiltered reviews

Starting on Page 14 of 15,479. Return to Page 1

5 out of 5 Stars

Wonderful process with the whole team.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

4 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars

Fantastic all around between Tim, Brandon, Sean, and Kimberly. Responsive, patient, understanding, and intuitive (being able to move things forward without having to specify)

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
headshot image of Mallory Mason

Loan Officer: Mallory Mason

NMLS# 2801193

4 out of 5 Stars
headshot image of Holly Hoahwah

Loan Officer : Holly Hoahwah

NMLS# 1985730

5 out of 5 Stars
Photo submission from Cameron C.

We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars

As a first time home buyer my family and I had lots of questions, and veterans United had the answers to those questions. In fact the whole team was very helpful throughout the entire process. It felt like my family and I had someone In our corner fighting for us. Now being first time home owners makes my service feel worth it.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

4 out of 5 Stars
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
headshot image of Marco Rea

Loan Officer: Marco Rea

NMLS# 2734304

5 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

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5 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars

Chance and the entire Veterans United team were great to work with. Clear expectations and requirements were given. The portal is user friendly and helps to keep all on track. Our home buying process, pre-approval, home searching, contract, underwriting, final approval and closing took less than 30 days. The team was very quick with responses and took the time to answer any questions. We highly recommend VU and their team.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

Ashley and Olivia were both extremely responsive; informative and professional and helped move things along quickly

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

The whole process was made so easy because of Brad T. And Amanda Jennings! They worked fast, communicated with us with ease, and just all around were amazing!

headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

The team helped me navigate my first home buying experience.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4 out of 5 Stars
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

2 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

Our team was phenomenal! Would highly recommend!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

0.5 out of 5 Stars

They asked us several of the same documents, because they didn’t like the semantics of the other ones. Every time they told us that it would be the last document, it always had more. Our realtor and paralegal tried to reach out to them many times and we only got any answer after 5pm. We had a bunch of issues with the writing of our loan and we almost lost the house

5 out of 5 Stars
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars

Michelle was amazing, communication was top notch. She made everything so easy

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars

From the beginning to the end Tommy was a great lender. I would recommend him and Veteran United to everyone I know. Communication and sending information through the app was easy. Tommy made sure I wasn’t left out any step of the way. Thank you again.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

Out of the five lending agencies I was shopping with for purchasing my first home, Veterans United had the most user-friendly website and officers. Their processes are streamlined and easy to follow; the progression felt like walking step by step towards buying my home - where I could stop at each step and understand what I was getting myself into and where I was going. Amazing experience compared to the nightmares I’ve heard of from friends with other lenders.

headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

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