Response from Veterans United
We appreciate your feedback, Kayetlin. We're always on the lookout to learn more about our veterans' experience and what we can do to improve it. Should you wish to share more about your recent home purchase, our Client Advocate Team is available. Thank you.
Shout out to Jamie who was an amazing loan officer that helped us getting our first home and was extremely patient to answer all of our questions no matter what or when. I would recommend Veteran United to any veteran who is looking for their dream home.
It was actually less than 30 days from the time we found our house until we did closing. I would never have believed that it could go so smoothly, with that kind of pace. I want to commend Matt and his team for exceptional service and dedication to my search for a new home. I would not want to do it with anyone else.
As a first time buyer, I was very stressed about the process. Hannah, Erin made me feel comfortable and answered all of my questions. The level of empathy was amazing. I know who I’m calling for my next house. But I 100% recommend Hannah and her team. They are amazing!!!
Thx all u
10/10 for the whole team and 11/10 for Joel!
This is our 3rd home purchase and by far the smoothest thank you all very much!!!
Our whole team worked with us in an awesome way and helped make sure we were able to find, offer, negotiate, and buy on a short timeframe. We are super pleased with the way everything turned out and are still so psyched unpacking our new house!
you know how to take care of vets
Totally THRILLED with our Veterans United experience our. My wife wanted to move but I didn't believe we were financially ready. As a good will effort to my wonderful wife, I searched mortgage companies around 930 pm on a Thursday night in January. Satisfied that I'd done all I could, I turned off the lights. Literally 2 minutes later, cheery Jeff Erdman, called me back! I was looking for stop signs, but only got green lights! Jeff had paperwork to me on Friday morning. We filled it out on Saturday. Tuesday morning Jon Beahan called and said we we're approved! 5 minutes after Jon called, my VU local Realtor, Tim O'Bryant called and we scheduled a Friday meeting. 5 minutes after talking to Tim, our Home Buying Concierge, Brittany called and was fantastic. Our home needed a bit of work that we finished in late June. During those 6 months, I was regularly, and pleasantly contacted by Jon, Daniel, Brittany and our realtor Tim. On Fri, 30 June, the sign went up for our home, with an ask of $250K, which my wife and I thought was about 14K above probable price. Saturday, 2 showings, Sunday 2 showings. Sunday around 530pm Tim called. 3 offers and the crazy one we accepted....$257,500, cash offer, no inspections and a quick close! Incredible! With the incredible VU website, we signed all the documents on Monday, the 3rd. But wait! There's more! At amazing Tim's suggestion, we were looking at condos in a very desirable area, but none were available. Friday the 5th, 515 pm. I saw the perfect condo pop up 4hrs after being listed. I called Tim immediately. Realizing the it was Friday evening, of 4th of July week, I knew he'd be busy, I told him we'd like to see it during the weekend. He called me back.."I've contacted the agent and I'll meet you there in 30 minutes". Shocked, but knowing Tim, not surprised, we met. We told him we loved it! Tim quickly re-arranged his schedule and we drove to his office and wrote up the contract! Sold a home, bought a home all i a week. Jon and is team were all over it and the great VU website made it amazingly easy. In Mary's and my minds, it was truly a miraculous journey, and we owe it all to Jon, Tim and all the team members. I know how proud the VU Executive Team must be of their amazing organization, and the too deserve great credit. I have written a similar note to Tim's Irongate Realty, telling them how smart they were to team with VU. If it's possible I think it would be wonderful if the busy VU Executive team, could reach out to Irongate's leaders and Tim O'Bryant too. Thanks for opportunity to share, and let Jeff Erdman know what a difference maker he is, and that every once in a while, those late nights, payoff! Very sincerely
Ward and Mary Willis
My loan team was beyond excellent. From my initial call to them to after closing, I was provided with detailed and relevant information. They were efficient in their communications and respectful of my time constraints. Thank you for being professional, knowledgeable, and caring. You truly made the overall experience positive and stress free.
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Shawn Shackleford and Christy Mongler need a raise or something because they were phenomenal! From helping me to working with my agent to putting up with the seller's agent.... They were absolutely incredible and made this process so simple and easy.
I am forever grateful for my team at Veterans United. My home buying experience was stress free. Any questions or concerns were addressed in a timely manner. My concierge checked on me through the process which was a bonus. I was always given reinsurance and respect.
Julie Behlmann was also a delight to work with. She was very attentive and friendly, and was extremely patient with me and my MANY questions throughout the process. She was quick with a response and made me feel like I mattered. She was amazing.
Veterans United is a great organization and I will definitely be using them again in the future when I am purchasing properties. They "walked the dog" with me every step of the way and were very on point with all of their updates. Never once did I feel like I was asking a "stupid question" when I would call and talk with them. Would HIGHLY recommend using Veterans United to anyone looking at buying property/real estate.
The entire team made the whole home buying process very easy. I was actually surprised at how smoothly everything went especially as a first time homebuyer not knowing what to expect. It was a great experience.
