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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
473,596 reviews
680 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 473,596 unfiltered reviews

Starting on Page 164 of 15,787. Return to Page 1

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

Derek was awesome. He always made himself available to answer questions or let me know he will get back to me soon.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

5 out of 5 Stars

My whole team did a phenomenal Job! 10/10 I highly recommend Veterans United to anyone seeking to purchase a home! The team is lovely, and does an outstanding job at what they all do!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Photo submission from Rhonda P.

Veterans United made the whole loan process a breeze. I was kept informed all throughout the process. The online portal made it easy to submit documents and complete necessary steps. Thank you VU! From offer to close, VU team Josh Jennet, was on deck and ready to help. The whole team made the experience painless and with the online status and to-do lists made it effortless. Past home buying experience can't compare. All my questions were answered when I needed them answered. Thank you, thank you, thank you Veterans United for making my condo ownership dream come true for this female Navy veteran.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

The best home buying experience I have ever had. The best team I have worked with.

headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars

Second time working with Dustin. Very responsive and makes the process easy.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Our lender Alberto was an amazing person that kept us informed all the way till closing

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

Hard to put into words how outstanding Veterans United is. Nick Holman, Melissa Steingrubey, Delaney White & Brock were all friendly, responsive and extremely knowledgeable. It was my first time buying a house and when I would talk with Nick H. about all the details, he was extremely precise and honest, it was like talking to someone I knew my whole life.10 out of 10 and I will recommend Veterans United to everyone I can. Thank you to the team for helping me complete this huge step in my life.
Best regards,
Paul Bradley

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

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5 out of 5 Stars

It was great from start to close! Couldn’t ask for better!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

Veterans United made the entire home-buying process incredibly easy. As a 21-year-old purchasing my first home, I appreciated how they walked me through every step and made sure I understood everything along the way. The experience was smooth from start to finish, and I would definitely recommend Veterans United to my friends and family.
A special thank you to Ryley -he was outstanding! He stayed on top of everything, kept me informed throughout the process, and made handling all the paperwork stress-free. I truly couldn’t have asked for a better experience.

headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

5 out of 5 Stars
Photo submission from Geoffrey N.

Buying a home was a smoother process than we thought, all thanks to the hard work from VU! Thanks Chance & Team, y’all rocked! If you’re going VA then the only choice is VU.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

4 out of 5 Stars

Didn’t find out you wanted a water test until after my home inspection. So I had to call and have my inspector go back out. That was annoying.Please line out everything you need right from
The start.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

The team really helped me in all ways and I was informed of every detail. The best team ever

headshot image of Keegan Haines

Loan Officer: Keegan Haines

NMLS# 1955200

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars

Brandon and Jody went above and beyond to make this happen for us. We couldn’t be happier that we now have a home for generations to come, and for that we are forever grateful. Thank you!

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

4.5 out of 5 Stars
headshot image of Katie Wann

Loan Officer: Katie Wann

NMLS# 2772157

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5 out of 5 Stars
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars

With us every step of the way

headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars

Got all questions answer. Excellent guidance.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

Excellent.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Photo submission from Dwayne W.

Mike, Shane and Neisha were very professional, resilient, proactive and reliable. I would gladly recommend their services to my fellow Marines and Shipmates in the future. Thank you again for your support. I want to give the Veterans United team a show out for all of the heavy lifting and resilience they exhibited getting me and my family into our new home. Mike and his great team…Neisha and Shane were fantastic, as well as the concierge folks. This was a great way to conclude over 41 years in our beloved Marine Corps. God bless and Semper Fi Merry Christmas! Dwayne and Verona Whiteside

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
headshot image of Todd Baldwin

Loan Officer: Todd Baldwin

NMLS# 2736700

5 out of 5 Stars

Ryan and the team were awesome. Everything was quick. The to-do was easy to get to and if I had questions, they quickly gave me a call back.
What an amazing team that have come together to help veterans purchase their home. I will always be grateful for Veterans United!!

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

I am so grateful for the attentiveness, knowledge, and kindness of my loan team- Daniel and Adam. They made this process an absolute pleasure and took time to make sure I was informed of every step of the process. I could not be more grateful for their help! If I had to buy a home again I would hope it was with them every time!!! Thank you both for making this stressful process as easy as possible!!!!

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

My wife and I worked with Billy and his team once before and the experience was top notch. I didn't think they could improve on that but was proved wrong with our new home purchase. The whole team is so knowledgeable and helpful. We never have to wonder what is going on with the loan because you become part of their team as soon as the process starts. Professional and kind from start to finish and beyond. Thank you Billy and team for making this a joy!

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

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