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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,633 reviews
526 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,633 unfiltered reviews

Starting on Page 14 of 15,855. Return to Page 1

5 out of 5 Stars

Very friendly. personable and knowledgeable

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

4.5 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars

I would love to thank e eryone in person. Tommy, you are the best, Thomas, you as well. I am speechless. Everyone was upfront with me from getting my credit score up to finalizing my home. You guys took me by the hand and walked me step by step in what I needed to do. It was an amazing experience. I grew up in a very abusive childhood and was told I would never own anything in my life. Especially a home. Mom's been gone for about 8 years. I'm sure she's smiling down at me. Thank you Veterans United !!

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

Outstanding and professional service. Kayla and staff really showed that they cared about your financial well-being.

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
headshot image of Heidi Moen

Loan Officer: Heidi Moen

NMLS# 2325896

5 out of 5 Stars
Photo submission from Royal H.

Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

4.5 out of 5 Stars

I feel like I didn't understand all the financial items until the end. That might just be the nature of buying a home, but that would be my only concern.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

4.5 out of 5 Stars

First time home buyer, the processes was daunting but made possible with the help of everyone at VUHL

headshot image of Joe Schumacher

Loan Officer: Joe Schumacher

NMLS# 2742396

5 out of 5 Stars

Great team! Second time I’ve used VU and would recommend to any veteran!

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars

The home buying process was made easy from start to finish. It was a huge stress for me as a first time home buyer with bad credit, but Veteran Homes United literally held my hand the whole time. I was assigned a credit expert to look into my history get my credit where I need it to be for the loan, and was given a timeline of when everything will be good to move forward. And then I was assigned to work with Clint for my closing agent and this man had all the answers for every question I had throughout the whole process. All of my questions & concerns were answered promptly and I'm super grateful for Clint and all his help.

headshot image of Clint Lanier

Loan Officer: Clint Lanier

NMLS# 2042380

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5 out of 5 Stars
headshot image of Drew Dixon

Loan Officer: Drew Dixon

NMLS# 2770564

5 out of 5 Stars
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

4.5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

4 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars

Danielle and team did a great job and everything went smoothly. Very convenient doing it all online.

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars

Working with our mortgage lender, Veterans United, and their entire team has been an outstanding experience from start to finish. Every step of the way, they made the process smooth, stress-free, and truly exceptional. Mike Wilson, our Loan Officer, consistently returned calls and emails, and he and his team kept us informed every step of the way. They guided us through each next step with clarity and patience. Their communication was excellent, their professionalism unwavering, and their dedication to keeping everything on track was evident throughout the loan process. We also want to mention that their Concierge team is absolutely wonderful and very helpful. Thanks to this team, we were able to purchase our home with peace of mind and confidence. We couldn't be more grateful for their hard work and expertise. Mike, Danny, Bri, Delaney, Dylan, and so many others! Highly recommended.

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars

Working with Ben and his team has been a breath of fresh air. This is probably the 4th or 5th loan where I have used Ben, and I won't use another person as long as he is with Veteran's United.

headshot image of Ben Choi

Loan Officer Team Lead: Ben Choi

NMLS# 47882

5 out of 5 Stars

Great service, kind caring and helpful professional staff!

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars

Andy and his team were wonderful to work with. From the moment that we submitted our application until the moment that we closed, they were on top of things, making sure that everything was being taken care of. I could not ask for a better team.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

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Experience first-hand why 379,743 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars

This is my second time using Veterans United for a home purchase, and I would use them again!

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
headshot image of Jacob Brewer

Loan Officer: Jacob Brewer

NMLS# 2795940

5 out of 5 Stars

Very professional and walked with me every step of the way

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

4.5 out of 5 Stars
headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

5 out of 5 Stars
Photo submission from Robert S.

Everyone was responsive and kept me informed. All forms were easy to access.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

4.5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars

Great expert staff.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

Brandon and his team were a complete pleasure to work with. Brandon was out-going throughout the whole process and persistent in a good comfortable way. I would have never been able to finish acquiring my home as smoothly without his help. I really appreciate everything he did for me.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

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