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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

413,755

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 413,755 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Would Recommend
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

I will definitely recommend Veterans United to all of my veteran friends! It was a very smooth purchase and stress free!

headshot image of Joshua Grove

Loan Officer: Joshua Grove

NMLS# 1783478

5 out of 5 Stars
Would Recommend

One issue we ran into is that Veterans United recommended a utility company for our natural gas supplier which was a commercial pipeline company in Niles michigan, not a residential natural gas supplier. So we are waiting for a call back from a company that didn't do what was on the list at Veterans United for us to do as far as utilities go.

headshot image of John Golobic

Loan Officer: John Golobic

NMLS# 2184489

5 out of 5 Stars
Would Recommend
headshot image of Tyler O'Brien

Loan Officer: Tyler O'Brien

NMLS# 2346075

5 out of 5 Stars
Would Recommend

overall the team did an outstanding job. the only problem was with the appraiser. Bryan could have done a better job informing us of the problems with the appraiser. I think the communication between the underwritters and Bryan was lacking considerably

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Thank you all for the help!. We are so happy with our new home!

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend

Always available for answers, great group.Just one more question, making payments.... says check in for ways to pay..... can't find the ways..... help

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

I can not go on enough about how my team took my, at the time, hopeless situation and helped me get into the house of my dreams.

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend

James Walrod and his team have always been so great, with multiple home purchases under my belt I am so thankful to have them in my corner!

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend

I am really pleased with how everyone handled our purchase.Gwen and her team were
really great to work with and helped to get us finalized and settled in our new home quickly.
Would definitely recommend Veterans United to anyone looking to buy a home.

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend

From the very first phone call I knew Veterans United was the right team to contact. They have a very large and supportive team that is always willing to go above and beyond to keep things going smoothly. I've never felt more confident and happy with such a life changing decision, than working with Veterans United to buy my first home. Thanks to everyone that made owning a home so fun and easy!

headshot image of Ryan Feller

Loan Officer: Ryan Feller

NMLS# 2364913

5 out of 5 Stars
Would Recommend

Very easy to work with very nice people loved working with Caleb and Liz would recommend them highly to anyone

headshot image of Caleb Beebe

Loan Officer: Caleb Beebe

NMLS# 2070328

5 out of 5 Stars
Would Recommend

From start to finish, VU had my back. It felt good to have confidence in my loan team. They took care of my and family above and beyond.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

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4.5 out of 5 Stars
Would Recommend

The only complaint I have is how many times my closing cost changed even on the day of closing.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

5 out of 5 Stars
Would Recommend

This was not my first home buying experience and my spouse (before we were married) also has experience purchasing homes throughout the years (but in another country). Our situation is unusual in that I am a U.S. Citizen (USC) who lives and works stateside, while my spouse is a Foreign National (FN) who lives and works overseas while finishing up a PhD; we will ultimately bring our lives together within the next year, or two. This was our first time as husband and wife purchasing a home together - and our first time experience with VU. Everyone on the VU team was outstanding! They were extremely helpful, professional and patient; and worked exceptionally hard - especially considering that I have a very challenging schedule and my spouse lives overseas. The VU team worked long hours and through the weekend to ensure everything moved along smoothly. They helped my spouse and I work through a rather stressful and challenging closing situation; where the closing company and county clerk’s office were unfamiliar with a situation where a married couple (one USC and one FN) lives in two different countries. VU explained every step of the process, in an easy to understand manner, for everyone involved and offered solutions to every challenge. This team of dedicated professionals made this home buying experience happen. Kudos (from both myself and spouse) to the entire VU team!

headshot image of Randelle Hanks

Loan Officer: Randelle Hanks

NMLS# 1604159

4.5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars
Would Recommend

Loved the whole team! Each person was super friendly, professional, and down to Earth! Whatever question you may have for them they’ll get you an easy to understand answer. If they somehow don’t have an answer for you right then and there they’ll get you one in a timely manner.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Was challenging for me. I counted myself lucky for the team. Kudos to the team for uplifting me into realizing my dream. Be blessed!

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend

Great team. The processes was fairly easy. Some explanations were difficult, but mostly because I was a first time buyer.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

More Reviews

See all 413,755 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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