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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
460,873 reviews
713 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 460,873 unfiltered reviews

Starting on Page 14 of 15,363. Return to Page 1

4.5 out of 5 Stars

The team I had at VU was excellent. Very smooth process (from my end anyway).

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars

Jeff did an amazing job and was able to get me to close where multiple people failed. I highly recommend…

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
headshot image of Daniel Gray

Loan Officer: Daniel Gray

NMLS# 858463

4.5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars

I already recommended my cousins dad to try veteran’s united.

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
Photo submission from Cheetara H.

Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

Overall a great experience as a first time home buyer. I had a great team helping me out every step of the way!

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars

Great team coordination.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars

The entire team was exceptional to work with

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

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5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars

Evan, Alex and Drew were absolutely incredible. This is by far the best customer experience I've had in any industry with any service. I would give them 100 rating if it were possible. Should I ever need to purchase another property, it will be with this team. Thank you so much for not only making this a stress-free experience, but for making us feel truly cared about and valued every step of the way.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Photo submission from Troy S.

I want to take this opportunity to thank and commend both Andy Harris and Taylor Staelens. Both were with me every step of the loan process and provided me invaluable assistance. Thank you both!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

3.5 out of 5 Stars

It is very important to a buyer that closing cost and expected payment be as accurate as possible. We struggled getting an accurate estimate for closing cost. In addition I was told day before closing my payment would be one number and at closing it was about $300 more a month. There is no reason this should be so inaccurate. It’s also very important to be available at the time your submitting an offer to get questions answered and documents needed. I had to do my own research to get estimated closing accurate to make my offer to the seller.We also asked not to have the Appraisal completed until after option period and to wait until we give the approval to order. It was ordered without our approval. Had we decided not to move forward with this purchase during option we would have wasted money on the appraisal.Overall there needs to be more attention to detail. If the loan officer is too busy or has personal obligations going on, another loan officer should be available to step in.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

I appreciate everything that your team has done to make our home purchase as smoth as possible. It was unexpected and truly helpful.

headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars

Using Veteran's United was the easiest home buying experience i have ever seen, they handled everything on the VA side and my job was to simply fill in any info on current employment and then just sit back and let them work!! Fantastic lender to work with and great people all around as well!

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

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Experience first-hand why 367,115 homeowners give us a perfect score!

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5 out of 5 Stars

I'm 'very' happy with my home-buying experience with Veterans United and the team they assembled for my needs.

headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

5 out of 5 Stars

I have never received such an impressive group of people to help me along the way. Everyone that worked with me went above and beyond.Thank you

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars

Working with Heidi and Bryan at Veterans United was an absolute game changer for my home refinancing journey. From our very first conversation, they went above and beyond to ensure I was comfortable, confident, and fully informed every step of the way.Their dedication and teamwork are truly unmatched. They were incredibly helpful, always ready to answer my questions, no matter how small and proactively kept me updated on the progress of my loan. Navigating the VA loan process can sometimes feel overwhelming, but Heidi and Bryan made it remarkably seamless and completely stress free. Their deep expertise and genuine care for veterans shine through in everything they do.I cannot recommend Heidi and Bryan highly enough! If you are looking for a dedicated team that will advocate for you, communicate clearly, and get you to the closing table with confidence, look no further. I wholeheartedly recommend them to absolutely everyone!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars

Veterans United made our home buying experience very easy. Our realtor was very impressed with them and intends to recommend them to his clients who will be using a VA Loan.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Photo submission from Joshua C.

The team in a whole did an outstanding job and went the extra mile to ensure me and my family had the help we needed in our last minute pcs decision to purchase a home. They were always extremely nice, helpful and had answers to the questions we had asked. This was our first time purchasing a home and they were they made us feel comfortable and confident in our decision in this major milestone in our life!

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

4 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars

Very helpful. Very informative. You all are very nice. I really enjoyed my experience with you all. Thank you so much for everything

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

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