I think Chris should get fired from his job. His communication skills are horrific. He messed up our closing paperwork several times to the point that at closing I had to print out sheets for the notary because he completed the forms inaccurately, he misspelled the name of the attorney incorrectly and when I asked him to change it told me that “if I am going to be such a perfectionist about everything he could but it would delay closing” like it was my fault that he was so careless, veterans United quality department had us resign forms yet again today because Chris put my name down TWICE on four sheets that had our signatures, and finally did not communicate to us that we had to view a document more than three days before closing so we had to delay closing and pay the builder out of pocket for Chris’s negligence.He then proceeded to half ass apologize to me on the phone and tell me that I need to take responsibility for my actions like we were buddies that got into a disagreement and not a client working with someone who messed up several things along the way.Never work with Chris he will make your entire home buying process a nightmare. And I work with construction contractors for a living. This process was much worse than that.
The whole team at Veterans United show that they care through their actions. From beginning to end they made the process of securing a home for a first time buyer a breeze. Any veteran who’s ready for that next step in life, should have Veterans United as their top choice.
Heather and her team have done an amazing job
As a veteran and a single mom, I thought I would never be able to afford a home, or have the company that would help me fund this dream. I worked hard and did the best I could to provide my children with a place to live - but never really felt like home. When I reached out to Veteran's United I was embraced into the process and the knowledge the team had which made this such an amazing experience.I would definitely recommend this company to anyone thinking about homeownership - as their name explains it "VETERANS UNITED", just a part of a larger family. Thank you for making this dream come true.
Everyone kept me in the loop on what ever I wanted to know
Great team work
Again thank you guys for everything..I’m sure there are many more veterans out there that are looking to buy a new home. They’ll be lucky to get you as a team. Thank you again
Great people and they worked hard with/for me to get me where I needed to be with my credit and to get this home closed quickly!!!
I've used Veteran's United twice. It's always a pleasure; you can tell that this organization knows how to do VA loans better than anywhere else. It's incredible what this group can do over their competitors.
The packages and the handwritten card was a nice touch! No one would bother to do all that nowadays.
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Overall the process went well. I do feel that the stress of getting all the questions and requests for paperwork was over the top. I felt like I was under investigation for committing a crime. I literally spent hours and hours retrieving and collecting all the requested information for the mortgage company and then the underwriting dept added to the reporting and paperwork requests.
Understandably, a lot of the requested paperwork was in Florida and we are in Michigan.
It was perfect buying my a home for the first time is crazy alot to do and alot of paperwork but they made it easy on me and they were all amazing to work with and talk to
