I’ve never felt so appreciated in the homebuying process as I did with veterans United. From the beginning they were very welcoming and very knowledgeable about working with veterans and veteran programs. I really appreciated that. Also the home buying kit gift really brightened up my day. I was very happy with everything and everyone. I highly recommend Veterans United. As my kids would say 10/10 without a doubt.
Overall it was a pleasant experience. Only negative comment I have relates to the underwriters multiple requests for information. Instead of providing me with an inclusive list of information required, I was sent email after email stating that I had more "to do" items in the VU portal. This became frustrating enough that I almost stopped the loan process. Highly recommend that this area receive some attention as it was a "bad rainstorm" on an otherwise "sunny day at the beach".
From the outset, Veterans United made themselves OUR TEAM. I don’t understand how it all came together so quickly and technology being what it is, everything went fast. But we never felt like just another number or a nuisance. They were responsive on a level we have rarely experienced. I would recommend them to everyone!!
Nothing but the best review. Great work.
My loan team was extremely helpful and very informative throughout the entire process. They made it a lot easier to understand all the information that was coming my way and was patient with me when I needed extra explanation about any step. Great team.
So grateful for this team!
Thank you i appreciate you all and looking forward to the future to do more business with you. Thanks again
This entire team made it possible for me of all people to find a home truly wanted and made it seem easy. Every single step of the way I would get updates and advice on the next step. On the speed of this I was blown away. I decided to fix my credit and buy a house in January. After months of no help and getting discouraged. I reached out to Veterans United . In less than two month. I got the keys.
Everyone was always available to answer any of our questions, the process of applying was quick, very thorough and the team was so thoughtful and sent us a gift unexpectedly which is so sweet.
This was my families first home buying experience and the Veterans United team made the process so easy and less stressful. I can't thank my team enough for helping us on our journey to our dream home.
My veteransunited team was amazing to say the least they were more than helpful every step of the way and made my home buying experience super easy I would 1000% recommend them to any of my brothers and sisters looking to purchase a home
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All things considered, my partner and I are very happy with our decision to buy our first home through veterans united. We felt heard and valued, and the process was very transparent and easy. Thanks for doing such an excellent job.
Veteran's United, as far as my entire team, are SUPERHEROES of home buying. Made everything as simple as possible and got us into a home even with a horrible time crunch.
Monika was the person I spoke with the most. I would be elated to have her on my staff. She was always there when I needed something and just a great person to work with. I had a lot of doubts and fears with being a first time homebuyer and the team helped me through them. The level of customer care that I received is the reason why I will come to Veterans United first for my next loan. Well done!
