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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,361

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Everyone was so helpful, friendly, and always available to answer our questions. They explained everything in a way that was easy to understand. The stress of homebuying was significantly reduced by the efforts of the team at Veterans United. - Gerald and Kim

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend

I am writing to express my deepest gratitude for the outstanding service Veterans United provides to our veterans. The dedication to offering supportive mortgage loan services to those who have served our country is commendable. The patience, understanding, and personalized care you extend to ensure our veterans can secure a home is a testament to your company's values and commitment to giving back to those who have given so much. Your efforts not only make a significant difference in the lives of individual veterans but also set a remarkable standard for corporate responsibility. Thank you for your exceptional support to our nation's heroes.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

4.5 out of 5 Stars
Would Recommend
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Would Recommend
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
Would Recommend

Words do not describe how well this team of experts helped me. I will never go anywhere else to purchase a home again.

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

3.5 out of 5 Stars
Would Recommend

Buying a home from Different Duty station is challenging. It is stressful and requires alot of communication. Even though we were able to close on time , a lot issues and missed communication happened that raised concerns with out purchases. Like I mentioned this is my second time utilizing Veterans United and I would do it again if I have to. However I will like to see better communication with our loan team. Thank You to everyone one .

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

4.5 out of 5 Stars
Would Recommend
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

4 out of 5 Stars
Would Recommend
headshot image of Andrew Adams

Loan Officer: Andrew Adams

NMLS# 1596960

5 out of 5 Stars
Would Recommend

VU was there every step of the process. When my daughter passed away they stood by my side and gave me time bereave my loss. Two years later they were still there for me. I got my dream home and I appreciate Veterans United. Professionals through and through!

headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend

Thanks team.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Jessie Bailey

Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
Would Recommend
headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

5 out of 5 Stars
Would Recommend

My team took care of me every step of the way. There wasn't a moment that I felt like they didn't have my beat interest. They kept me informed and they kept calm.

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

4.5 out of 5 Stars
Would Recommend
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

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5 out of 5 Stars
Would Recommend

Veterans United was a pleasure to work with. I am so pleased with the level of service and how smoothly the process went. I would encourage every veterans wishing to purchase a home to use Veterans United.

headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
Would Recommend

This the second home that VU has helped us to purchase and sheparded the process. VU is reliable, smooth, prompt in what it does. Above all, the VU team engendered confidence in me of successfully reaching the end goal. VU rocks!

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

Nick, Audrey and Marianne are all rockstars! They’re on top of things, very friendly, always available, and they worked hard to get us in a home. They really helped to make the transition out of the military so much easier for our family knowing we had a home to move into. We are so grateful for their service and support.

headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

4.5 out of 5 Stars
Would Recommend

This process was successful because the people working with you were sincerely interested in you and solving all problems.

headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend

Best home buying experience! Would definitely recommend!

headshot image of Tyler Galloway

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
Would Recommend

The underwriting process was one of the most stressful times of my life. But… I knew the loan officers and others were going to be right there with me. I did everything the team asked of me immediately, knowing that I was not there to mess around! I needed a roof over my head and was doing this completely solo and am a perfectionist. I wish it would have been more transparent a lot sooner as to what underwriting were looking for specifically and what documents they would need rather than making me wait until last minute, pushing my closing date and making me feel like I wasn’t going to have a home. It cost me a lot of extra money, stress, and time to push the closing date. I will say I was able to get an extra closing credit which was so appreciated! With all that said, I was still thoroughly impressed and happy with Justin, Nikki, and the rest of the team’s diligence and helpfulness in getting into my house. Minus the last (literally unattainable) underwriting document issues, it was amazing.

headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

5 out of 5 Stars
Would Recommend

Veterans United was terrific with everything. They were very helpful with this being my home purchase. I have friends looking for buying a house. And I HIGHLY RECOMMEND VETERANS UNITED to them. Along with the team that worked with me.

headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

More Reviews

See all 415,361 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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