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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
470,416 reviews
702 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
Army
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 470,416 unfiltered reviews

Starting on Page 14 of 15,681. Return to Page 1

5 out of 5 Stars

From start to finish, this team is absolutely incredible. Ive spent all my adult life in or around the military, and have moved with wife and fam over 15 times, and Vet United was by far the easiest, smoothest and most competent experience we have ever had!! I would and will never go anywhere else for home buying. Their team synergy is like a T1 mil SoF unit, lol. Seriously, look no further, i know you will have the same. Good luck and Thanks!!

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars

Chase Lyles turned what should have been an impossible refinance into a smooth closing. Our situation was complicated: an active billing dispute with our HOA and a lien clouding title mid-process. Chase never flinched. He worked with the title company to structure an escrow holdback so we could close on time without surrendering our dispute, kept us informed at every step, and treated every complication like a problem to solve rather than a reason to say no. We closed on a rate that saves us over $1,100 a month. Veterans United and Chase earned every bit of this 10.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

Buying my dad’s forever home was such an important milestone for our family, and I truly cannot thank Kate, Gage, and their entire team enough at veterans United for making the process such a wonderful experience.From the very beginning, they were professional, knowledgeable, patient, and incredibly supportive. They took the time to answer every question we had, kept us informed every step of the way, and made what could have been a stressful process feel smooth and manageable. Their communication was outstanding, and we always felt like we were a priority.Kate was amazing as our loan coordinator. She was organized, responsive, and made sure every detail was handled with care. Gage was an exceptional loan officer who went above and beyond to ensure we understood our options and felt confident throughout the entire process. Together with their team, they exceeded every expectation we had.Because of their dedication and hard work, my dad is now in his forever home, and our family will always be grateful for everything they did to help make that dream come true.If you’re looking for a mortgage team that genuinely cares about their clients and delivers outstanding service, I wholeheartedly recommend Kate, Gage, and their entire team. They truly deserve five stars, and if I could give them more, I absolutely would!Thank you all for your kindness, professionalism, and commitment. You made a lasting difference in our lives, and we will never forget it.Sincerely, the Harris and Macklin family

headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
Photo submission from Phillip P.

I had a pleasurable experience with Veterans United and even after closing on the home, they said they would be there for any questions I would have. My whole team has been great even through the delays by the seller. I would recommend Veterans United to any veterans looking to use their VA loan to buy a house.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars

My team was outstanding. They made sure I understood the process and quickly addressed any issues that came up. I called Aaron a couple times on weekends and he always took the time to calm my nerves and explain everything to me. Danielle stayed in contact with me many times and got questions answered. I'm very impressed not only with their professionalism but with the way they made me feel like I was their only client. I highly recommend that any veterans who are looking for a new house use Veterans United.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars

I would say working with Dylan was really nice. He answered all my questions and he was really professional, straightforward with me and my plans on how achieve my dreams.

headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

4 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars

Very excellent! I would recommend you guys to other veterans when given the chance.

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

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5 out of 5 Stars

My loan team was always available to answer any questions i had and was able to help with anything i needed.

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars

Couldn't have had a better experience

headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

4 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars

Don and Levi were great; went the extra mile to help me

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Photo submission from Christopher J.

I was always under the impression that buying a house would be a very stressful and difficult process. But working with VU completely changed that perspective—it was an unbelievably smooth and straightforward experience. My loan officer, Dustin Johnson, and his team were incredibly helpful, knowledgeable, and proactive throughout every step. They always kept me informed, answered all my questions promptly, and made sure I understood everything that was happening.Their professionalism and genuine care turned what could have been a nerve-wracking process into something I actually enjoyed. The only downside to closing on my house is that I won’t get to work with Dustin and his team on a daily basis anymore. I truly can’t recommend them enough to anyone looking to buy a home—they made my dream of homeownership a reality, and I’m so grateful for their support.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Working with Brett made buying my first home so much easier. Since I was using a VA loan there were a ton of moving parts, but he stayed on top of everything. He spent so much time running the numbers to help me hit the exact monthly payment I was looking for. He even broke down how the market works with interest rates so I actually understood what was happening. Anytime I panicked or had a question, he got back to me fast and always had my back. If you need a loan officer who actually cares and knows his stuff, Brett is your guy. Thanks for helping me achieve this milestone!

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

4 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Amanda Pitts

Loan Officer: Amanda Pitts

NMLS# 2774553

5 out of 5 Stars

Josie, Desi and Scott were awesome making this process streamlined and easy!
I highly recommend Josie and her team for refi’s like mine as well as home financing!
Thank you Josie, Desi and Scott!!

headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars

From start to finish our experience with Veterans United was excellent, timely and professional. I would highly recommend their team.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

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5 out of 5 Stars

I cannot recommend Kenny enough. He was professional, personable, and prompt throughout the home buying process.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars

Great customer service and guidance through the entire loan process.

headshot image of Jayden Neyland

Loan Officer: Jayden Neyland

NMLS# 2486863

5 out of 5 Stars

Krystal kept us updated every step of our purchase. Keeping us informed was what we wanted and she succeeded in that.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

Veterans united as a whole made my first time buying a home very smooth.

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Photo submission from Dennis R.

Mark, Andrew and the whole team was awesome and ensured to help from start to finish and didn’t give up. Thanks for all the hard work and dedication, your team makes it from a dream to a reality.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

4 out of 5 Stars
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

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