I wanted to take a moment to express my sincere gratitude for your incredible support throughout my home buying journey. Your team made the entire mortgage process remarkably smooth and easy from start to finish.
Going into this, I anticipated a stressful and complicated ordeal, but your clear communication, user-friendly portal, and constant guidance completely changed that experience. I always knew exactly what was needed and what to expect next, which gave me immense peace of mind.
Thank you for your professionalism, your dedication to serving veterans, and for helping me step into my new home with ease. I could not have asked for a better team in my corner.
Warm regards,Yolanda Feliciano
Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!
I couldn’t have asked for a better experience with Veterans United! From start to finish, Adriana, Danny, and Mike were absolutely outstanding. Their professionalism, dedication, and genuine commitment to helping my family purchase our home made the entire process smooth and stress free. They were always available to answer questions, explain every detail, and make sure we felt confident throughout the process. What impressed me most was how much they genuinely cared about getting everything right for us. They treated us like more than just another loan application, and that meant a lot. As a service member, it’s reassuring to work with people who truly understand and appreciate those who serve. Veterans United has an incredible team, and Adriana, Danny, and Mike are a perfect example of that. I would recommend them to any veteran or military family without hesitation. Thank you all for helping make homeownership a reality for my family!
Alexei was very flexible and dedicated to supporting us in the process while we had an irregular contact schedule.
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My entire time was professional and really cared about our needs and answered every question
I have ever had a home loan process go so smoothly and quickly. The entire team was great and was able to be ready to close in under ten days.
I wish I would have came to VU first.. ill never go anywhere else. Highly recommended to any vet out there..we were taken care of and represented proudly.
Purchasing my home with Veterans United was a huge milestone for me, and I’m incredibly grateful for the team that helped guide me through the process. Buying a home can be stressful at times, but my team consistently worked hard to keep everything moving and to make sure I understood each step along the way.I especially want to recognize Andy Harris, Shawna, Hannah, and Christie for their dedication and professionalism. Andy was always responsive and supportive, making sure my questions were answered day or night and helping me stay on track throughout the loan process. Shawna and Hannah were extremely helpful and organized, making the document process smooth and keeping me informed of what was needed. Christie worked diligently behind the scenes to ensure everything met underwriting requirements. Andy made sure that we reached the finish line.What meant the most to me was knowing I had a team advocating for me and working hard to make my homeownership goal a reality. I was not just a number. As a veteran, it’s reassuring to work with people who understand the VA loan process and truly care about helping veterans succeed.I’m proud to say I’m now a homeowner, and I appreciate the effort and commitment my Veterans United team put into making that happen. I would absolutely recommend Veterans United to other veterans looking to buy a home.
The entire Team was great to work with! They were very knowledgeable and always willing to answer any question I had! Great experience working with Chance and his Team for the second time!
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I have already sent a friend to Alberto and they clised there home loan also
They were on it quick anytime I needed anything they were there
Good communication and knowledge.
Very easy to work with and very responsive
Loved this team! They were amazing! So grateful for their help in the home buying process.
Thanks very House everybody work together card to help me close my house
The process through veterans united made the process of buying our first home simple and guided us through every step.
Our first loan officer was terrible. So glad to get Josie . She was 👍
Response from Veterans United
I'm sorry your experience got off to a rough start, William, but I'm really glad Josie was able to turn things around for you! I appreciate you sharing your feedback and would welcome the chance to hear more about your initial experience. You can reach my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
