Communication and friendliness was superior. The entire process was relatively smooth. I honestly had a good experience with Veterans United.
Casey was wonderful. Very responsive and relatable.
Thank you Veterans United. The team I had are the best in the business. Tim our financial advisor thank you for helping us get our finances together., Matt for being such a positive figure helping us get closing on track, Misty, for all the help with connecting us with the best agent and for all the restaurant tips.
We love the Italian place Misty recommended,
and finally Jeff the best fit for us and the greatest agent. Veterans United thank you.
Justin and his team were outstanding.
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A few minor bumps and bruises along the way but a huge win overall. Very satisfied.
Truly felt special. The whole entire process was essentially seamless. They really care about you all the way through each and every member has been wonderful to work with. I say 10+.
They even cared about our dogs and I sent them pictures of the dogs again just like Family. It really felt warm and inviting Abby and Sarah and anybody else that was filling in when those gals were out at work but I’m pretty special. They kept us on track and helped us feel confident about everything that was being done and we just could be happier. I just don’t know if there are enough words to describe how we feel standing here, writing this review in the middle of our beautiful home that’s full of boxes to unpack by the way, but that’s OK. The reward was being able to put the key in the door and open it up and call At Home thanks to the special Veterans United Team.
Great service and exceptional customer service! Aaron Brooks was an amazing loan officer! His expertise and professionalism were top notch. Many thanks to Veterans United for hiring such a wonderful team with excellent customer service. He made this process easy!
Ta’Tianna Thomas did an amazing job throughout my entire home-buying experience. She was professional, knowledgeable, and always available to answer my questions. She made what could have been a stressful process feel easy and smooth. Her communication was excellent, and I always felt like she genuinely cared about helping me every step of the way. I truly appreciate all of her hard work and dedication. I highly recommend Ta’Tianna Thomas and Veterans United to any veteran looking to buy a home. Thank you for making this experience such a positive one!
Casey Martin and Markita Rosenberg are outstandingprofessionals who are responsive and pro-active.
In the beginning I didn't think we were gonna make my it but our Team especially Karlie Clark she seen us threw the good and Bad especially the ugly. Karlie Trenton Stephanie were Firm but great it took work to get us threw closing makes you really appreciate the American Dream we are happy My Wife happy and that's what makes it special owing my own Home only was possible because of this team 10 stars to Karlie Clark
Fantastic service by all involved. Enjoyed working with the entire team.
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Hayden was very helpful during a stressful time.
To many cooks in the kitchen, to many contradicting messages
Response from Veterans United
Hi Lloyd,
I’m sorry the communication felt confusing and inconsistent. Buying a home has a lot of moving pieces, but you should feel informed throughout the process. I’d appreciate the chance to learn more about your experience. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
We were afraid to get a veterans home loan because of everything we heard. We are very happy we decided to find out for ourselves. They do make the process as painless as possible, there are not as many restrictions as we thought, they just want to make sure your home is safe for you and your family. We feel extremely lucky to have found them, with their help our 13 year dream is finally coming true. Veterans United went above and beyond for us in securing our 1st Home. We are so happy to move from Maine to this beautiful house in Southern Virginia. Veterans United made our dream a reality.
Mr. Schultz and his team worked hard to get me approved and in my new home.
The veterans united team I had the pleasure of working with were extremely quick, knowledgeable, and very helpful. They were an open book! I could ask them anything and id get a very timely answer. As a first time buyer, I couldn't feel more blessed!
Team was outstanding from start to finish. We are so grateful for VU making home buying so painless!
Jason and the rest of the team did a great job keeping me informed and helped things move along quickly all while explaining everything very well! I would definitely recommend!
