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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,285

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 409,285 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Thanks for all the Hardwork and answering all my Questions!

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

This experience with veterans United was a very good experience with me. It was easy process they kept me updated. New’s actually what I had to do I didn’t feel lost which I did this last time at my house.

headshot image of Jason McElvain

Loan Officer: Jason McElvain

NMLS# 1048051

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend

Overall excellent experience. Effective communication and follow up throughout. Highly recommend

headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

4 out of 5 Stars
Would Recommend
headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend

I’m a first home owner. When I first started this journey I didn’t expect to get the home I wanted. I found the home I wanted, put an offer in, got it accepted, and closed in 28 days. Veterans United is the best. I would most definitely recommend them to any veteran I know.

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

4.5 out of 5 Stars
Would Recommend

Charles and his team did a phenomenal job! I never once felt like I was left out of the loop or lost because Charles and his team does such a good job explaining!

headshot image of Charles McKee

Loan Officer: Charles McKee

NMLS# 2053706

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Caleb Troutt

Loan Officer: Caleb Troutt

NMLS# 1960451

5 out of 5 Stars
Would Recommend
headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

4.5 out of 5 Stars
Would Recommend

The only thing that I had a problem with was the to do list(s), I would rather you give me the complete list instead 2,3,4 at a time. If I have the whole list it is easier for me anyway to set the goals and accomplish them

headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

I will continue to look for Nick and VU in the future before anyone else. There's just no one out there even close to what him and his team offer.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gilkerson

Loan Officer: Jeff Gilkerson

NMLS# 2407793

5 out of 5 Stars
Would Recommend

VU is the way to go for veterans, either financing their first home or refinancing it couldn’t have been easier. Highly recommend VU to any veteran when shopping for a home.

headshot image of Byron Bundy

Loan Officer: Byron Bundy

NMLS# 2353087

5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend

I have been on the market for homebuying before, but never have I ever received the kind of service that I got with Veterans United. From beginning to the end, each and every team member literally stepped in to ensure that they help me in every single way to get the home of my dream! I don't wish to go into the details of my finances but when I tell you that they worked with me to the very end to ensure that I could qualify for even a preapproval! Plus, once I was able to start house hunting, they quickly assigned me with the best realtor possible and given my history of homebuying (which was not good), I was scared because a bad experience I had before. However, the realtor that Veterans United provided was trustworthy and informative. After the initial stage, everything continued to go smoothly and within no time, I submitted the needed documentation, completed everything that was needed to be done and the entire team rallied around me and guided me. I literally had to worry about nothing (even though I still worried lol). Ultimately, I had the most amazing experience and I want to thank Daniel, Devin, Matt, Kaylyn and every single person that was part of the team throughout this process! I love you guys and definitely recommend this exceptional service to others as well!!!

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

4.5 out of 5 Stars
Would Recommend
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

4.5 out of 5 Stars
Would Recommend
headshot image of Justin Patlan

Loan Officer: Justin Patlan

NMLS# 1932969

5 out of 5 Stars
Would Recommend
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

0.5 out of 5 Stars

Glad it’s over

Response from Veterans United

Andrew,

I’m sorry we didn’t quite hit the mark. If you'd like to discuss our Client Advocates are here to dig into the details with you. If we can help make this better, we’re here to do that. Reach out anytime. We're always in your corner.

Sincerely,
Kendra, Client Relations

4.5 out of 5 Stars
Would Recommend
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

4.5 out of 5 Stars
Would Recommend
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

In the future I will definitely for sure use you all again thank you for the opportunity you gave me and my family and working with us!

headshot image of Katie Anderson

Loan Officer: Katie Anderson

NMLS# 1588479

5 out of 5 Stars
Would Recommend

It was a pleasure working with them even though we had a complicated situation they went the extra mile to get it done.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend
headshot image of Tanya Au

Production Manager : Tanya Au

NMLS# 278807

5 out of 5 Stars
Would Recommend
headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars
Would Recommend

I am a returning customer this was my second refinance, Ty Reece and his team are top notch professionals, and his knowledge helped me through the process. 10/10 I wish more companies offered this kind of customer support.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

More Reviews

See all 409,285 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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