My house is not functional all the wiring is loud all the water drainage electrical problems all my trees are broken a plane flys over my head daily hundreds of birds in my yard a tornado type wind shaking house daily
Highly disturbing
I told my real estate agent Yadi oliveras also sent pictures to her and the builder they stopped communicating
The neighbors next door have a loud dog they make noises their company is cartel members it’s hell living here it’s only been a week
Response from Veterans United
Hi Charlene,
I’m sorry to hear how difficult your first week in your new home has been. Dealing with concerns about the electrical system, drainage, and other conditions so soon after moving in would be incredibly frustrating, especially when you feel you haven’t been able to get the answers you need.
The VA appraisal evaluates the home’s value and certain readily observable property conditions, but it isn’t a substitute for a comprehensive home inspection and may not identify every issue. While Veterans United doesn’t control the condition of the property, I’d like to better understand your experience and help point you toward the appropriate resources. Please contact me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Everything with Zack was explained thoroughly no surprises. Answered any/every question whenever I asked was truly a pleasure.
Awesome Team!!!! The entire team was awesome to work with and very understanding. This was a painless process thanks to them. My loan officer was phenomenal as well. Kudos! N Me & My family love our new home. ❤️
It was a pleasure working with Adam and is team. Makes the process simple and straightforward. Thank you.
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Absolutely amazing to work with and they really take care of you
5 stars. Austin and the entire Homefront/Veterans United team were outstanding throughout our home purchase. From the beginning, communication was clear, responsive, and professional, and we always knew what was needed and where we stood in the process.What impressed me most was how the team handled the challenges that came up right at the finish line. When an unexpected underwriting requirement threatened to delay our closing, Austin stayed engaged, communicated with us directly, and worked with the rest of the team to get everything reviewed and moving again as quickly as possible. We never felt like we were left trying to figure things out on our own.Buying a home is stressful enough, and using a VA loan can add another layer to the process. Austin and the Homefront team made it significantly easier. They were knowledgeable, patient with our questions, and genuinely seemed invested in getting my family into our new home.As a veteran, I especially appreciated working with a team that understood the VA loan process and followed through when it mattered most. I would absolutely recommend Austin and the team to another veteran or military family buying a home.
I became a homeowner within one month of my offer!
Well organized and simplified
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Experience first-hand why 380,704 homeowners give us a perfect score!
I mainly worked with Kristofer Doran during the loan process and he was great! This was my first home purchase and he took care of everything beginning to end. Whenever I had questions, I contacted Kris and he responded right away. He made the whole process extremely easy for me. Thanks Kris!!
My experience with Veterans United will ALWAYS have a special place in my heart!
My loan officer, documents specialists and general team SERIOUSLY went to WORK for us, like very few civilian teams have!
My credit needed work so I was put on a plan which I thought was an immediate no as we'd attempted several times within the last 5 years to buy a home and we're always turned down even with a good paying job and over 640 credit score by traditional banks etc. It was honestly disheartening as well as demoralizing.
When I told my wife my plan back in May of this year to be in good standing and looking for a home by November I KNOW she was as skeptical as I secretly was due to all of the failed previous attempts.
Todd and the team SERIOUSLY allowed me to keep to my goal, my Wife's energy is COMPLETELY different now as we are in the process of moving into our new home!
This was the most pleasant process as it was so buttery smooth that at times I THOUGHT this was too good to be REAL, as cool little gifts came to the house we were renting along with weekly updates of the loan, title, etc process rolled along I thought for surely this is gonna be another build up to a no.
Around the time the title came back and the final appraisal was done and the loan moved closer into a CTC status (my team advised me that this means Clear To Close!) I started ACTUALLY getting excited that THIS might actually work this time!
I am happy to say that Todd and his team from Ty, To Ben, to Teresa, To Dottie and all the others behind the scenes a heartfelt THANK YOU for allowing this man to keep his promise to his wife and kids I'll be ETERNALLY grateful to reach and every single one of you!
I dont belive I know thatveterans united helped me every inch of the way! Scott Woo and his staff are so professional and goal minded plus friendly and always there for me! Talk about a quick process jeeze I found the place on a saturday and less than 3 weeks later I signed for my new home! No hastles just nothing but help all along the way! They even adviced me how to raise my credit score so I would would qualify! What a great team them are! Cant say enough good about them making my dream come true! Thank you! Brw I was not paid to say this...just their results.
Veterans United were great to work with and helped me understand the process.
This process was smooth and the team made it very comfortable for me to make it to the finish line. I am very grateful for Veterans United!
