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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,185

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 409,185 unfiltered, unedited reviews

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4 out of 5 Stars
Would Recommend

Buying house is stressful, more so as a disabled veteran. However, the team at UVA provided consciousness service, effectively reducing my stress. Thank you

headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

Well, I don’t know where to begin… the thought of buying a home for my wife and I was always something at the back of our mind. I was hesitant at first because when I was doing my initial quote last year (I believe), I was afraid of commitment to something I was sure I could not get out of. My fears were unjustified. Get prequalified was not as daunting as I thought it would be. And our loan officer, Destiney, was so thoughtful and very helpful in getting us the best deal we could afford, even with our finances. She gave us the confidence of buying our first. Her team was always willing to help and make a veteran feel like a veteran, even though are some who deserve even more than I do. They truly helped every step of the way… addressed any questions or concerns we had. And were always reassuring of everything. But it is crucial when buying a home to always stay in the guidelines they set. It is important! But they got us into a lovely home and were always diligent and ready to do whatever it was that was necessary to get us the keys! I cannot thank the team enough for their hard work! Even though it was stressful, it was our own making. Because the team was with us every step of the way… don’t be afraid to buy a home… it is the best debt you can possibly have! And Veterans United made it all possible and by the Grace of God working through them! Thank you all so much!

headshot image of Destiney Crossno

Loan Officer: Destiney Crossno

NMLS# 2379613

5 out of 5 Stars
Would Recommend

We started the process way too early, but our team was with us every step of the way. If there was a part of the process we didn't understand, someone from the team had the answer. My husband and I are so glad the home buying process was as smooth as it could be. Thank you!

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Aidan Anderson

Loan Officer: Aidan Anderson

NMLS# 2345277

5 out of 5 Stars
Would Recommend

I could not have dreamed up a better team to help me through my first home buying experience. They kept me well informed and shared in my excitement.

headshot image of Jason McElvain

Loan Officer: Jason McElvain

NMLS# 1048051

5 out of 5 Stars
Would Recommend

As a rule of thumb, regarding V.U.'s Mark Sexton and his team's performance, my personal recommendation would be to get a new appraisal scale like my volume knobs that go to, at the very least, 11. They have ALL performed well above and beyond the call of duty for, in my opinion, what would be appropriate or required of any normal business and its customer service and relation's practices. If I were in any position to make adjustments, disbursements, recommendations, etc. regarding payroll or bonuses at Veterans United, Mark and his entire team would likely have a VERY, VEEEERY merry Christmas. I would recommend them all to anyone trying to purchase a home through the V.A.. As a musician from TEXAS, who knows and loves a good tune, I MAY just write a songaboucha, however, I MUST give respect to your band there, YA'LL ROCK. Thank you, Mark, Jamie, Chelsea, Kim, Sheila and everyone else who helped make this all possible. It was better than an e-ride at Disneyland. May your good always be great, your great always get better, and your better always be blessed. Many thanks, RATCHETJAW.

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
Would Recommend

Being a Veteran I was not sure what to expect, going through the process was simple, with a team like this how can you go wrong, working at VA hospital I recommended the team to a couple of collogues what becomes of it I'm not sure but I'm very proud of the work that was done for me and will not forget it Thank You so guys and for the gifts, very blessed to have people like you looking out for me. Blessings upon you and all,

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

This was fast easier than I thought it would be, and the team was top notch

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend

I am just a veteran, who is formerly one of those homeless guys you see on the street. Unwashed, dependent on others to eat and receive the necessary basics of life. I never thought I would be able to go home but you made that possible. Now instead of needing a number for a hotline to continue to live, I can live in a house that will be my own. There will be new responsibilities and new capabilities and the freedom to call my own shots. The road to get to this destination was long, longer than I even imagined, but now the job is done and I am no longer homeless.
You did that for me when I was not capable of doing it myself.
I heap upon you thanks and congratulations for a job well done
The Temple of Procrastination awaits. And the future of the life that I can live with.
& You made that happen
Thanks are not enough
But that is what you will receive
Thank you
Tim

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend
headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend

You guys made the whole process 10x easier especially with us being overseas and this being our first home. Everything went super smooth and honestly a lot easier and faster than I ever imagined. We will definitely use Veterans United again in the future. Thank you!

headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars
Would Recommend

Thanks, keep up the good work!

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend

In today's world of "make the sale, move on" and "I just work here" , my Veteran's United team was incredible. They cared about my family, the experience, and the bottom line for me. Love you guys!

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

This is my 3rd home, first time using Veterans United. This was by far my best experience with getting my mortgage approved and my team was on top of everything. From start to finish everything was handled professionally and organized. Thank you so much!

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend

Just want to say I will continue to have Veterans United when I buy or refinance because they took care of me and my family, the way that NCOs took care of their Soldier in the Army. Sam and his team was always there to answer questions and closely guide us through what can be a stressful process and made it easy on us. Thank you all!

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

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5 out of 5 Stars
Would Recommend

The overall process with Veterans United was outstanding! Everything went very well and everyone was very responsive anytime I needed help.
Their efforts are very much appreciated!!!

headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend
headshot image of Cass Jones

Loan Officer: Cass Jones

NMLS# 2303829

5 out of 5 Stars
Would Recommend
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

After an incredibly difficult year, working with Veteran’s United made me feel looked out for and accompanied through every step of the home buying process. It was like a rainbow after a long storm. Now my family and I own this beautiful house and we couldn’t be happier.

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

It was a great experience as usual. The process from start to finish was seamless, the best one yet actually. Steve you have an awesome team! We appreciate what you’ve done for us on all of our previous home purchases. This was not the first, and I am positive it won’t be the last time you impress us with your professionalism. You’ve made us feel like family over the years, and we appreciate it. 10’s all around for you guys definitely!
Thanks again!!!
Derrick and Lorraine Berry

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Would Recommend
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

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