Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

440,122

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 440,122 unfiltered, unedited reviews

Starting on Page 14 of 14599. Return to Page 1 »

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

The team was outstanding, and kept the process on track.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

4.5 out of 5 Stars
Would Recommend

My team was very helpful during the purchase of my home.

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
Photo submission from Andrew W.

In a time in history and country where daily news shows only constant turmoil and death seemingly to be near imploding in America, Veterans United and its team member hold that torch of hope lighting the way and helping those that sacrificed so much overseas only to return to face battling for already deserved and earned benefits. VU is the real deal!!God Bless Veterans United!!Semper FiAndrew Westbrook

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend

This closing was as smooth as it possibly could have been. Everyone was there to answer any questions, and the communication was great.Thank you,
The Gramanz Family

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Absolutely fantastic.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend

Veterans United Home Loans transformed my home-buying dream into reality! Their unparalleled expertise, lightning-fast approvals, unbeatable rates, and personalized care made the process effortless and exhilarating. Truly the gold standard for veterans absolute legends! Jeremy Arnold and his team are who I recommend if you want a silky smooth personal experience tailored to your needs. That team treats you as a human and not another collected loan. Jeremy Arnold didn't just sell me a house, he handed me a life upgrade. Knew every inch of the neighborhood like his backyard, fought tooth and nail for the best deal, and never once made me feel rushed. Even as something as random as on a sunday night nine PM sharp he's still texting back like it's nothing, walking me through escrow like I'm his only client. Unreal energy, unreal guy. If they had ten stars, I'd give twenty. Promote this man yesterday.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend
headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

2.5 out of 5 Stars

When I started the loan with veterans United, I spoke to Stephanie Snow. I was looking for a VA loan and she brought up me purchasing a point to bring payment down as I was putting half the money down to purchase the house. Upon receiving an initial paperwork, I pointed out to her that I was a veteran and the paperwork was incorrect. She called me and was going on about my husband who was also a veteran and had passed away. I explained to her that I was a veteran, after 28 years of service and was activated previously. I thought we were all set.
I found a house everything was going forward and then my realtor calls me about an addendum changing from a VA loan to a conventional loan. I was rather annoyed at this as Stephanie had never notified me of this change. Again, speaking with her she never corrected the paperwork, does she not understand that women are veterans too? To this day she has never corrected the paperwork and then when I brought up the point, she decided for me that I didn’t need it, just as she decided I needed a conventional loan versus a VA loan.
I plan onrefinancing when rates come down, but I would not go with veterans united.Additionally, when the VU concierge called and was asking about this and that I said I would look at it later. I really did not appreciate her giving my phone number to ADT for them to keep calling me.

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend
Photo submission from Santonio W.

The veterans united app is my favorite part about the company. It makes viewing your documents, viewing the loan progression stages, & getting updates quick and easy to understand. They even have built in lessons to teach about the stages as you go!

headshot image of Sean Dobkins

Loan Officer: Sean Dobkins

NMLS# 1722912

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend

The knowledge and prompt responses to all questions were answered in a timely and friendly manner.

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
Would Recommend
headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

4 out of 5 Stars
Would Recommend
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Heck yeah. I've already told a buddy about your team. Amazing. I'm super poor and you helped me avoid homelessness. Whatever magic levers you people have to pull they are working great. Thank you so much.
Your friend and advocate
Cpl Travis Meyer

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

Ready to see for yourself?

Experience first-hand why 349,161 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Great experience. I couldn’t ask for better people. Thanks to everyone at veteran United I’m a new home owner.

headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

5 out of 5 Stars
Would Recommend

Spencer and the entire team has done an amazing job helping me through the process and answering any questions I had.

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Would Recommend

The whole team at VU was awesome! Wr appreciate them so much! We will definitely recommend and use them again!

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend
Photo submission from Rashiid N.

Thanks Blake and our whole senior loan team, for our first home, happy holidays!!

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

I did my initial and rate revisit loans with VU and I have been handled with care every step of the way.

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

The whole team went above and beyond for us .

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

Best experience possible using Veterans United!! From start to finish we couldn't be happier!!

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

More Reviews

See all 440,122 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: 0% Down VA Home Loans
2,612 Veterans started their online quote today.