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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
468,455 reviews
784 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 468,455 unfiltered reviews

Starting on Page 14 of 15,616. Return to Page 1

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

4.5 out of 5 Stars

Holly was phenomenal. She answered all my questions and helped me navigate some hurdles all while reducing a lot of stress that flies into buying a home.

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars

Justin and his team performed a miracle in my opinion, we got turned down by the builder lender, and navy Federal. As a Realtor I have worked with Veterans United extensively, the builder was offering the 2 for 1 buy down. I should have called Justin and his team first want happen again. Justin you and your team was answered Prayer. I will never forget this experience.
Thanks for going the Extra mile!!!

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars

I’ve used VU for 3 home purchases now, and HIGHLY recommend them!

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

5 out of 5 Stars
Photo submission from Kevin C.

The Veterans United team really made my home purchase easy. From the start they were on top of every detail. I can’t express my gratitude for the attention to details, and the professionalism demonstrated by this extraordinary group. I would recommend Veterans United to all veterans who are considering a home purchase.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

As someone who used to support VU production teams from behind the scenes, it was really nice getting to experience the home buying journey from the other side. It makes me really proud to not only be an old VUer but also proud to be a borrower.

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

The team at Scott AFB was absolutely phenomenal! Every question or concern I had was promptly addressed whenever I needed assistance. They truly went above and beyond for me, especially given the additional challenges we faced with my loan in particular. Their dedication and support made the process smooth and stress-free. I highly recommend them without hesitation!

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

4 out of 5 Stars

Drew was great! He was helpful every step of the way and never made us feel like any question was a dumb question. He explained every step thoroughly and if he did have an answer right away he would go find the information in a timely manner.

headshot image of Drew Dixon

Loan Officer: Drew Dixon

NMLS# 2770564

5 out of 5 Stars

Paul and his team were a huge help for me and my fianc

headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

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5 out of 5 Stars

This is the absolute best way to purchase a home is going through veterans united. Aaron Madrid and his entire team is the kindest and the outstanding professional help along our journey is 2nd to none.

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

4.5 out of 5 Stars

Veterans United went above and beyond in my opinion. I would not hesitate to recommend their services to my veteran brothers and sisters. Thank you for all you all have done for my wife and I.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

Service was great and the whole team was extremely helpful throughout the entire process. Colin, our Loan Officer was clear and precise about everything we needed to move forward. He was timely very helpful. I couldn’t recommend anyone more.

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars

The team at Veterans United was very prompt, efficient, courteous, and professional. I would definitely recommend them to handle your home loan needs.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
headshot image of Jacob Elliott

Loan Officer: Jacob Elliott

NMLS# 2732463

5 out of 5 Stars
Photo submission from Kenny B.

What a great experience! They make it so easy with the app. No more having to fax tons of pages of information, just take a photo of the necessary documents and upload them. The app “to do” list keeps your tasks at your fingertips. The staff we dealt with were kind, courteous and extremely knowledgeable. We went from toying with buying a new home to closing in less than 2 months. I will definitely tell our friends about Veterans United.

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars

Kenzie took the time to find every best avenue for me, answer and questions no matter how big or small, all while giving the “best friend who’s got your back” feeling! Even during the harder moments she found a plan best for me to get everything back aligned. I will recommend her to anyone who will listen!!!

headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

4 out of 5 Stars
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars

This was a great first time buyers experience. Even with last minute hurdle the team did almost and calmed me down.

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
headshot image of Craig Dobson

Loan Officer: Craig Dobson

NMLS# 2734302

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Experience first-hand why 373,601 homeowners give us a perfect score!

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4.5 out of 5 Stars
headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars

Tim, Melanie and Gabby were great to work with. Best lender team ever.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars

Thanks

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars

The most smooth experience! And everyone communicates so well and quickly

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars
Photo submission from Tina L.

I had a wonderful experience with my whole team: no complaints, no wishes for any other services. Your time is the best. I especially appreciated the checklists! I will gladly recommend you down the road. Thank you for being in my corner.

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars

Nick, Ellen and everyone else on the team was a huge help during my home buying experience. From start to finish it was a very smooth process. I would recommend them to anyone and I will be using them again in the future for my next home.

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

4 out of 5 Stars

I believe stuff could have gone more smoothly and quicker, but the team assigned to me did a great job helping me throughout the process

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars

Jeff has been absolutely wonderful to work with. This was our second refinance with him, and he also helped us purchase our home originally. If we ever need mortgage services again, he’ll be the first person we call.
He makes what can be a stressful process feel easy and smooth from start to finish. He’s always quick to follow up, keeps us informed every step of the way, and is incredibly personable and down-to-earth. He’s easy to talk to, genuinely cares about us, and always looks out for our best interests and our finances.
We couldn’t recommend Jeff more highly and are grateful for everything he’s done for our family.

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars

I thought everyone was very professional. Brad did an amazing job. Thank you all very much.
One suggestion I have to bring up. Thank you for the gift that you sent. I really do appreciate it. I would recommend making sure that if you do send gifts to anybody moving forward then you should definitely make sure those gifts are made in America. The gifts that you sent were made in China. That was disappointing to see. Again thank you for all of your help

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

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