I would recommend Veterans United and have recommended Veterans United to my friends for assistance with their home buying experience using a Va loan.
I had the pleasure of working with Amanada Lister and her team and they nailed it. I want to say to anyone that gets a chance to work with her, rest assure you're in great hands.
My veterans united team was very professional and swift with processing my refinance. I would recommend this team to any veteran.
We’ve been searching for a home for about 4 years and Carl Thomas from Veterans United has been such a blessing this last year working with us. Carl and his team worked hard to get us approved for a loan and I will be forever grateful. Thank you Veterans United, Carl Thomas, and his team!
Alberto is the best. He is patient and thorough. He did our original loan paperwork and our refinance. We highly recommend him and his team!
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This is my second time going through veterans united to purchase a home, and once again Ali and her team - every last member - made this experience incredibly seamless, transparent, and easy to facilitate. I would happily recommend this team to anyone looking to buy a home time and time again.
Nick Holman and his team and Veterans United Home Loans made the process of buying a home easy. From the communication to the technology and online process. Honestly, it was one of the easiest house closing processes from a loan company that I have ever been through. I know it takes a team, but between Nick and Rebecca Flower, they are outstanding. Thank you all, for a great experience. Dave and Karen Wittman
Nice work
Outstanding customer service and quick and painless. Thanks Micheal jones and the team
Chris and Thomas were extremely helpful, responsive, and professional! The process was far smoother than I expected.
Shawn and Veterans United made the whole process very easy. Every aspect was explained. I’m glad that I used Veterans United!
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Absolutely without a doubt the best mortgage team in the business, there were a few issues with the IRRL on the day before and day of closing and they were able to fix it and not impact the closing at all.
Drew and the team made buying a house super easy and answered all my questions and calls right away.
I’d like to thank Veterans United, especially Justin Wilson our loan officer for making it easy and possible for us to secure a house that we really liked in New Mexico.
Communication was very poor towards the end in the beginning great but by the end we had no clue what was going on.
Response from Veterans United
Hey Lillie,
I really appreciate you sharing this. I’m sorry to hear that communication dropped off toward the end of your loan process. I can imagine how confusing and frustrating that must have been, especially after things started off strong.
We know how important it is to feel informed all the way through closing, and your feedback helps us see where we can do better to make sure that happens every time. If you’d like to talk more about your experience, my Client Advocate team would be glad to connect and listen. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
We’re available Monday through Friday from 9 a.m. to 5 p.m. Central Time and will follow up the next business day if you reach out after hours.
