The process was made so easy for this old man. The team was professional and compassionate. Highly recommend them for anyone.
Tanner L. was my loan officer. He was ready for every phone call I had, and very forth coming with information.Abbie W. was my concierge. She was so patient with me if I didn’t respond to an email quickly, and she was so helpful through the process of what needed to be set up.Bri J. was my loan coordinator. This woman was amazing! I could not have asked for a better, kinder, more efficient coordinator to work with. She was relatable and very on top of things. I appreciate her so very much.Dominic E. was my fill in loan coordinator when Bri was out. He was so kind and very helpful when I had a moment of angst. He had all the reassuring info I needed in that moment and was very helpful for the short time he was filling in.I think those were all the people I spoke with regularly, but I know there are more to the team, and I believe this was a really great experience.
Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!
AMAZING EXPERIENCE!!!
The team was great to work with again. Both Daniel and Wendy stayed on top of all the communication.
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Always quick to respond. Very communicative and helpful for the entire process. Made everything seamless.
Very detailed I really believe you guys care about the veterans getting the best possible service
Purchasing my home with Veterans United was a huge milestone for me, and I’m incredibly grateful for the team that helped guide me through the process. Buying a home can be stressful at times, but my team consistently worked hard to keep everything moving and to make sure I understood each step along the way.I especially want to recognize Andy Harris, Shawna, Hannah, and Christie for their dedication and professionalism. Andy was always responsive and supportive, making sure my questions were answered day or night and helping me stay on track throughout the loan process. Shawna and Hannah were extremely helpful and organized, making the document process smooth and keeping me informed of what was needed. Christie worked diligently behind the scenes to ensure everything met underwriting requirements. Andy made sure that we reached the finish line.What meant the most to me was knowing I had a team advocating for me and working hard to make my homeownership goal a reality. I was not just a number. As a veteran, it’s reassuring to work with people who understand the VA loan process and truly care about helping veterans succeed.I’m proud to say I’m now a homeowner, and I appreciate the effort and commitment my Veterans United team put into making that happen. I would absolutely recommend Veterans United to other veterans looking to buy a home.
Seth and Kayli were great to work with. Always answered my questions in a timely manner and more importantly kept me on track to get through all my tasks! Highly recommend!!
VU is the best!!!!
Chris was a true team player, he helped explain everything to me and made the process really easy .
They were the most helpful! Even when things didn’t look like they were going to work right they were right there to make sure everything went smoothly. Vishal and Amanda are the absolute best!
The closing costs balooning from 15k to start to 20k, then to over 30k is absolute robbery. Worse, despite a small fortune in closing costs, my ex wife was over paid, despite explicit instruction to VU. Also, the miscommunication with the title company although not directly Nathan's Fault caused an undue amount of stress because no one thought it was "their job" to adequately communicate. All of this BS took months longer than advertised and scarcely at a competitive rate, 5.9 is a joke at the end of the day I used your company on great recommendations that turned out to be misleading at the end. I would have chose a different company had I had the chance to do it over again.
Mike Wilson is one of the most honest and hard working folks at veterans United.
Loved this team! They were amazing! So grateful for their help in the home buying process.
Hannah and her team were amazing. They stayed on top of every detail and keep us in the loop at every phase of the loan.
So grateful!
Clear and consistent communication between the entire team. Easy to use app. Responses during normal business hours showed good work life balance for the team, while they were good at answering things towards the end of the day
