Senior loan officer "Brant Batson" was absolutely exceptional with his service's to me, taking endless amounts of time explaining the process and loan procedures, and, never felt uncomfortable asking him additional questions. Outstanding service as well as a great person to work with, couldn't ask for more...
Helpful, knowledgeable and insightful throughout every step of the home buying process. Made the entire transaction smooth and simple. I absolutely would recommend and I will continue to use this service in the future
Fantastic experience. This is my 4th home purchase and by far the best loan approval process.
Use this company. Second home I purchase with Veterans United, and the results were the same. All of the help I needed and a speedy process. I love these people. We are a newly wed couple, and are also expecting a child. Thank you VU Team for helping us get our family home!
After uploading my disability papers, I was told I would get tax exemptions. Not only is that not the case, now I can’t even afford mortgage. This has ruined my life
Response from Veterans United
Hi Adam,
I’m really sorry this situation has been so overwhelming. I can understand how upsetting it is when expectations around costs and taxes don’t line up the way you anticipated.
Tax exemptions can make a meaningful difference, but they do require approval through the local taxing authority and aren’t always applied right away. We aim to clearly explain that process and timing, including the steps needed to have the exemption put in place, and I’m sorry if that wasn’t as clear as it should have been.
I’m glad to hear you’re already connected with our Client Advocate team, and I hope they’re able to provide clarity and support as you work through this.
Sincerely,
Claire S., Client Relations Manager
Jackson and his team gave us an excellent experience buying our first home. We always felt informed and safe while they took care of everything to begin our future.
I will recommend this team to EVERYONE! The process was scary but they made it very easy and stress free!
Incredible experience start to finish! These folks know what they are doing. Fine tuned process!!
I highly recommend Veterans United to all you home buying Vets, because they're a great team too be on your side. Very professional and helpful. Veteran. William Kury
Madison Yant is the quintessential loan officer!!!
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Jake and his team made the buying house process so easy. They helped work through from day one until we closed. I highly recommend Jake and his team for purchasing a house.
Matt, Nikki and Rachel are the best
Communication was clear and concise. Quick responses to questions either via phone or email. Very professional and the process was smooth because of knowledge and care/attention given throughout process.
I was assigned an outstanding leader and team. They were very professional and took care of all my needs. Thank You Veterans United for helping me be a proud veteran home owner!!!
Jen did an outstanding job helping me to get a home. I’m so grateful. Thank you Jen H.
From start to finish Paul, Michelle, Nicky and Alison....they're the greatest team I've dealt with...I've had a team before but we never made it through the first step...this team was with me till the end. Thanks alot to these guys im now a proud home owner.
This was an easy process.
