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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,888 reviews
747 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,888 unfiltered reviews

Starting on Page 152 of 14,897. Return to Page 1

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

Great experience! Thanks team.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

4 out of 5 Stars
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars

My wife and I had a great experience working with the team at Veterans United. We were able to lower our rate, take equity out as cash for home improvements and keep our monthly payment the same. They handled everything and Aaron Thomasson was able to answer all of my questions the moment I asked them, of which I had very many. The guy is a walking refinance thesaurus!

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Photo submission from Michael R.

VU won our business after a competing offer, they understood how our BAH is valuable, and were trustworthy. Would highly recommend, it was a transparent, smooth process.

headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars

I would like to thank Dava for her dedication and understanding work that her and her team done on getting me refinance. Dave was very knowledgeable and outgoing and made the process seem so easy. She seem to be devoted to ensuring my loan was done quickly and painless..
Dave THANK YOU...

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Scott Ratliff

Senior Production Manager: Scott Ratliff

NMLS# 976418

5 out of 5 Stars

Streamlined process and easy to enter documents into a data base.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

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5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

4 out of 5 Stars

Was pretty good over all. Veterans insurance not so good. Was literally told that to get homeowners insurance I had to move my auto insurance too. Then when I informed the guy that I had already secured home owners insurance quotes and let him know how much my new premium would be, he said he could not beat that premium. I decided to let him check on auto insurance rates for me and he gave me the same monthly amount that I had already been quoted directly from progressive but wanted $150.00 more down to start the coverage that what I had been quoted directly from progressive. Between those two things I was left with a bad impression of Veterans United insurance. Everything else with Veterans United went great.

5 out of 5 Stars

I was provided with excellent help, and guidance.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Hello, let me just say. I had tried many times as a 100% connected veteran in the past to get qualified through other loan officers, without any luck. When I met Brandon, he made me feel confident, he made me feel immediately as though I could actually get qualified by just following what it is he tells me to do. For that reason, I followed his advice and now my wife and I are now in a home after years of trying to get qualified. Brandon, and his team are the best lender team I have ever come across. Always there when I had a question, never left me alone, they worked hard to give us the best loan possible. My wife and I are sincerely grateful for all they have done to make our dream come true. Andrew and Rachel Lopez.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Photo submission from Donald J.

The team made a complex process workable. Very much appreciated. I appreciate all the effort that everyone at Veterans United made for me to get into this home. It's a great house and I couldn't be happier.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
headshot image of Matthew Gandlmayr

Loan Officer: Matthew Gandlmayr

NMLS# 2486642

5 out of 5 Stars

VU was very attentive, and got everything done in a expeditious manner. This is the second time I've used Veterans United

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

Ready to see for yourself?

Experience first-hand why 355,039 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

4 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

In the past, we have had horrible experiences during our home buying process but not this time and it is all because of the Veteran's United Team including Scott and the very first representative that I spoke with. Unfortunately, I can't remember her name, but she and Scott are a dynamic team.

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars

October 30, 2025Dear Miguel, Ashly, and the entire team,I want to express my sincere gratitude for the support I received in securing the home loan. The team's professionalism and commitment transformed what is often a complex process into a much simpler experience. The user-friendly online dashboard from Veterans United was an essential tool, enabling me to monitor my loan's progress and clearly understand the next steps.I am especially thankful to Ms. Ashley for her excellent recommendation of a local realtor, Ms. Castillo, for her persistence during the house-hunting phase. Additionally, I appreciated the thoughtful gesture from the Veterans United team that arrived yesterday on our front door, and finally grateful for Ms. Castillo's expert guidance throughout this significant journey.I will certainly recommend your services to anyone in my network seeking a home loan.Thank you once again.Sincerely,M. Johnson

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Photo submission from Sylvia J.

Everything worked so well and everyone was so accommodating and exceptional I love the Communication.

headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars

I can't say how much I appreciate the Veterans United team. They did an excellent job of keeping me updated and prepared for each step of process. Their efforts made for a very stress free home purchase.

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars

a doctor said that foods that start with the letter "P" are typically good foods to feed a baby.I'm not a doctor but if You a looking for Professional, Pleasant Prompt People when purchasing a property, I definitely recommend The VA United Home Loan. Ask about Mr. Rich Paul and His Team. They Are Partners you are looking for.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

Worked with me to get the best out of my situation. Very knowledgeable and very professional.

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

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