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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,533 reviews
944 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,533 unfiltered reviews

Starting on Page 14 of 15,385. Return to Page 1

5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

Tony and Justin were great. They really made it easy

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars

Very community driven and helping veterans in to their forever homes.

headshot image of Randee Barr

Senior Loan Officer: Randee Barr

NMLS# 634652

0.5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars

If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars

Noah Farnam and Jaclyn Shaw were amazing, along with the rest of the team I couldn’t be happier! Noah worked with me even when he was off and visiting family and treated me as if we had been longtime friends. Highly recommend working with this great team!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

Tina was exceptional, and answered every question no matter the time of day.

headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars

Where do I begin. VU is incredible. We had a dream of moving out of the trailer park and into a real home where we could feel safe and proud of where we lived. VU helped me achieve the credit score I needed to buy a newly built home. I mean not many people our age can say they've bought a brand new home. So the credit counseling was a great service. They worked with me to get me approved for the mortgage in about two weeks and continued to work through the difficulties of selling a mobile home that was in a park. Steve Shuh. Amazing loan officer, awesome professional, and a great person all around. I highly recommend this man in particular he has your best interest at heart. Go VU if you need a VA loan but don't have perfect credit They will help you get to where you need to be and my rate is great. I couldn't be happier and my family is happier than ever also.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

Chace, Anthony, Maria, Steph and the whole team were extraordinary. Chace and Anthony communicated with us throughout the entire building process and made our home buying process very smooth. We’re very happy that we chose Veterans United.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

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5 out of 5 Stars
headshot image of Britt Blaesing

Senior Loan Officer: Britt Blaesing

NMLS# 1770415

5 out of 5 Stars
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
headshot image of Daniel Gray

Loan Officer: Daniel Gray

NMLS# 858463

5 out of 5 Stars
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Photo submission from Robert B.

I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

The entire team is amazing to work with. We truly felt that you were in our corner watching out for us. This is the sixth time my husband and I buy and sell a home, and this team has been the absolute best. Veterans are truly blessed to have this team behind us during the challenging buying/selling process.Again, thank you for everything. We are excited to move into our new condo and sell our home. Thank you for making our dream come true.

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
headshot image of Nathaniel Fulkerson

Loan Officer: Nathaniel Fulkerson

NMLS# 2767910

5 out of 5 Stars

Rob and his team were so easy to work with and were very helpful throughout the process. I would highly recommend Rob to anyone!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

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Experience first-hand why 367,684 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

3.5 out of 5 Stars

Lots of repeated submissions.

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

4.5 out of 5 Stars
headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

5 out of 5 Stars

Matt L is the best! Always attentive and helpful!

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars

The ENTIRE TEAM IS AMAZING!! Rob was so quick responding to questions and changes. Aaron was great too, always helpful! And Audrey was a complete helpful JOY to work with. I truly couldn't put together a better team if I had to.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Photo submission from Cheetara H.

Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

Although the process was unexpectedly lengthy, VU ensured that my rights as a buyer were protected, secured the best interest rate possible, and got me a great deal on insurance to boot! Better than I could find elsewhere, which was quite a surprise for me.
From start to finish, I was taken care of. Highly recommend Veterans United for any vets using their VA benefits to purchase their home. They are the REAL DEAL!

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

very simple process, excellent communication, closed in less than 30 days! Robert and Evan were on top of everything start to finish. Expert for V.A. loan process, convenience of closing at our own table, no runaround!. You guys knocked it out of the park, you did everything you said you would do, and beyond. and the interest rate of 4.99, nobody was even close in comparison or willing to even try. keep doing what you're doing!

headshot image of Robert Mathews

Loan Officer: Robert Mathews

NMLS# 2741054

5 out of 5 Stars
headshot image of Greg Tartaglia

Loan Officer: Greg Tartaglia

NMLS# 738413

4.5 out of 5 Stars

Over all the experience was really good. I did find it frustrating that most of time I called with a question , I had to leave a message and wait till the next day for a call back. I have to say Amanda F. was always helpful and if she could not answer my questions she would get me in touch with someone that could. The entire team work together to keep the process moving forward. I would definitely recommend Veterans United. Thank you all for your dedication to helping Lily and I great Job to: Vidal Patel and Mason Radcliff.

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

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