Dustin and his team are AWESOME!
My loan officer Taylyn Williams and my real estate agent Christa dandeneau were extremely helpful and knowledgeable, made the whole process very easy
Friendly
Great communication every step of the way
Loved this team! They were amazing! So grateful for their help in the home buying process.
Malachi and team made moving easy. They were all great and very professional. I highly recommend Veterans United!
Jackson and his team we fantastic! Highly recommend.
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Jimmy and his team have now helped 2 people in my family buy a house his dedication to his job and happiness to do it is rare nowadays. In a world of mediocre loan teams they are the hardest working individuals I’ve ever met
Thanks to the whole Veterans United team for helping to make the first home I’ve bought on my own such an easy process!
from the start to end we were able to reach Cole for questions and he got back to us as soon as possible,
Worst underwritter experiance I've have ever had! Did not follow VA loan guildlines. Demand a nitrate testing on an existing VA loan which is not required according to VA guidelines, then lied about not finding a recorded right of way even though it was on my current deed, certified current appraisal and even provided original survey it was noted..again over requiring.
1st loan officer either quit or was fired. Second loan officer finally got us through to closing but not before we requested a new loan coordinator..all total we were in underwritting if not 90 days it was damn close.NO WAY ID EVER RECOMEND VETERANS UNITED TO ANY OF MY FELLOW VETERANS!
Response from Veterans United
I can only imagine how exhausting it must have been to navigate such a lengthy underwriting process, David, especially with questions surrounding documentation requirements and changes within your loan team. I understand how frustrating it can be to feel like you're facing unnecessary hurdles when you've already provided the requested information. While I'm glad you were ultimately able to close, I know that doesn't erase the challenges you experienced along the way. This certainly isn't the impression I want you to be left with, and I'd appreciate the opportunity to better understand what happened. Please reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
One word. “Outstanding”
Helpful, Knowledgeable, Kind,Understanding
Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!
Made the process easy and seamless, excellent communication, extremely patient.
I could not believe the support I received from the entire team. There were no questions left unanswered. Whether I needed an explanation, resources or information, my knowledgeable and professional team which included Kohlie, Taylor and Steve were just a phone call or text away, no matter the time and day. They made an otherwise stressful process streamlined and less stressful. They checked on me often to make sure I understood the process and status. Not once did I ever feel like I was alone in the process. I felt very well taken care of. Like a group HUG. Thank you team. Michelle Crosby.
I was so grateful for the whole buying process with Veterans United. They made it really easy to follow along with each step using the app. Thank you for making it an enjoyable experience.
