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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,176

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend
headshot image of Jake Ferguson

Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars
Would Recommend

We really did enjoy our experience thoroughly and cannot recommend VU enough!

headshot image of Mac Maupin

Loan Officer: Mac Maupin

NMLS# 1963169

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United to all. My home buying experience took some work and all of my tram members were right there with me guiding me the whole way!!! Thank you VU and all of my team!!!

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Overall I’m very pleased with my team that was assigned to me and especially kind for everything she did for me

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

2.5 out of 5 Stars
Would Recommend

Matt LaTorre was great. My issue was after the pre approval was complete. My file was handed off to Bronson as a “member of the loan team” assigned to take me through to the closing. Bronson was largely MIA throughout the process. I had Katie, Megan, and Jake interceding. Numbers constantly changed, updates not communicated in a timely manner. Matt finally took over and completed the process. Overall I would recommend Veterans United but would also caution to be proactive to ensure a smoother experience.

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend

Great team of people at veterans United. Overall, we had a good experience . Thanks to everyone..

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

4.5 out of 5 Stars
Would Recommend
headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Would Recommend

Buying a home has a lot of moving parts. Josh and his team made everything so easy. This is the third time working with him, wouldn’t have it any other way. Will definitely recommend Josh and his team to anyone looking to buy a home!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

The nice thing was when they were open no matter what someone in the company answered the phone and tried to connect me. This is my first home and the process was stressful at times due to my uncertainty. They helped me through it and let me feel more comfortable throughout the journey.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

Overall experience went way above our expectations, job well done by all. Thank you very much for your service.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

The only complaint I have about our experience with VU was that transferring our loan application file from one loan officer to another (to Jennifer, who was the specific preferred lender within VU for our home builder) was not fast nor straight forward. We had to resubmit all of our source documents after nearly a week (how long it took to transfer) once again after switching loan officers, even though we’d already done it before. That was time consuming when you have full time jobs. Aside from that, the experience was great!

headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Would Recommend
headshot image of John Golobic

Loan Officer: John Golobic

NMLS# 2184489

5 out of 5 Stars
Would Recommend
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

4.5 out of 5 Stars
Would Recommend

I would recommend using Veterans United Home Loans to any veteran looking to purchase a home. The process was very easy and my team did an outstanding job!

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Overall your company has been great and a pleasure to work with during what has probably been one of the most stressful periods of my life. From beginning to end it felt like a smooth, streamlined process which I can't really see improving much, it's already perfect! I appreciate the time and effort put forth by everyone involved, including Kayla whom I didn't see mentioned above for me to personally review but she was very great and went above and beyond! Hopefully this will be the last home I buy but if I ever need to purchase again you can be sure I will go with Veterans United and I will certainly be recommending them to anyone I know who is interested in buying!

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

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5 out of 5 Stars
Would Recommend

There is not enough time or space on this for me to tell you how much I appreciate and recommend Veterans United. Everyone I talked to that had bought a house was blown away by how easy to work with this company was. Answering any nagging questions from me who was nervous throughout the entire process. If any veterans see this, trust this company. They will not mislead you and will only do what is right for you.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Colin Flanagan

Loan Officer: Colin Flanagan

NMLS# 2160458

5 out of 5 Stars
Would Recommend

I just wanna fist bump Rob Riggle. Thank you veterans United for a wonderful home buying experience for the 2nd time in a row!

headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
Would Recommend

Great team! They made the process smooth and seamless. They always had my best interests in mind and answered all of my questions along the way to get things right for my family and I

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

I think this is the 4th or 5th home I have purchased using Veterans United and they are amazing every time. Thank you for everything

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

My wife and I have extremely demanding jobs. The team assigned to us understood this and worked diligently on our behalf. This was not our first time buying a house, but the Veterans United team we dealt with made the process pain free and fun. Thanks for everything you do!

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Veterans United is an awesome lender. The people are super easy to work with and they do everything they can to get you in your dream home!

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

More Reviews

See all 409,176 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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