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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,787 reviews
751 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,787 unfiltered reviews

Starting on Page 14 of 15,427. Return to Page 1

4.5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

Veterans United and Mike Patzius makes a team that is unbeatable, will always trust them for all my home loan needs. I always feel very safe dealing with Michael and know he can always help me in any manner. Sincerely, Roy Peters

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

4.5 out of 5 Stars
headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars

This was easy and painless process. Great team to work with. Timely feedback from my team

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

My VU team was absolutely outstanding! This whole process was done online and I could not have asked for a more professional and accommodating team!

headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

First, the entire team was fantastic to work with. They were all so friendly and had excellent customer service. They were available and highly responsive to my questions. It was really great.Second, the process was seamless and integrated amazingly well with all of the DoW (DOD) systems I needed to log into to secure the loan and pre-approval. It was very easy to get set up.Shout out to Lindsey Doty, Jessica Erb and Michelle Dapkus. True professionals and really great at their jobs.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

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5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars

Everyone was fantastic throughout this entire experience. We were never left with an unanswered question - of which there were few since the Team kept us informed of everything we needed (and did not know we needed) almost daily.

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars

We couldn’t have asked for a better experience with Ross Pierson! From start to finish, he guided us through the VA home loan process with professionalism, patience, and genuine care. He took the time to explain every detail, answer our questions, and ensure we understood our options—making what can often feel like a complicated process smooth and stress-free.Thanks to Ross, we felt confident and supported throughout the entire journey. He and his team went above and beyond to ensure our loan was processed quickly and efficiently, and we always felt like a top priority.If you’re looking for someone knowledgeable, reliable, and truly committed to their clients, we highly recommend Ross. Our homeownership dream became a reality thanks to his outstanding guidance.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

Blake and his team made the whole process easy. They were very responsive to e-mails and phone calls. The online portal is intuitive and easy to navigate. Everything went great, overall. I highly recommend Veterans United.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars

The entire loan team was a delight to work with. Thanks for all your efforts.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

Thanks to Cal and crew the refy went as exspected...and would recommend your sevices any day any time...10 stars anytime...Dr. Larry A Bond,PH.D.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

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3.5 out of 5 Stars

The experience was 10/10 until we reached the closing date. Clint was incredible to work with and helped me out every step of the way. There was a miscommunication so my spouse on the mortgage despite her not being present at signing. We were supposed to close on a Friday afternoon and it took until the following Wednesday to resolve all of the paperwork. I couldn’t reach anyone on the team that Friday evening and when one of the team members responded to my realtor I was not included in the response or contacted by veterans united. It felt like the team didn’t know what options I wanted to go ahead with.
The closer insisted on my spouse waiving her homestead rights if she wasn’t on the title, but didn’t explain why it was necessary. The title attorney and her team were also confused because it was an unusual request.

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

4.5 out of 5 Stars
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars

I had an excellent experience working with my loan specialist by the name of Kelly Tolster; the whole team at Veterans United was great. They were patient, knowledgeable, and always willing to explain every step clearly. I never felt rushed or confused, and they made the entire process smooth and stress‑free. Their professionalism and kindness truly stood out. I’m very grateful for their help and would highly recommend them to anyone going through the VA loan process.

headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

My realtor, Aretha, was great! The team at VU was great, just a little time problem at the end, but they got it done!

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Photo submission from Robert B.

I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

From start to finish this was a very professional process, great communication the entire time and was able to flow well with the changes that had to be made

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars

Knowledgeable excellent communication A+.
Defenitly recommended!

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

4 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars

Everything is cool, the freezer isn’t working right lol

headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

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