You all were fast and efficient...thank you
We felt like we had the whole team at Veterans United working for us and in our best interests. We were fortunate to go through Veterans United when we purchased our home in Grants pass OR.
Felt like I was always in a fight with those I spoke to (when I could get them on the phone) about my loan. At one point was told I was NOT going to close. If I didn't reach out to the home builder myself, I probably would have been thrown to the side.
Response from Veterans United
Hi Edward,
I'm sorry your homebuying experience left you feeling like you had to fight for answers and keep things moving yourself. Buying a home is stressful enough without struggling to reach someone or feeling uncertain about whether you'll make it to closing.
I appreciate you speaking up about what happened. I'd like the opportunity to learn more about your experience and make sure your concerns are heard. Please reach out to the Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
The team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages received outside those hours are typically answered the next business day.
Sincerely,
Claire S., Client Relations Manager
Great experience
GOD FAMILY COUNTRY
🇺🇸🙏🏼🦅
Thank you kindly for your time & efforts @ VETERANS UNITED
Great people Fantastic Service ❤️
Crystaline loveless and her team did an oilitstanding job.
My team worked quickly and efficiently with me to get my fianc
Want to know what clutch means? Look it up then put Ryan Schuermann’s name next to it. First home he battled to help us get through a negative situation and promised If it falls through he would take care of us and he did. Second home he was checking in almost daily to see where everyone was at in the process. Me and my wife only had to follow his lead. Even our realtor said she wish he was in her field cause she would hire him off of his tenacity!!! We love RYAN and oh he provided little gifts each month throughout the whole process. BEST EXPERIENCE through a difficult and gruesome process.
Well you know despite some hurdles we had to get over and some obstacles they were still pretty efficient and they got past any problem and help us work out any questions that we had so yeah they were there the whole time for us and make sure everything was in order I'm very pleased with the VA almost I would recommend you to all my friends and whoever reads this thank you and have a blessed day
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Working with Jared was awesome. He always got back to me when I had a question and kept me informed throughout the process. I also really appreciated his low-pressure approach when we were first starting out.
Suzanne was absolutely amazing throughout my entire home-buying process! She was professional, patient, knowledgeable, and always took the time to explain everything to me and answer all of my questions. She made what could have been a stressful process feel smooth and manageable.Suzanne was always responsive and kept me updated every step of the way. I truly felt like she cared about helping me get into my new home, not just closing a loan. I’m extremely grateful for all of her hard work and dedication.If you’re looking for a lender who is trustworthy, helpful, and genuinely cares about her clients, I highly recommend Suzanne. Thank you for everything, Suzanne!
Easiest home buying experience ever! Veteran’s United was so easy to work with! They made the home buying process easy and enjoyable!
Everyone was professional and courteous and respectful
The team at Veteran's United made the entire home buying process insanely easy. They were able to work with a complex situation where my offer was accepted right before a training exercise with limited connectivity and reaction time but displayed an immense amount of patience and overwhelming willingness to do whatever it takes to get keep the process ahead of schedule.
I have the loan officer
This was a fast and easy process, and communication was excellent from beginning to end.
