I was really impressed with how smooth the entire process was everyone on my team was really helpful and friendly and made me feel comfortable and cared for. I was very happy with the outcome of the experience.
I can only say my recommendation for your company is the very highest. All of your people that dealt with me were outstanding. Your Internet website is very user-friendly. I liked it very much. The concierge Function was new to me and so very helpful. Great idea. The loan coordination was very user-friendly and greatly helped keep the process going in the right direction at all times. It was a team effort and I have only positive things to say about each member of the team. They did a great job.
Michelle was absolutely amazing from beginning to end! She made what could have been a stressful process feel simple, smooth, and honestly almost effortless. She was incredibly professional, knowledgeable, and caring throughout the entire process.One of the things we appreciated most was how thoroughly she explained every step. We never felt confused or left wondering what was happening because she made sure we understood the process and kept us informed along the way.She truly put in the work for our family. She went above and beyond to make sure our financing was structured in the best possible way and worked hard to find every opportunity available to us. She knew her numbers, knew the VA loan process, and made sure we understood our options. Her attention to detail and dedication made a HUGE difference in our experience.What could have been an overwhelming process turned into an amazing experience because we knew we were in good hands. She genuinely cared about getting us to the finish line and making sure we were comfortable with the outcome.Michelle is truly a GEM! 💎 If you are looking for a loan officer who will advocate for you, explain the process, do the homework, and work hard to make the numbers work in your favor, I highly recommend her. We are incredibly grateful for everything she did for our family and couldn't be happier with our experience! 🏡❤️Thank you, Michelle, for working so hard for us and making our home-buying journey such an amazing one! ⭐⭐⭐⭐⭐
I had a great experience with Veterans United throughout my home-buying journey! From beginning to end, the team was professional, responsive, knowledgeable, and supportive. They kept me informed throughout the process, answered my questions, and helped make what could have been a stressful experience much easier. I’m especially grateful for their patience and guidance through each step. Becoming a homeowner is a huge accomplishment for me, and I truly appreciate Veterans United for helping make it possible. I would definitely recommend them to any veteran or service member looking to purchase a home. Thank you for helping me get the keys to my new home!
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Went way past and above what a person would expect. Exceptional service, great attitude and would call after hours if I needed to talk to someone. Never went more than a couple minutes for a return call or message reply.
This team made it extremely easy, less stress and made time for answer all my questions. They were the best!! and my real estate agent loved them as well.
We felt like we had the whole team at Veterans United working for us and in our best interests. We were fortunate to go through Veterans United when we purchased our home in Grants pass OR.
This is my 5th or 6th transaction with Veterans United. This was by far the pickiest and most drawn out the process has ever been. That being said, Mark and his team were still pleasant to work with and we crossed the finish line. Had this been my first experience, especially with underwriting, I probably would not have been a return customer.
Made home buying a lot less stressful
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My whole experience was great! Great customer service and communication with my loan officer and all the team that help me achieved the purchase of the house. I felt like I was never left with questions without and answer. Great job! They made me feel very comfortable and ready to go through with the process.
Want to know what clutch means? Look it up then put Ryan Schuermann’s name next to it. First home he battled to help us get through a negative situation and promised If it falls through he would take care of us and he did. Second home he was checking in almost daily to see where everyone was at in the process. Me and my wife only had to follow his lead. Even our realtor said she wish he was in her field cause she would hire him off of his tenacity!!! We love RYAN and oh he provided little gifts each month throughout the whole process. BEST EXPERIENCE through a difficult and gruesome process.
Zack was amazing, answered every question l, and was incredibly attentive. 10/10
I appreciated working with Aaron Guinn and would work with him again. He was there every step of the way and made sure I understood the process from beginning to end. It was like having a knowledgeable friend helping some buy my first house. Aaron really cares and it shows in his work and work ethic.
