Veterans United was very good to me. I have to say after buying multiple houses that I would use Veterans United in the future and no one else. The team always communicated with me. It did not matter what time it was. I am very busy with work and the team did not hesitate to reach me when I needed them to. Steve, I want to say Catrina, Nick and Cameron were great along with yourself. I hope I did not forget about anyone, if so I apologize. You have an awesome team, so I do think they need a pay raise if you are the guy that does that. Don’t forget to give yourself one to. If you are not the person that gives those out please send this to whomever it is. Again, thank you everyone for everything and making a sometimes a difficult process seem very easy.
This team knocked it out of the park, not at any moment did I feel that they were not working for me.
ya'll are great! even thru a major hurricane, ya'll helped me help myself, and we kept everything well under my budget numbers, numbers count
Loved this team! They were amazing! So grateful for their help in the home buying process.
I know a good amount of people online say to avoid Veterans United. But I’d have to disagree I tried working with 2 other lenders when I was searching for a house in DFW and another when I decided I’d be moving to Tennessee they were all doing somewhat shady things. I liked that along the way I got to see actual documentation of where the rate was at and a decent estimate for cash to close. Every other lender I worked with would just say things and kind of stall and only tried to send documents when I finally told them I wouldn’t be proceeding with them. Thanks again Veterans United and Emily for all the help throughout the process!
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The team that helped us was amazing. They were professional curtious and ectreamly friendly. Any questions we asked were answered in a timely manner. They were very helpful the entire time from the very start till closing. We would definatly recomend them to any of our friends that might be looking for a house.
Thanks to the whole Veterans United team for helping to make the first home I’ve bought on my own such an easy process!
I had so many questions the whole way round. There was someone there for me every step of the way to thoroughly help me in this process.
Austin Rapp and his team are extremely professional, knowledgeable, and easy to work with. Austin demonstrated high levels of professionalism, clear communication, and dedication. I would gladly recommend Veterans United to my family and friends.
Thanks for making my first home-buying experience better!
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Veterans united was great. My loan officer Tyler and the rest of his team were a tremendous help to me during the process. They made it as smooth and easy as possible for me to buy my home. They were also kind enough to even send me a house warming gift. I hope I can work with Tyler and his team again in the future.
Wendy and Rachel are an unstoppable force! Their entire team is absolutely amazing and have been there for all my questions and concerns! I can’t thank them enough!
I was nervous about home buying at first , Jeff explained everything and educated me on the process. I definitely recommend Jeff and his team.
Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!
Just a little disappointed with Allie, my original loan officer. It’s not a big deal, but things could have been handled better. My own research, along with AI technology nowadays, estimated that I’d be paying around $2,900 to $3,100 for the property, but Allie sent me an estimate of only $2,700. I ended up with a $3,096 monthly mortgage payment. I understand adjustments for property tax, home insurance etc as this is our second home but it should not be that big of a gap. I leaned toward her estimate because I trusted that she does this for a living versus a non human AI model and Google searches. Ultimately, we love the house, so we still went for it.
We love Heidi. She’s nothing but professional and accommodating. Absolutely the best you can have!
Katie was amazing. When I had an issue in closing. I called after your working hours and 10 min later she called me back. She went beyond customer service. I felt like she cared about my concerns. Every time I applied for a house loan with your company. The service gets better and better. I will recommend your services with other veterans I know. Thank you for an easy process and the team you have is amazing. I work for a national company thru the United States and your company is like my Customer service is top priority.
