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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,170

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 409,170 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

1.5 out of 5 Stars

I'm 100% disabled for mental health and all this has crippled me with fear, trust, depression. I suffer from PTSD. I shared this with my team from the beginning. Now I have a 310k house which needs 10 or 20k worth of plumbing work. I can't put toilet paper in the toilet. No end in sight.
My agent and her team should be accountable for not protecting our interest, for stopping the scope. If that scope had been done timely, we could have taken all that into consideration but that would mean a delay in the sale.
Coming up on my 1st mortgage payment
for a home I have yet to enjoy.
Unfortunately I have to hire a attorney to get to the bottom of this mess.
I have to file the complaints with the BBB
It's all on me.
Its very sad. I have had a crisis call with the VA already with suicidal ideations.
My psychiatrist is trying to help. I was doing well on my meds and programming and I was able to stay balanced before all this. Today I'm a hot mess. Overwhelmed by everything I need to do.
Sorry but this is the truth.

Response from Veterans United

Sweet,

Thank you for taking my call. I’m truly sorry for all you’re going through. I’ve made note of everything we discussed in your file should you need to follow up with me on anything. We are here for you and will help however we can going forward, too.

Most sincerely,
Dave, Client Advocate

5 out of 5 Stars
Would Recommend
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend

Mr.Tim was my gift from god ! Any question i had for him or concern we spoke through it and found a mutual outcome . I would definitely recommend him to anyone.

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

4.5 out of 5 Stars
Would Recommend
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend
headshot image of Nick Simmons

Loan Officer: Nick Simmons

NMLS# 2047345

5 out of 5 Stars
Would Recommend
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

4 out of 5 Stars
Would Recommend
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Tanner Kruger

Loan Officer: Tanner Kruger

NMLS# 1802223

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend

We loved working with the team we had. Also sounded nice and it always sounded genuine! They checked on us to make sure if we needed anything! The helped us get our forever home!!! And we can't thank them enough for all that they do!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Jeremy and Sarah, et. al. were true professionals in all metrics. This process is naturally challenging and they made it easy. Constantly engaged and ready to answer questions and expand on items for new home buyers. They are exceptional talent and I wish the rating score went to 11.

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

4.5 out of 5 Stars
Would Recommend
headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

4.5 out of 5 Stars
Would Recommend

It went really well, honestly my only complaint is a VA thing not a Veterans United thing.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

4 out of 5 Stars
Would Recommend
headshot image of Matthew Bauer

Loan Officer: Matthew Bauer

NMLS# 2062254

5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
headshot image of Kyle Buettner

Loan Officer: Kyle Buettner

NMLS# 1927309

5 out of 5 Stars
Would Recommend

The entire team was great and Dennis was another great help for us. He kept me updated and guided me through every step of the way to ensure we had a successful closing. I was not even committed initially to buying a home now but the team made all of our doubts go away. I have heard of plenty of other bad experiences with home purchasing, especially in the current environment however our experience was nothing but smooth. We were able to handle anything that came up and honestly everything went smoother than I thought it would. We are extremely happy with everything and wouldn't hesitate to recommend Veterans United.

headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

Try to low closing costs or maybe push for or find a federal program or grant to subsidize the costs. Let give our Vets a bit of a break. Otherwise 100% great to work with!

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

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5 out of 5 Stars
Would Recommend
headshot image of Caleb Troutt

Loan Officer: Caleb Troutt

NMLS# 1960451

5 out of 5 Stars
Would Recommend

Amazing company with fantastic people that truly care about their veteran customers!

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Thanks to all and especially to Tony and miss Claire and the team at Veterans. You guys have made the American Dream possible for me. I really appreciate everything.Thank you and God Bless you.

headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

4.5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

4 out of 5 Stars
Would Recommend
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend
headshot image of Caleb Beebe

Loan Officer: Caleb Beebe

NMLS# 2070328

5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

4 out of 5 Stars
Would Recommend
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

More Reviews

See all 409,170 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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